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Cancel RALLY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Rally service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rally: Easy Method
What is Rally
Service overview
Rally is an on-demand public-transport shuttle service that operates in urban areas of South Africa. Riders book trips through a mobile app for flexible, shared or private journeys.
How riders use Rally
Users typically create an account in the app, select pickup and drop-off points, and choose single trips or subscribe for regular commuting. Payment options may include in-app subscriptions or per-trip charges.
How to cancel Rally
Cancel inside the Rally app
- Open the Rally app and sign in to the account you used to subscribe.
- Go to Account or Profile → Subscriptions or Payments.
- Find the active subscription or pass and choose Cancel or Turn Off Auto‑Renew.
- Follow on-screen prompts and keep a screenshot or confirmation for your records.
Cancel via app store or payment provider
- If you purchased through Apple App Store, cancel in your Apple ID Subscriptions settings on your device.
- If you purchased through Google Play, cancel in Play Store → Payments & subscriptions → Subscriptions.
- If a bank card or third-party wallet was used, contact that provider for charge disputes or stop-payment options if needed.
What happens when you cancel
Access after cancellation
When you cancel a recurring pass, you usually retain access until the end of the paid period. Cancellation typically stops future auto-renewals but does not always end current access immediately.
Account and data
Cancelling a subscription does not always delete your account or personal data. Check the app settings for account deletion or contact support if you want your data removed.
Will I get a refund?
General refund expectations
Refunds for partial unused time on a subscription are not guaranteed and depend on the provider's policy. Many subscription services do not automatically prorate or refund after a billing period has started.
Exceptions and how to pursue a refund
- If the service was not provided or was misrepresented, you can request a refund and cite your evidence (receipts, screenshots).
- In-app purchases made through Apple or Google are also subject to their store refund policies; use the store’s refund process if applicable.
- Keep records of transactions and any communications when pursuing a refund or dispute with your payment provider.
Rally plans and pricing
Pricing summary
The following table lists subscription and pass options reported for Rally-related products in the app marketplace. Prices are shown in South African Rand (ZAR).
Notes on pricing
Prices were reported from app-store listings and represent typical storefront amounts. Confirm the current price in your app before purchasing or cancelling.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Rally.TV Monthly Pass | R299.99 | Monthly | Access live & on‑demand WRC & ERC rally events via Rally TV app |
| Rally.TV Annual Pass | R2,499.99 | Annual | Full year access to Rally TV streaming content |
| WRC All Live Test | R1,999.99 | One‑time | WRC All Live Test (specific content/test pass) |
| RallySafe (in‑app per event) | R39.99 | Per event | Individual event access (e.g. Rally SA, Sunraysia Safari, etc.) |
Your consumer rights in South Africa
Key legal protections
South African consumers are protected by the Consumer Protection Act (CPA), which requires that services are provided as agreed and without misleading information.
How to take action
- If a service is not delivered or is materially different from what was promised, you may request a repair, replacement, or refund under the CPA.
- You may lodge complaints with the National Consumer Commission or seek assistance from your payment provider or bank for chargebacks where appropriate.
Customer experiences
Positive reports
Many users value Rally for convenience, predictable commutes, and simplified bookings via the app. Subscriptions can make regular travel easier for commuters.
Common complaints
Some customers report difficulty finding clear contact details for customer support, unclear refund responses, or confusion about in‑app vs store subscriptions.
Documentation checklist
What to gather before cancelling
- Account email or username used with Rally.
- Receipt, invoice, or order reference for the subscription or in‑app purchase.
- Date and time of the transaction and of any attempted cancellations.
- Screenshots of app subscription pages, cancellation confirmation, and billing statements.
What to include in a dispute
- A clear description of the issue and the resolution you want (refund, cancellation confirmation, data deletion).
- Any previous support ticket numbers or correspondence with the provider.
Common mistakes
Missing the renewal cutoff
A frequent error is cancelling after the automatic renewal date; if you cancel too late you may be charged for the next period.
Cancelling the account but not the subscription
Some users delete their app account but forget to cancel the subscription in the app store, which leaves payments active. Always confirm subscription status in the store where you purchased.
Comparative recap
Quick comparison
The table below compares the main available passes and one‑time options so you can decide which to cancel or keep.
How to read the table
Use this as a high‑level guide; verify current prices and access details in your app before making changes.
| Plan | Price | 期間 | Best for |
|---|---|---|---|
| Rally.TV Monthly Pass | R299.99 | Monthly | Short‑term streaming access |
| Rally.TV Annual Pass | R2,499.99 | Annual | Frequent viewers who want savings over monthly pricing |
| WRC All Live Test | R1,999.99 | One‑time | Access to a specific WRC test event |
| RallySafe per event | R39.99 | Per event | Individual event access without a subscription |
After cancelling
Confirm cancellation
Keep a confirmation screenshot or email that shows the subscription has been cancelled or that auto‑renewal has been turned off.
Next steps if issues continue
- Check your app-store subscription list to ensure the pass is not still active there.
- If you were charged incorrectly, contact your bank or card issuer to dispute the charge and provide documentation.
- Retain all communication records if you escalate the matter to consumer protection authorities.
Address
Physical address
No public physical address was found for Rally on the available official materials. If you need a postal or office address, check the app or the provider’s official support channels.
Support contact
No verified direct support email or phone number was available in the sources used to prepare this guide. Use the Rally app's Help or Support section to find the current contact method and save any confirmation messages you receive.