Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel SMARTSHIP
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Smartship service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Smartship: Easy Method
What is Smartship
Service overview
Smartship is a subscription-based shopping service that delivers selected products automatically at scheduled intervals. It is designed to let customers set, manage, and repeat purchases without reordering each time.
How it operates
Customers typically choose products, set delivery frequency, and pay via a subscription or bundled waybill product where applicable. Management of the subscription is done online or via customer support.
How to cancel Smartship
Online cancellation (recommended)
- Log in to your Smartship account on the official site or app.
- Go to "Subscriptions" or "My Orders" and select the subscription you want to cancel.
- Follow the on-screen option to cancel or pause the subscription and confirm the action.
Cancel by contacting support
- If online cancellation is not available, contact Smartship customer support by email or the contact method listed on their official pages.
- Provide your account details, subscription ID, and a clear request to cancel. Keep copies of all messages.
What happens when you cancel
Access and deliveries
After cancellation, future scheduled deliveries will normally stop. Any delivery already packed or in transit may still be fulfilled depending on timing and the merchant’s policy.
Account and renewal
Canceling prevents future renewals but usually does not delete your account. You can typically re-enable the subscription later if you choose.
Data and records
Your account data and order history may remain available for record-keeping. Request account deletion separately if you want data removed, and check the provider’s privacy policy.
Will I get a refund?
Standard refund considerations
Refunds depend on the subscription terms, timing of cancellation, and whether goods or services were already provided. Always check the terms you agreed to when subscribing.
Exceptions and specific items
- Verified pricing data shows that the "Waybill bundle" (Saudi Arabia) is a fixed-price range and non-refundable.
- Other subscriptions or purchases may have different refund rules; ask support for specifics and request written confirmation.
Smartship plans and pricing
Known pricing
The following table shows verified pricing information available from public sources. South Africa - specific ZAR pricing is not publicly available for 2024/2025.
How to get local pricing
For South Africa pricing, contact Smartship support or your local distributor to request a quote and confirmation of terms.
| Plan | Price | Period | Notes |
|---|---|---|---|
| Waybill bundle (Saudi Arabia) | SAR 2,600 - 3,250 | Annual (valid 1 year) | Waybills for shipping via SmartShip; fixed price range, non-refundable |
| South Africa pricing | Contact for pricing | Contact for pricing | No South Africa - specific ZAR pricing publicly available for 2024/2025 |
Your consumer rights in South Africa
Key legal protections
South African consumers are protected by laws that cover fair contract terms, protection against misleading conduct, and remedies for defective goods or services.
Practical steps if you have a dispute
- Keep copies of contracts, receipts, and communications with Smartship.
- If a supplier fails to resolve your complaint, you may escalate to the National Consumer Commission or seek legal advice.
- Contact your bank or card issuer if you need to dispute unauthorised or recurring charges.
Customer experiences
Positive experiences
Many customers appreciate the convenience of automatic deliveries and the ability to manage subscriptions online. Automatic scheduling saves time for repeat purchases.
Common issues reported
Some users report delays in support response, confusion over bundled or pre-paid waybill products, or difficulty obtaining refunds when bundles are non-refundable.
Documentation checklist
Essential items to gather
- Account username and email associated with Smartship.
- Subscription ID, order numbers, and dates of transactions.
- Copies of terms of service, receipts, and payment confirmations.
Communication records
- Keep copies of all emails, chat transcripts, and support ticket numbers.
- Note dates and times of phone calls and the names of any agents you spoke with.
Common mistakes
Assuming cancellation is immediate
Users sometimes assume cancellation takes effect instantly. In practice, cancellations may take one billing cycle or not stop shipments already in transit.
Not saving confirmation
Failing to save a written cancellation confirmation can make disputes harder to resolve. Always request and keep confirmation or a ticket number.
Overlooking bundled purchases
Customers may forget that bundles (for example, waybill bundles) can be non-refundable. Check the fine print before buying bundled or prepaid products.
Comparative recap
At-a-glance comparison
The short table below summarizes what is known about Smartship versus general subscription expectations to help you decide next steps.
How to read the table
Use this recap to identify areas that need confirmation directly from Smartship, such as local pricing and refund specifics.
| Feature | Smartship (verified) | Typical subscription service |
|---|---|---|
| Pricing available for South Africa | No public ZAR pricing found; contact for pricing | Often public local pricing or quoted on request |
| Waybill bundle | SAR 2,600 - 3,250 (Annual, Saudi Arabia); non-refundable | Bundles vary; refundability depends on provider terms |
| Cancellation method | Online or support contact (account management) | Online cancellation common; phone/email support available |
After cancelling
What to check immediately
- Confirm cancellation in writing and save confirmation emails or ticket numbers.
- Review your next bank/credit card statement for any unexpected charges.
Further actions
- Keep records in case you need to escalate a dispute to consumer protection authorities.
- If you plan to switch providers, document when the last delivery or service period ends to avoid gaps.
Address
Official contact address (as listed)
Prince Abdullaziz Ibn Masa'ad Ibn Julawi Street Dhabab Sulaymaniyah, Riyadh, Saudi Arabia
Notes on contacting
This address was listed in available contact information. For phone numbers, emails, or local South African contacts, check Smartship’s official customer support channels or request a local quote.