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Cancellation Book Of The Month: Easy Method
What is Book Of The Month
Book Of The Month is a monthly book-subscription service that offers members a curated selection of new hardcover titles to choose from each month. Members can select one book per month as part of their membership, add additional books for a fee, skip months, and manage their subscription through the service’s website or the platform through which they subscribed.
How to cancel Book Of The Month
- Via App Store (iOS): open Settings → tap your name → Subscriptions → select “Book of the Month” → tap Cancel Subscription. Deleting the app does not cancel the subscription. See source: 19pine.ai.
- Via Google Play (Android): open Google Play Store → tap profile → Payments & Subscriptions → Subscriptions → select “Book of the Month” → tap Cancel subscription. See source: 19pine.ai.
- Via Web (Website): Log in at bookofthemonth.com → go to Account / Membership settings → click “Cancel Subscription” or “Cancel Membership” and follow the prompts. See source: 19pine.ai.
- Via Email: send a cancellation request to [email protected]. See source: DoNotPay.
- Via Phone: call 1-888-784-2670 or toll-free 1-877-236-1540 to request cancellation. See source: PissedConsumer.
- Note: promotional-price sign-ups may require at least one full-price renewal before you can cancel or skip during that initial commitment period - check your membership terms. See source: Book Of The Month help.
What happens when you cancel
When you cancel, future recurring charges should stop after your current paid period ends; you retain access to any benefits that remain valid for that billing period. Credits or selections already issued generally remain on your account, but the company’s policy and user reports indicate credits are typically non‑refundable. If you cancel during an initial promotional/commitment period, the terms of that offer may affect whether you can immediately stop shipments or charges - review your membership terms when you cancel.
Will I get a refund?
Book Of The Month’s general policy is that refunds and returns are not provided, except for damaged or defective physical books. Credits issued by the service are generally non‑refundable. Some third‑party summaries suggest limited refund windows for certain circumstances (for example, eligibility tied to how many boxes shipped within a recent window), but these are not official policy statements. Anecdotal reports from users also describe difficulty obtaining refunds for accidental purchases or credits; in some cases customer service offered replacement credits instead of cash refunds. For official guidance, contact [email protected] or check the help center.
Book Of The Month plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Canadian monthly (per box) | C$24.17 - C$26.99 | Monthly | Includes one hardcover Book of the Month; depends on membership plan |
| Canadian monthly add-on | C$14.99 | Per additional book | Optional add-on per book after first book |
Your consumer rights in Canada
Canadian consumers are protected by provincial and federal consumer protection laws that can affect subscription terms such as cancellation rights, unfair contract terms, and cooling-off periods. These statutory rights operate alongside a merchant’s stated policy, so a blanket “no refund” policy may still be scrutinized under applicable provincial rules. If you believe your statutory rights have been violated, contact your provincial consumer protection office for guidance and keep records of communications with the company. For general background, see sources that discuss statutory rights alongside vendor policies: Book Lab - refund policy (example discussion of statutory rights).
Customer experiences
Reviews are mixed. Many customers praise the service for curated selections, discovery of new authors, straightforward shipping, enjoyable packaging, and the convenience of skipping months or rolling credits forward. Positive reviews often mention responsive customer service and good app usability. However, negative feedback highlights perceived declines in selection quality, difficulties locating the cancellation control, delays in customer support response, and frustration over refund and credit policies. Several users report the process of cancelling can feel obstructive if they subscribed via different platforms (App Store, Google Play, web) or encountered unclear UI elements. Sources include consumer review sites and community anecdotes.
Documentation checklist
- Account email and username used for Book Of The Month.
- Membership plan details and last billing date (screenshot of the membership/settings page if possible).
- Order or box shipment history, any relevant order numbers.
- Records of previous communications with support (emails, chat transcripts) and screenshots of error messages.
Common mistakes
Deleting the Book Of The Month app does not cancel an App Store or Google Play subscription - cancellations must be processed through the subscription manager for the platform used. Another common mistake is assuming a single cancellation method works for all subscribers: if you subscribed through Apple or Google, you must cancel through those stores rather than the Book Of The Month website. Expect that credits are frequently non‑refundable; asking for a refund for credits or routine monthly charges often meets resistance. Also check whether you signed up under a promotional commitment - some offers prevent cancellation or skipping during the initial commitment period.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds generally not issued by Book Of The Month; App Store refund requests handled by Apple and may be separate. Credits non‑refundable per merchant policy. | Low (cancel via Apple Subscriptions in iOS Settings) |
| Google Play (Android) | Refunds generally not issued by Book Of The Month; Google Play refund policies apply for store purchases. Credits non‑refundable per merchant policy. | Low (cancel via Google Play Subscriptions) |
| Website (bookofthemonth.com) | Company policy: no refunds except for damaged/defective books; credits non‑refundable. Third‑party summaries note limited exceptions. | Moderate (self‑service cancel option in account settings; some users report UI confusion) |
| Email ([email protected]) | Same policy applies; refunds rare and usually limited to defects. Response times may vary. | Moderate (requires waiting for customer service confirmation) |
| Phone | Same policy applies; phone agents may process cancellation requests but refunds remain rare. | Moderate (may require hold times; depends on agent availability) |
After cancelling
After you cancel, keep records of the cancellation confirmation (screenshots, confirmation email, or reference number). Monitor your bank or card statements for any unexpected post‑cancellation charges and contact Book Of The Month support if you see them. If you believe you were billed improperly and the company cannot resolve it, consider contacting your card issuer to dispute the charge and consult your provincial consumer protection office. Helpful links: Book Of The Month help and membership info at Book Of The Month Help, and the member services email [email protected]. For Canadian consumer guidance see provincial consumer protection resources and background discussion at Book Lab (statutory rights overview).
Address
Book Of The Month LLC, 34 W 27th St, Floor 10, New York, NY 10001, United States
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Written by Amelia Clark
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.