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Cancellation Book Of The Month Club: Easy Method
What is Book Of The Month Club
Service overview
Book Of The Month Club is a subscription service that offers members a curated selection of new books each month.
Members choose from a handful of titles and receive a discounted purchase option and delivery according to their subscription plan.
Who uses it
The service is used by regular readers who want a simple way to discover new releases and maintain a reading habit.
Subscriptions are billed on a recurring basis and managed through the website or app stores, depending on how you signed up.
How to cancel Book Of The Month Club
Important condition for promotional-code sign-ups
If you signed up with a promotional code you must allow at least one full-price renewal before cancellation is permitted.
This requirement is stated in Book Of The Month's membership terms. See the official help page for details.
Step-by-step cancellation options
- Website: Log in at bookofthemonth.com → Account / Membership settings → click “Cancel Subscription” or similar. For guidance see a procedural write-up at this guide.
- iOS (App Store): Open Settings → your name → Subscriptions → Book of the Month → Cancel Subscription. Note: deleting the app does not cancel the subscription; see iOS steps.
- Android (Google Play): Open Play Store → profile → Payments & Subscriptions → Subscriptions → Book of the Month → Cancel. See Android steps.
- Email or phone: You can also request cancellation by contacting member services directly (see contact details in the Address section below).
What happens when you cancel
Billing and renewals
Cancellations stop future renewals; you will not be billed after the cancellation takes effect.
If a renewal charge has already processed, that payment is normally not reversed by default (see refund section).
Account access and credits
Your account remains viewable after cancellation but available member benefits end at the close of the current paid period.
Unused credits are often non-refundable and may be forfeited on cancellation; keep records of your credit balance before cancelling.
Will I get a refund?
Official refund policy
Official guidance indicates Book Of The Month generally does not issue refunds, except for damaged or defective physical books.
Credits and membership fees are typically non-refundable. For the official membership discussion see the help centre above.
Exceptions and third-party reports
- Some third-party summaries note limited refund windows (example: refunds when 0 - 1 boxes shipped within a stated period), but these are not guaranteed by Book Of The Month. See a third-party write-up at joinchargeback.
- Customer reports suggest refunds are rarely granted and replacement credits are the more common remedy. A summary of user experiences is available at this guide.
Book Of The Month Club plans and pricing
Local pricing availability
Book Of The Month does not appear to offer localized South African (ZAR) pricing for 2024/2025.
Pricing is listed in USD on the official site and varies by plan and tenure.
Contact for exact pricing
| Plan | Period | Price |
|---|---|---|
| Contact for pricing | Per subscription | Contact Book Of The Month for South Africa pricing |
| U.S. reference | Per credit (USD) | Approximately $14.99 - $17.99 (monthly); annual plans around $13.99 per credit |
Your consumer rights in South Africa
General guidance under South African law
South African consumers are protected by the Consumer Protection Act (CPA) and related regulations for unfair or deceptive business practices.
Check whether the CPA or other consumer-protection resources apply to digital subscription services and recurring billing.
Practical steps if you have a dispute
- Keep records of sign-up terms, billing dates, and cancellation attempts.
- If charges continue after cancellation, contact your bank or card issuer to dispute recurring charges and file a complaint if necessary.
Customer experiences
Positive feedback
Some users report the service is convenient, helps maintain a reading routine, and that customer service resolved issues in certain cases.
See aggregated user reviews for more context at Trustpilot.
Common negative reports
- Many customers report difficulty cancelling and losing unused credits on cancellation.
- Other complaints include delivery delays, shifting estimated arrival dates, and dissatisfaction with monthly selections.
Documentation checklist
What to gather before you cancel
- Account email and username used to sign up.
- Subscription confirmation emails and any promotional-code terms.
- Latest billing statements showing recent charges and transaction IDs.
Supporting evidence for disputes
- Order or shipment numbers, screenshots of account status, and any correspondence with support.
- Record the date and method of cancellation and keep copies of confirmation messages if provided.
Common mistakes
Assuming deleting the app cancels your subscription
Deleting the mobile app does not cancel an App Store or Google Play subscription.
You must cancel through the App Store or Google Play subscription settings to stop billing.
Not checking promotional-code terms or credits
Promotional-code sign-ups may require at least one full-price renewal before cancellation is allowed.
Users sometimes forget to use or confirm the status of credits before cancelling and then lose them.
Comparative recap
Quick comparison of cancellation routes
| Feature | Website | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Account settings → Cancel | Settings → Subscriptions → Cancel | Play Store → Subscriptions → Cancel |
| Common outcome | Immediate stop to renewals after confirmation | Stop via Apple; app deletion does not cancel | Stop via Google Play subscription manager |
| Refund likelihood | Low (credits usually non-refundable) | Low (handled per platform/store rules) | Low (handled per platform/store rules) |
After cancelling
What to check immediately after cancellation
Save or screenshot any cancellation confirmation that appears on-screen or is emailed to you.
Verify your account page shows an updated membership status and note the end date of the paid period.
Useful links and next steps
- Official Book Of The Month membership information: Membership help page.
- Third-party cancellation guides and user tips: Postclic guide and JoinChargeback guide.
Address
Member services contact
For direct assistance with account or cancellation requests, use the member services email: [email protected].
Include your account email, recent transaction details, and preferred resolution when you contact support.
Further resources
Review community feedback and experiences at Trustpilot - Book Of The Month reviews.
Keep copies of all correspondence until the cancellation and any billing issues are fully resolved.
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Written by Nomvula Coetzee
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.