Cancellation 123Cards: Easy Method

What is 123Cards

Overview

123Cards is an online service that provides e-cards and printable greeting cards for many occasions, with options to personalise, schedule and send cards or print them at home.

The service offers membership plans with added features such as multiple templates, media embeds and sharing capabilities.

Key offerings

Membership includes templates, scheduling, notifications and other tools to create and manage cards quickly.

123Cards supports web access and is available to users who manage subscriptions via platform stores (Apple/Google) or directly on the 123cards website.

How to cancel 123Cards

Cancel on the web (123cards.com)

• Sign in to your account on the 123cards website.
• Go to your account or membership settings and click "Cancel subscription".
• Follow the on-screen prompts to confirm cancellation; your membership will continue for the remainder of the paid term.
• See official steps: 123cards - How to cancel.

Cancel on mobile (iOS and Android)

• iOS (App Store): Cancel via Apple's subscription settings in your Apple ID - not via the 123cards site or app.
• Android (Google Play): Cancel via the Google Play Store subscription settings tied to your Google account.
• If you used Apple or Google to subscribe, check those stores for confirmation of cancellation and billing changes.

What happens when you cancel

Access after cancellation

If you cancel a paid subscription on the web, your membership remains active for the remainder of the paid term.

You retain access to any features included in your paid period until the subscription expiry date.

Renewal and data

Cancellation prevents future automatic renewals but does not automatically delete your account or stored content.

If you want data removed, contact customer support and request deletion per site policies; keep copies of confirmations.

Will I get a refund?

General refund policy

123Cards membership payments are non-refundable; the terms state there are no refunds, in whole or in part, for partially used periods.

This no-refund policy is part of 123Cards' membership terms: 123cards - Membership terms.

Exceptions and timing

• If you cancel during a free trial (for example a trial period), you will not be charged when the trial ends.
• If a refund is issued by 123Cards, funds typically appear in your account within 1 - 2 business days, but can take up to 4 - 5 business days depending on your bank: Refund timing.

123Cards plans and pricing

Overview of South African pricing

Official South African plans and prices are listed below. Confirm current pricing in your account before purchasing.

Prices shown in South African rand (R).

Pricing table

Your consumer rights in South Africa

Cooling-off and returns

South African consumer law generally provides for a cooling-off period (a 7-day right of return) on direct marketing and distance selling.

Digital services such as e-card memberships may not automatically qualify for the cooling-off right if access is provided immediately.

Practical steps and advice

• Check the membership terms and cancel within any free trial to avoid charges.
• If you believe your consumer rights were breached, contact South African consumer protection authorities or seek local consumer advice for next steps.

Customer experiences

Positive feedback

Users commonly praise the variety of creative cards, the convenience of scheduling and personalisation, and responsive customer service.

Positive reviews often highlight quick support responses and helpful issue resolution.

Negative feedback

Some users have reported confusion about free vs premium content and being charged after a trial when they expected not to be.

There are occasional reports of difficulty reaching support or being charged despite attempting to cancel; keep records if this happens.

Documentation checklist

Essential items to gather before contacting support

• Account email address used for the subscription.
• Subscription ID, order number, or billing reference if available.
• Payment method details (last four digits, date of charge) and receipts/screenshots.

Extra helpful items

• Screenshots of cancellation attempts and confirmation messages.
• Dates for trial start, charge date, and any correspondence with support.

Common mistakes

Mixing up where to cancel

Example: attempting to cancel an App Store subscription via the 123Cards website will not stop Apple billing.

Always cancel through the store that handled the billing (Apple or Google) if you subscribed via those stores.

Assuming automatic refunds or forgetting trials

Example: assuming a partial refund will be given after canceling mid-period - 123Cards’ terms state payments are non-refundable.

Example: forgetting to cancel during the free trial and getting charged; always cancel before the trial ends if you don’t want to continue.

Comparative recap

Quick comparison

Takeaway

Cancel via the platform that billed you to stop future charges, and keep confirmation records.

Expect access to continue until the paid period ends; do not rely on automatic refunds unless explicitly issued.

After cancelling

Confirm and monitor

• Save any cancellation confirmation emails or screenshots.
• Check your bank or card statement in the days after cancelling for unexpected charges.

Useful links

• How to cancel your subscription (123cards)
• Membership terms (123cards)
• If a refund is issued - timing (123cards)

Address

Mailing address

123cards

Strandvejen 100, DK‑2900 Hellerup, Denmark

Notes

If you need account-specific help, include the documentation checklist items when contacting support to speed up resolution.

Keep copies of all communications and confirmations related to cancellations and refunds.