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Daily Harvest

Cancel DAILY HARVEST

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Daily Harvest Cancel Plan | Postclic
Daily Harvest
99 Hudson Street, 11th Floor
10013 New York United States
support@truemed.com
Cancellation of Daily Harvest contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Daily Harvest service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Daily Harvest
99 Hudson Street, 11th Floor
10013 New York , United States
support@truemed.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Daily Harvest: Easy Method

What is Daily Harvest

Overview

Daily Harvest is a US-based subscription service that delivers frozen, plant-forward meals such as smoothies, bowls, soups and harvest bowls. The service focuses on convenience and largely organic ingredients.

How it works

Customers choose items and a box frequency; Daily Harvest ships frozen items on a weekly schedule. Subscriptions renew automatically unless cancelled before the weekly cutoff.

How to cancel Daily Harvest

Cancel on the website (recommended)

  • Log in to https://daily-harvest.com/.
  • Go to My Plan → Plan Settings → Cancel Plan.
  • Cancel before the weekly cutoff (6 PM ET on Sunday) to avoid the next shipment charge.

Other cancellation channels

  • Live chat: use the chat icon on the bottom-right of the website and request cancellation; ask for email confirmation.
  • Email: send your account details and cancellation request to hello@daily-harvest.com; expect a reply within ~24 - 48 hours.
  • Phone: call +1‑888‑302‑0305 or +1‑917‑595‑2016 during business hours to cancel directly.
  • Mobile app: there is no cancellation option in the mobile app - use the website or other methods above.

What happens when you cancel

Access and account status

After cancelling, your subscription will stop future automatic renewals and scheduled shipments after the current billing period. You retain access to your account to view past orders and settings.

Notifications and confirmations

Always request and keep written confirmation of cancellation (email or chat transcript). Monitor your email for confirmation and for any follow-up from customer service.

Will I get a refund?

Standard refund policy

Shipped perishable products are generally non-cancelable and non-refundable once ordered, consistent with Daily Harvest’s policy for perishable items.

Exceptions and timing

  • If delivery fails (e.g., lost shipment) a full refund will be issued.
  • If you cancel before the order is processed you may receive a refund; there are no refunds for boxes already shipped.
  • There is no general 14‑day cooling-off refund for shipped perishable goods; claims of a 14‑day full refund policy are contrary to the official policy.

For full details about returns and refunds see Daily Harvest’s refunds & returns page: Daily Harvest refunds & returns.

Daily Harvest plans and pricing

Pricing availability

Public, country-specific pricing for South Africa is not available in the verified sources.

Contact for pricing

Plan Details Price
Subscription boxes Weekly shipment of selected frozen items; customize in account settings. Contact for pricing
One-off orders Ordering availability varies; check site for item-level purchase options. Contact for pricing

Your consumer rights in South Africa

Relevant CPA provisions

Under the South African Consumer Protection Act (CPA), perishable goods are excluded from the 14‑day cooling‑off period. This means the CPA aligns with Daily Harvest’s no‑refund rule for shipped perishables.

Rights for defective or failed delivery

  • For damaged, defective, or failed deliveries consumers are entitled to remedies such as a refund or replacement.
  • Keep proof (photos, delivery notes) and contact the seller promptly to enforce your rights.

Customer experiences

Positive feedback

Some customers praise the convenience, organic/plant‑based ingredients, and the ease of managing subscriptions via the website rather than the app.

Professional reviews note convenience and nutrition-focused ingredients; see an example review: Self review.

Common complaints

Frequent negative reports include thawed or melted items on arrival, packaging concerns, missing items, and customer service issues.

Many users report difficulty cancelling via the app and recommend using web, phone or live chat instead. See customer reviews: Trustpilot.

Documentation checklist

Information to collect before contacting support

  • Account email and full name used for the order.
  • Order number and shipment date (if available).
  • Photos of damaged or thawed items and packaging, and delivery tracking info.
  • Screenshots of your Plan Settings page or cancellation attempts.

How to keep records

  • Save chat transcripts and any confirmation emails about cancellation or refunds.
  • Note the name, date and time of any phone conversations with customer service.

Common mistakes

Missing the cutoff

A frequent error is cancelling after the weekly cutoff (6 PM ET on Sunday). If you miss that deadline you will likely be charged for the next shipment.

Relying on the mobile app

Users often assume the app can cancel subscriptions. The confirmed limitation is that cancellation is not available in the mobile app, so attempts there can delay your request.

Comparative recap

Channel comparison

Channel Can cancel? Pros / Cons
Web (Desktop) Yes Recommended: direct in-account cancellation; must meet weekly cutoff.
Mobile App No No cancellation option; not recommended for cancellations.
Phone / Email / Live Chat Yes Useful if you need confirmation or help; keep written confirmation from email or chat.

Which to use

For most customers the website is the fastest, clearest way to cancel. Use phone or live chat if you need immediate human help or written confirmation.

After cancelling

What to monitor

  • Watch for an email confirmation of cancellation and any refund notices.
  • Check your bank or card statement for unexpected charges in the following billing cycle.

Helpful links

Address

Corporate address

Daily Harvest, Inc.

99 Hudson Street, 11th Floor, New York, NY 10013, United States

Customer service contacts

FAQ

To cancel your Daily Harvest subscription, log in to your account at https://daily-harvest.com/, navigate to My Plan → Plan Settings → Cancel Plan, and ensure you do this before the weekly cutoff at 6 PM ET on Sunday to avoid being charged for the next shipment.

Generally, Daily Harvest does not offer refunds for shipped perishable products. However, if you cancel before your order is processed, you may receive a refund. Always keep proof of your cancellation request.

No, the mobile app does not have a cancellation option. You must cancel your subscription through the website or other methods such as email or phone.

When you cancel your Daily Harvest subscription, it's advisable to request written confirmation via email or live chat. Keep this confirmation as proof of your cancellation.

Yes, if your delivery fails, such as a lost shipment, you will be issued a full refund. For any issues, keep proof and contact customer service.