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Cancel SIMPLISAFE
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Simplisafe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Simplisafe: Easy Method
What is SimpliSafe
Overview
SimpliSafe is a DIY home security system provider that sells hardware (sensors, cameras, base stations) and optional 24/7 monitoring subscriptions. It is designed for easy self-installation and remote management.
How it is delivered
Customers typically purchase equipment outright and may add a subscription for professional monitoring. Some hardware may be imported for buyers in South Africa, with shipping and customs costs separate from the listed hardware price.
How to cancel SimpliSafe
Phone (required for monitoring cancellation)
- Gather your account details: account number, registered email, order number, and device serials.
- Call SimpliSafe customer support and state you want to cancel your monitoring plan. Monitoring cancellations cannot be completed via the app or website.
- Request a cancellation confirmation number and the agent’s name; note the date and time of the call.
Alternate written cancellation (mail)
- If you prefer written notice, send a cancellation letter to SimpliSafe’s business address (see Address section below) per their Terms of Service.
- Use tracked mail or courier and keep proof of postage and a copy of the letter for your records.
What happens when you cancel
Service access and monitoring
Once monitoring is cancelled, SimpliSafe will stop professional monitoring of your alarms. Your local alarm hardware will still function as a stand-alone system unless you remove or power it down.
Account status and renewals
Monitoring renewals stop after cancellation. You should receive a confirmation; keep this for dispute resolution in case of future billing.
Will I get a refund?
Equipment returns
- SimpliSafe offers a 60‑day return window for equipment purchased directly from them.
- Return within 60 days for a full refund; prepaid labels and return shipping are provided where applicable.
Subscription and unused months
- Monitoring subscription fees are typically non‑refundable and are not prorated.
- At SimpliSafe’s discretion, a full remaining calendar month or any unused prepaid months may be refunded to your payment method.
SimpliSafe plans and pricing
Available pricing information
There is limited South Africa pricing information for SimpliSafe monitoring plans. The table below lists known hardware pricing and notes where local pricing is not available.
Notes on accuracy
The hardware price below reflects an imported hardware-only item; monitoring plan pricing in ZAR was not found in available data.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| SimpliSafe Wireless Home Security System with HD Camera (imported, hardware only) | R17109 | One-time | Includes wireless system and HD Wi‑Fi camera; excludes shipping and customs; imported from UK |
| Monitoring plans | Contact for pricing | Contact for pricing | No South African ZAR pricing found for monitoring; contact SimpliSafe for current options |
Your consumer rights in South Africa
Local law and available information
No South Africa‑specific citations were found in the verified data about SimpliSafe’s cancellation rules. The company’s terms allow cancellation by phone or mail and describe equipment return and refund practices.
Practical steps to protect your rights
- Keep proof of purchase, cancellation confirmation, and any return tracking numbers.
- If you have a dispute, contact your payment provider or local consumer protection office and provide your documentation.
Customer experiences
Positive feedback
- Many customers report the system is functional and easy to install and use.
Negative feedback
- Reports of camera connectivity problems and frequent disconnections.
- Complaints about faulty sensors or equipment reliability over time.
- Concerns about customer support quality, difficulty cancelling, and recurring billing after cancellation.
Documentation checklist
What to have before you call
- Account number, registered email, and full name on the account.
- Order number, device serial numbers, and proof of purchase.
What to keep after cancellation
- Cancellation confirmation number, agent name, date/time of call, and written mail receipts.
- Screenshots of account status and bank/credit card statements showing refunds or charges.
Common mistakes
Assuming app or web cancellation will stop monitoring
Many customers assume cancelling via the app or web will end monitoring. For SimpliSafe, monitoring cancellations require a phone call to customer support.
Not getting or keeping confirmation
Failing to obtain a written confirmation or reference number is a common error. Without confirmation you may face recurring charges and have limited proof for disputes.
Comparative recap
Key points compared
The table below summarizes how SimpliSafe’s cancellation, refunds, and pricing visibility compare to typical local security providers.
Notes
“Typical local provider” is a general comparison and may vary by vendor; consult local providers for exact terms.
| Feature | SimpliSafe | Typical local provider | 期間 |
|---|---|---|---|
| Monitoring cancellation method | Phone required; mail accepted as alternate | Varies - often online or in‑person options | N/A |
| Equipment return window | 60‑day return for direct purchases | Varies; often 14 - 30 days | 60 days / varies |
| Subscription refunds | Typically non‑refundable; unused months at discretion | Varies; some prorate or refund | Varies |
| Local pricing visibility | Monitoring prices not available in ZAR in verified data | Local providers usually publish ZAR pricing | N/A |
After cancelling
Immediate actions
- Confirm cancellation by checking your account and requesting a confirmation email or number from SimpliSafe support.
- Monitor your bank or card statements for any unexpected charges in the following billing cycles.
Further steps
- If you returned equipment, keep tracking and proof of delivery until refund is processed.
- If charges continue, contact your payment provider and escalate with the documentation you collected during cancellation.
Address
Business address for written cancellations
SimpliSafe (registered business address):
196 Deansgate, Manchester, Greater Manchester, United Kingdom, M3 3NE
How to send written notice
- Send a signed cancellation letter with account details via tracked mail to the address above.
- Keep a copy of the letter and proof of postage for your records.