What is 123Cards
Overview
123Cards is an online service that provides e-cards and printable greeting cards for many occasions, with options to personalise, schedule and send cards or print them at home.
The service offers membership plans with added features such as multiple templates, media embeds and sharing capabilities.
Key offerings
Membership includes templates, scheduling, notifications and other tools to create and manage cards quickly.
123Cards supports web access and is available to users who manage subscriptions via platform stores (Apple/Google) or directly on the 123cards website.
How to cancel 123Cards
Cancel on the web (123cards.com)
- Sign in to your account on the 123cards website.
- Go to your account or membership settings and click "Cancel subscription".
- Follow the on-screen prompts to confirm cancellation; your membership will continue for the remainder of the paid term.
- See official steps: 123cards - How to cancel.
Cancel on mobile (iOS and Android)
- iOS (App Store): Cancel via Apple's subscription settings in your Apple ID - not via the 123cards site or app.
- Android (Google Play): Cancel via the Google Play Store subscription settings tied to your Google account.
- If you used Apple or Google to subscribe, check those stores for confirmation of cancellation and billing changes.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription on the web, your membership remains active for the remainder of the paid term.
You retain access to any features included in your paid period until the subscription expiry date.
Renewal and data
Cancellation prevents future automatic renewals but does not automatically delete your account or stored content.
If you want data removed, contact customer support and request deletion per site policies; keep copies of confirmations.
Will I get a refund?
General refund policy
123Cards membership payments are non-refundable; the terms state there are no refunds, in whole or in part, for partially used periods.
This no-refund policy is part of 123Cards' membership terms: 123cards - Membership terms.
Exceptions and timing
- If you cancel during a free trial (for example a trial period), you will not be charged when the trial ends.
- If a refund is issued by 123Cards, funds typically appear in your account within 1 - 2 business days, but can take up to 4 - 5 business days depending on your bank: Refund timing.
123Cards plans and pricing
Overview of South African pricing
Official South African plans and prices are listed below. Confirm current pricing in your account before purchasing.
Prices shown in South African rand (R).
Pricing table
| Plan | Price | 期間 | Features |
| Trial | R0 | 14 days | 20 Products, 20 Services, 10 Gallery Photos, 5 YouTube Videos, QR Code, Contact Form, Banking Details, Social Links, 200+ Templates, Profile/Logo, Ecommerce WhatsApp Store, Unlimited updates & shares |
| Monthly Subscription | R45 | Monthly | Same as Trial, but for 1 month |
| 3-Month Subscription | R120 | 3 Months | Same as Monthly, discounted rate (equivalent to R40/month) |
| 6-Month Subscription | R225 | 6 Months | Same as Monthly, further discounted rate (equivalent to R37.50/month) |
| Yearly Subscription | R450 | 12 Months | Same as Monthly, same monthly equivalent price as 6-month plan (equivalent to R37.50/month) |
Your consumer rights in South Africa
Cooling-off and returns
South African consumer law generally provides for a cooling-off period (a 7-day right of return) on direct marketing and distance selling.
Digital services such as e-card memberships may not automatically qualify for the cooling-off right if access is provided immediately.
Practical steps and advice
- Check the membership terms and cancel within any free trial to avoid charges.
- If you believe your consumer rights were breached, contact South African consumer protection authorities or seek local consumer advice for next steps.
Customer experiences
Positive feedback
Users commonly praise the variety of creative cards, the convenience of scheduling and personalisation, and responsive customer service.
Positive reviews often highlight quick support responses and helpful issue resolution.
Negative feedback
Some users have reported confusion about free vs premium content and being charged after a trial when they expected not to be.
There are occasional reports of difficulty reaching support or being charged despite attempting to cancel; keep records if this happens.
Documentation checklist
Essential items to gather before contacting support
- Account email address used for the subscription.
- Subscription ID, order number, or billing reference if available.
- Payment method details (last four digits, date of charge) and receipts/screenshots.
Extra helpful items
- Screenshots of cancellation attempts and confirmation messages.
- Dates for trial start, charge date, and any correspondence with support.
Common mistakes
Mixing up where to cancel
Example: attempting to cancel an App Store subscription via the 123Cards website will not stop Apple billing.
Always cancel through the store that handled the billing (Apple or Google) if you subscribed via those stores.
Assuming automatic refunds or forgetting trials
Example: assuming a partial refund will be given after canceling mid-period - 123Cards’ terms state payments are non-refundable.
Example: forgetting to cancel during the free trial and getting charged; always cancel before the trial ends if you don’t want to continue.
Comparative recap
Quick comparison
| Platform | Where to cancel | Will it stop future billing? | Refunds |
| Web (123cards.com) | Account > Cancel subscription on 123cards site | Yes - stops automatic renewal after the paid term | No refunds for paid periods (see membership terms) |
| iOS (App Store) | Apple ID subscription settings (App Store) | Yes - stop via Apple to prevent further charges | Refunds handled by Apple; 123Cards terms state no refunds for paid periods |
| Android (Google Play) | Google Play subscription settings | Yes - stop via Google Play to prevent further charges | Refunds handled by Google; 123Cards terms state no refunds for paid periods |
Takeaway
Cancel via the platform that billed you to stop future charges, and keep confirmation records.
Expect access to continue until the paid period ends; do not rely on automatic refunds unless explicitly issued.
After cancelling
Confirm and monitor
- Save any cancellation confirmation emails or screenshots.
- Check your bank or card statement in the days after cancelling for unexpected charges.
Useful links
Address
Mailing address
123cards
Strandvejen 100, DK‑2900 Hellerup, Denmark
Notes
If you need account-specific help, include the documentation checklist items when contacting support to speed up resolution.
Keep copies of all communications and confirmations related to cancellations and refunds.