Cancellation Simply Draw: Easy Method

What is Simply Draw

Overview

Simply Draw is a subscription-based app that teaches drawing with step-by-step lessons and guided tools.

It offers a limited free set of lessons and paid "Simply Draw Premium" options to unlock additional content and features.

How the service is delivered

The app is available on iOS (App Store), Android (Google Play) and via a web sign-up (credit/debit card or PayPal).

Premium access is purchased inside the app stores or on the web, and content is delivered immediately after purchase.

How to cancel Simply Draw

Cancel on iOS (App Store)

• Open Settings on your iPhone or iPad.
• Tap your name at the top, then tap Subscriptions.
• Select Simply Draw and tap "Cancel Subscription".

Cancel on Android (Google Play)

• Open the Google Play Store app.
• Tap your profile icon (top right) and choose Payments & Subscriptions.
• Select Simply Draw, then tap "Cancel subscription" and follow the prompts.

Cancel when purchased on the web (card or PayPal)

• Open the app and go to Avatar → Settings → Contact Us to request cancellation.
• Or email [email protected] to request cancellation for web payments.

Important cancellation notes

• Uninstalling the app does not cancel your subscription. You must cancel through the platform or contact the team as above.
• If you requested a refund, that request will also cancel the subscription and remove Premium access.

What happens when you cancel

Effect on future billing

Cancelling a subscription stops future automatic renewals on the platform where you subscribed.

Always confirm your subscription status in the App Store, Google Play, or your web account after cancelling.

Effect on access and data

If you request a refund, Premium access is removed immediately though your progress remains saved in the app.

If you simply cancel without requesting a refund, check the platform subscription page to see whether access continues until the end of the paid period.

What to check after cancelling

• Check your subscription list on the device store to confirm the status.
• Keep receipts or confirmation emails for your records.

Will I get a refund?

App Store (iOS) refund policy

Refund requests for App Store purchases must be made through Apple's problem reports page.

Apple typically allows refunds within about 30 - 60 days after purchase; Simply Draw cannot process App Store refunds directly.

Google Play (Android) refund policy

Google Play purchases are eligible for a full refund within 30 days via the Play Store refund flow.

Follow Google's refund process in the Play Store app or website to request a refund.

Credit/Debit card or PayPal (Web) refund policy

• Web purchases are eligible for a full refund within 30 days.
• Request a refund by contacting the app (Avatar → Settings → Contact Us) or emailing [email protected].

Refund timing and consequences

Refunds typically appear within 5 - 10 business days but may vary due to banking or third-party delays.

Requesting a refund will automatically cancel your subscription and remove Premium access, though progress remains saved.

Simply Draw plans and pricing

Available in-app pricing (South Africa)

The App Store listing shows several "Simply Draw Premium" in-app purchase options available in South Africa.

The exact billing period is not shown on the store page until after completing the first two free lessons in the app.

Price table

Your consumer rights in South Africa

Cooling-off and digital services

South African consumer protection law generally provides a 14-day right to cancel for many online purchases of goods.

However, that 14-day right typically does not apply to digital services delivered immediately, such as app subscriptions.

How Simply Draw's policy compares

Simply Draw offers a 30-day refund window for eligible purchases, which is more generous than the basic 14-day goods cooling-off period.

Because digital services are often excluded from the statutory 14-day right, the app's 30-day policy is favorable but not legally required.

What to do if you have a dispute

• Keep receipts, store purchase records, and any communications with Simply Draw support.
• If unresolved, you can seek assistance from South African consumer protection authorities or advice services.

Customer experiences

Positive feedback

Some users praise Simply Draw for being effective at teaching drawing and report completing lessons quickly.

One user noted the app helped them learn many lessons in a short time.

Negative feedback

Other users report limited lesson variety and that content can run out quickly for active learners.

Some users have complained about pricing structure changes, such as removing monthly plans in favour of longer or more expensive subscriptions.

Transparency and disclosure concerns

There are reports that subscription terms were not clearly disclosed in the App Store for some users.

These comments suggest checking the full price and period in the app or store before confirming a purchase.

Documentation checklist

What to gather before contacting support

• Receipt or order confirmation from the App Store, Google Play, or web payment.
• Your app account email or username used with Simply Draw.
• Date of purchase and the platform used (iOS, Android, or web).

Additional useful items

• Last four digits of the card used (if applicable) or PayPal transaction ID.
• Screenshots of the subscription entry in the store or any billing notices.

Common mistakes

Uninstalling the app

Many users assume removing the app cancels billing. This is incorrect; uninstalling does not stop renewals.

Always cancel via the store subscription settings or contact support to stop charges.

Not checking where you purchased

Purchases made through Apple or Google must be managed through those stores, not via the app's web support alone.

If you bought on the web, contact [email protected] or use the in-app Contact Us flow.

Assuming immediate refunds

Refunds may take several business days to appear due to bank processing; expect 5 - 10 business days or longer.

Requesting a refund will also cancel Premium access, so check timing if you need ongoing access.

Comparative recap

Snapshot by platform

The table below summarises cancellation and refund specifics for each platform based on available information.

Quick reference table

After cancelling

What to expect

After cancellation, monitor your App Store or Google Play subscriptions to confirm the status.

If you requested a refund, expect the refunded amount to appear in your account within several business days.

How to follow up

• Keep purchase receipts and any confirmation messages from the store or support team.
• Contact support via in-app Contact Us (Avatar → Settings → Contact Us) or email [email protected] if there is an issue.

Further steps for disputes

If you cannot resolve a billing dispute with Simply Draw or the store, consider contacting your payment provider or local consumer protection services for advice.

Retain all documentation and timelines to support any complaint or claim.

Address

Company headquarters

Simply Ltd (operator of Simply Draw).

22 Isserles Street, Tel Aviv‑Jaffa, 6701201, Israel.

Support contact (summary)

For web cancellations or refunds: contact [email protected] or use Avatar → Settings → Contact Us in the app.

For store-managed purchases, use the App Store or Google Play subscription settings and refund flows as described above.