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Mytimerewards

Cancel MYTIMEREWARDS

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South Africa

Cancellation service #1 in South Africa

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Mytimerewards Cancel | Postclic
Mytimerewards
PO Box 5305
BN11 9WD Lancing United Kingdom
customerservice@mytimerewards.co.uk
Cancellation of Mytimerewards contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Mytimerewards service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Mytimerewards
PO Box 5305
BN11 9WD Lancing , United Kingdom
customerservice@mytimerewards.co.uk
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Mytimerewards: Easy Method

What is MyTimeRewards

Overview

MyTimeRewards is a subscription-based shopping rewards programme that offers cashback, welcome bonuses and member discounts at participating retailers.

The service is managed under UK terms and conditions and operates a recurring membership model with defined cancellation and refund rules.

Membership model

Membership is subscription-based and gives access to rewards while the subscription is active.

Terms and entitlements (including cooling-off rights) are set out in the provider's terms and conditions.

How to cancel Mytimerewards

Cancel online (recommended)

  • Log in to your MyTimeRewards account and use the membership/cancellation option while signed in.
  • Follow on-screen prompts to confirm cancellation and keep a screenshot or confirmation email for your records.

Other cancellation methods

  • Email: send a clear cancellation request to cancel@mytimerewards.co.uk.
  • Phone: call the UK freephone number 0800 731 9936 to request cancellation.
  • Post: send the cancellation form or a written cancellation to PO Box 5305, Lancing, BN11 9WD, United Kingdom.
  • Note: The MyTimeRewards terms state cancellation must be done via the website, email, phone or post regardless of how the subscription was set up.

What happens when you cancel

Access and billing

Cancellation stops future renewals but does not always remove access immediately.

By default you can continue using benefits until the end of the current billing period unless you request immediate cancellation, in which case access ends from that date.

Data and account status

Your account details and any earned rewards may remain subject to the provider's data and retention policies.

Keep copies of confirmation emails and screenshots in case you need to dispute a later charge or request a refund.

Will I get a refund?

Cooling-off (14 days)

  • Under the provider's terms you are entitled to a full refund if you cancel within the 14-day statutory cooling-off period (this includes paid initial periods).
  • If you cancel during a free trial that falls within the cooling-off window, you are not required to pay for the initial period.

After the cooling-off period

  • Cancelling after the 14-day period generally stops future charges but refunds for already-paid fees are usually not provided.
  • If you believe a charge is unauthorized or incorrect, keep evidence and contact the provider promptly to request an investigation or refund.

See the provider’s official terms for details: MyTimeRewards terms and conditions.

Mytimerewards plans and pricing

Available plans

No verifiable pricing information for South Africa was found in the official materials.

If you require exact fees, contact MyTimeRewards support or check your membership sign-up documentation.

Contact for pricing

Plan Price Period
Membership Contact for pricing Contact for pricing

Your consumer rights in South Africa

How this differs from the provider's stated rights

The MyTimeRewards terms reference a 14-day statutory cooling-off right under UK frameworks as stated in their terms and conditions.

South African consumer protections and cooling-off rules may differ from the UK approach, so rights are not automatically identical.

Practical steps for South Africa

  • Contact your bank or card issuer promptly to query or dispute unauthorised or unexpected charges.
  • Keep records of sign-up materials, receipts, screenshots and all cancellation attempts to support any complaint or dispute.
  • Consider contacting local consumer-protection authorities or a legal adviser if you cannot resolve the issue directly with the provider.

Customer experiences

Positive feedback

Some users report smooth cashback payouts, useful monthly rewards and responsive customer service when issues are escalated.

Positive reviews note quick refunds after formal complaints in certain cases.

Reported problems

Several users have reported unexpected or confusing charges, issues with subscription renewals and delays in receiving cashback.

There are also reports of account suspensions and difficulties reaching a satisfactory resolution for some customers.

For independent user reviews see: MyTimeRewards on Trustpilot.

Documentation checklist

Before you contact the provider

  • Account email/username and full name used for the subscription.
  • Date of sign-up, free trial details and renewal dates.
  • Payment method details (last four digits of card) and transaction reference numbers.

When making a complaint or dispute

  • Copies of confirmation emails, screenshots of the membership page and cancellation attempts.
  • Any response from support, reference numbers, and a timeline of communications.
  • Bank/card statements showing the charge you dispute.

Common mistakes

Cancellation mistakes

Waiting to cancel until after the renewal date can lead to an unwanted charge that may not be refundable under the provider’s terms.

Failing to keep proof of cancellation (email or screenshot) makes disputes harder to resolve.

Refund mistakes

Assuming app-store cancellation (Apple/Google) automatically cancels the MyTimeRewards membership can be incorrect; the provider requires direct cancellation via website, email, phone or post.

Not checking the terms and timing of free trials and the 14-day cooling-off window can result in unexpected charges.

Comparative recap

Quick summary table

Feature MyTimeRewards (what to expect)
Cancellation methods Online (while logged in), email, phone, or post per provider terms
Refund window Full refund if cancelled within the 14-day cooling-off period
Pricing (South Africa) No verifiable pricing found - contact provider for details
Support contact Email: cancel@mytimerewards.co.uk · Phone: 0800 731 9936 · Postal: PO Box 5305, Lancing, BN11 9WD

When to consider alternatives

If refunds or dispute resolution is slow or unsuccessful, you may consider disputing the charge with your bank or seeking local consumer-protection assistance.

Choosing alternative rewards services may be appropriate if you experience repeated billing or support issues.

After cancelling

What to check immediately

  • Confirm you receive a cancellation confirmation email or reference number and keep a copy.
  • Monitor your bank or card statement for any further charges and note transaction references.

Further steps if problems continue

  • Resend your cancellation request and escalate to the provider if you do not receive confirmation.
  • Keep all evidence and consider contacting your card issuer to dispute any unauthorised charge.
  • Review user feedback to understand common outcomes: Trustpilot reviews.

Provider terms for reference: MyTimeRewards terms and conditions.

Address

Mailing address

My Time Rewards, PO Box 5305, Lancing, BN11 9WD, United Kingdom.

Contact details

Email for cancellations: cancel@mytimerewards.co.uk.

Phone (UK freephone): 0800 731 9936. Use these contacts when submitting cancellations or refund requests and retain proof of submission.

FAQ

To cancel your MyTimeRewards membership online, log in to your account, navigate to the membership or cancellation option, and follow the on-screen prompts. Remember to keep a screenshot or confirmation email as proof.

Yes, if you cancel your MyTimeRewards membership within the 14-day cooling-off period, you are entitled to a full refund. Make sure to document your cancellation request for your records.

Yes, you can cancel MyTimeRewards by sending a cancellation request to cancel@mytimerewards.co.uk. Always keep a copy of your email for proof of cancellation.

If you cancel MyTimeRewards after the 14-day cooling-off period, you will stop future charges, but you generally will not receive a refund for any fees already paid. Keep records of your cancellation.

Yes, you can send a written cancellation request to PO Box 5305, Lancing, BN11 9WD, United Kingdom. Ensure you keep proof of your cancellation request.