Cancellation Harry'S: Easy Method

What is Harry's

Overview

Harry's is a grooming company that sells razors, blades and shave products and offers subscription delivery options. The service allows customers to receive replacement blades and related items on a chosen cadence.

How it operates

Subscriptions can be managed online through your Harry's account, or through the platform used to buy the subscription (Apple App Store or Google Play). Harry's also sells one-time purchases through retail partners.

How to cancel Harry's

Cancel via Apple App Store

• If you purchased the subscription through the Apple App Store, you must cancel through Apple’s platform.
• Apple’s refund and cancellation policy applies; Harry's cannot cancel App Store subscriptions for you.

Cancel via Google Play

• If the purchase was through Google Play, cancel the subscription in your Google Play subscriptions.
• Google Play’s refund and cancellation rules apply to those purchases.

Cancel via Harry's website or support

• If purchased directly on Harrys.com, sign in to your account and cancel from the account/subscription page.
• You can also email [email protected] or call +1 888-212-6855 to request cancellation.

What happens when you cancel

Access and deliveries

When you cancel a web subscription, cancellation becomes effective after the current subscription term ends. You will continue to receive service until then.

Billing and renewals

Auto-renewal will stop after cancellation takes effect. If you cancelled via App Store or Google Play, billing is controlled by those platforms and stops per their processes.

Will I get a refund?

General refund policy

Harry's does not state a general 14-day refund right; annual membership fees and subscription payments are non-refundable per their published policies.

Limited satisfaction guarantee

• For certain products (e.g. first-time 18 oz. body wash in select scents) Harry's offers a one-time satisfaction guarantee for U.S. residents: request a refund within 30 days.
• That guarantee is processed via PayPal or Venmo, limited to one refund per person, processed within 60 days and valid until Dec 31, 2025. This is a narrow, product-specific exception and applies to U.S. residents only.

South African cooling-off rights

Harry's published policies do not mention a statutory 14-day cooling-off right for South African consumers.

South African consumers should note statutory protections may still exist under local law, but Harry's terms do not acknowledge them explicitly.

Harry's plans and pricing

Available one-time purchase prices (ZAR)

Notes on pricing

These one-time prices are taken from Ubuy South Africa listings for Harry's grooming products and were the available ZAR prices found for 2024/2025.

No subscription-based pricing in ZAR was located for 2024/2025 in the verified sources.

Your consumer rights in South Africa

Statutory protections

South African consumers have statutory rights under laws such as the Electronic Communications and Transactions Act and consumer protection legislation.

These laws can provide remedies for faulty goods, misleading practices, or contract issues, depending on the circumstances.

Harry's stance in published policies

Harry's published terms do not reference South African statutory refund or cooling-off rights (for example, a 14-day cancellation period is not stated).

If you rely on South African consumer law, you may need to cite the relevant statute when disputing a charge or seeking a remedy, as Harry's terms may not explicitly recognise those rights.

Customer experiences

Positive feedback

• Customers commonly praise product quality and comfort, especially for sensitive skin.
• Many appreciate the convenience and perceived value of subscription delivery.

Negative feedback

• Users report difficulty cancelling subscriptions; some say billing continued after cancellation attempts.
• Complaints include blade durability issues, lube strip problems, cuts, delivery delays, and customer service access issues.

Documentation checklist

What to prepare before you contact support

• Account email address and username used for the subscription.
• Order number or subscription confirmation email.
• Payment method details and relevant transaction dates.

Supporting evidence to keep

• Screenshots of your subscription settings or cancellation attempts.
• Confirmation emails from Harry's or receipts from the App Store / Google Play.
• Any reply from customer support and tracking numbers for deliveries.

Common mistakes

Cancelling the wrong way

A common error is attempting to cancel a subscription on Harry's website when it was purchased via Apple or Google. Platform purchases must be cancelled through the platform.

Assuming automatic refunds

Another mistake is assuming a full refund will be provided. Harry's policy states annual membership fees and subscription payments are non-refundable, except for narrow, product-specific guarantees.

Comparative recap

How cancellation and refunds compare

Quick takeaway

If bought through a platform, manage cancellation there. If bought on Harrys.com, cancel in-account or contact support and expect cancellation to apply after the paid period.

After cancelling

Confirm and monitor

• Save cancellation confirmation emails or screenshots for your records.
• Check your bank/credit card statements for further charges and dispute any unauthorised billing if needed.

Helpful official links

Review Harry's published terms for details: Harry's Terms of Service.

See product-specific guarantee information here: Harry's Quality Guarantee.

Address

Main corporate address

Harry's, Inc., 75 Varick St, Floor 9, New York, NY 10013.

Support contact

Email: [email protected]

Phone (US): +1 888-212-6855