Cancellation Securedme: Easy Method

What is Securedme

Overview

Securedme is a South African subscription service offering personal safety and emergency medical response features, marketed for individuals and families. The service combines monitoring and alert capabilities accessed via an app and account.

How the service is delivered

Access and management are handled through the Securedme app and the provider's account system. Billing is subscription-based with monthly plans for single users and families.

How to cancel Securedme

Primary cancellation method

• Delete the Securedme app from your device.
• Deactivate your Securedme account so you no longer use the service.
• The App Holder will then notify SecureSA of your termination according to the provider's terms.

App store and alternative steps

SecureSA’s published terms do not specify separate App Store or Google Play cancellation procedures.

If you are billed through an app store, also check your App Store / Google Play subscriptions and cancel there where applicable to stop store-managed recurring charges.

What happens when you cancel

Access and service termination

Once you delete the app and deactivate your account, you should lose access to live monitoring and any protected features immediately or at the end of the billing period.

Data and account information

SecureSA’s public terms do not detail data retention or deletion timelines after cancellation.

Expect the provider to retain some account records for administration; contact SecureSA for specifics using the provider’s official channels.

Will I get a refund?

Standard refund policy

SecureSA’s Terms & Conditions do not include any provision for refunds upon cancellation.

There is no published cooling-off clause or explicit refund right in the available terms.

Possible exceptions and actions

• If you believe you were charged in error, gather receipts and contact SecureSA to request a review.
• Disputed charges billed by an app store may require you to raise a dispute with that store if the provider does not offer a refund.

Securedme plans and pricing

Current plans

Pricing below reflects the latest public rates available from Securedme for 2024/2025.

Billing notes

Prices are shown as monthly subscription amounts and may be subject to change; always confirm on the official site before subscribing.

Your consumer rights in South Africa

Cooling-off and the Consumer Protection Act

Under the Consumer Protection Act 68 of 2008, consumers often have a 14-day “cooling-off” right for certain transactions involving the supply of services.

The exact application depends on how the service is sold and whether it falls under continuous supply regulations.

How this relates to Securedme

SecureSA’s publicly available terms do not mention a 14-day right to cancel or obtain a refund.

The absence of refund or cooling-off provisions could raise compliance questions if the service is classed as a continuous supply of services under the Act.

Customer experiences

Public review availability

No Trustpilot or ProductReview South Africa entries for “SecureMe” or “Secure Me SA” were located during verification.

This suggests limited publicly accessible consumer feedback for the service at this time.

Reported sentiment

No recurring negative reviews or common complaints were identified in the available public sources.

Limited review data means prospective subscribers should exercise normal due diligence and confirm terms directly with the provider.

Documentation checklist

Before you cancel

• Subscription receipts or bank/app store transaction records (dates and amounts).
• Account username/email associated with Securedme.
• Any correspondence with SecureSA support regarding service or billing.

After you cancel

• Confirmation of account deactivation or app removal (screenshot or email).
• Final billing statement showing cancellation date and any outstanding charges.
• Record of any refund or dispute requests submitted.

Common mistakes

Assuming deleting the app is sufficient

Many users delete an app but forget to deactivate the account or cancel a subscription through the billing platform.

This can lead to ongoing charges if the subscription is managed through the App Store or Google Play.

Expecting an automatic refund

Expecting a refund without checking the provider’s terms is a common error; SecureSA’s terms do not list a refund policy.

If you need a refund, prepare documentation and contact the provider promptly; escalate to your payment provider or app store if necessary.

Comparative recap

Quick comparison

The table below compares core points for quick decision-making: pricing, period, cancellation clarity, and refund stance.

How to use this recap

Use this comparison to decide whether you need additional protections (like payment disputes) before subscribing.

After cancelling

Confirming cancellation

Keep screenshots or emails that show the app removal and account deactivation as proof of cancellation.

Monitor your bank or card statement for at least one billing cycle to confirm no further charges occur.

Where to get help

If you need to reference the provider’s official terms for cancellation or contact, see the provider’s published terms:

Secure Me Terms & Conditions

Address

Registered address

No postal or physical address for Securedme / Secure Me SA was located in the publicly available terms used for verification.

How to contact the provider

Check the Securedme app and the official terms page for updated contact details or support channels.

Refer to the official terms for any provided contact methods: Secure Me Terms & Conditions.