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Cancel TOKYOTREAT
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Tokyotreat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tokyotreat: Easy Method
What is Tokyotreat
Service overview
Tokyotreat is a monthly subscription box that ships curated Japanese snacks and candies worldwide. Each box contains original and seasonal items chosen by Tokyotreat staff.
How it works
You choose a subscription plan, provide a shipping address, and Tokyotreat charges a monthly fee for each box plus shipping. Boxes are fulfilled on a regular monthly schedule.
How to cancel Tokyotreat
Cancel via web (customer portal)
- Log in to your Tokyotreat Account on the web.
- Go to Account > My Subscriptions and select your active plan.
- Scroll down and click "Cancel Subscription", then follow the on-screen prompts to confirm.
- Reference: Tokyotreat help page: How can I cancel my subscription?
Alternate detailed cancellation steps
- From My Account Dashboard click "View Plan".
- Scroll to “Cancel Subscription”, answer the cancellation questions, tick the acknowledgement box, type "YES" and click "Cancel Now."
- Reference: detailed guide: How do I cancel my subscription?
What happens when you cancel
Access and future boxes
Cancellation stops future automatic renewals. You will not be billed again after cancellation for subsequent cycles.
If a box is already charged and processed before you cancelled, it may still be fulfilled and shipped under Tokyotreat’s billing cycle.
Data and account
Your account details and order history typically remain accessible for reference after cancellation.
You can re-subscribe at any time by reactivating a plan via your Tokyotreat account.
Will I get a refund?
Standard refund policy
Tokyotreat’s Help Center states that payments made for boxes and services are final and non-refundable.
Reference: Tokyotreat refund policy: What is your refund policy?
Exceptions and returned boxes
- If a box is returned to Tokyotreat’s office and received by them, you may be eligible for a refund.
- Refunds for lost or undelivered items generally require that shipping be trackable or the physical return is received. See: Can I get a refund since my order hasn't arrived?
- If you believe you are owed a refund despite the policy, consider contacting your payment provider or raising a payment dispute if timely cancellation or non-delivery occurred.
Tokyotreat plans and pricing
Pricing summary
Below are approximate local prices in South African rand (R) based on Tokyotreat USD plans and typical shipping ranges.
Shipping to South Africa is additional (approx. USD 10 - 12.50 ≈ R180 - R225) per box and is not included in the monthly prices below.
Plan table
| Plan | Price (approx.) | 期間 | Features |
|---|---|---|---|
| 1‑month | R675.00 (approx.) | 月額 | TokyoTreat box per month (USD 37.50); shipping not included |
| 3‑month | R639.00 per month (approx.) | 月額 | Discounted rate (USD 35.50/month); shipping not included |
| 6‑month | R603.00 per month (approx.) | 月額 | Further discounted rate (USD 33.50/month); shipping not included |
| 12‑month | R585.00 per month (approx.) | 月額 | Best rate (USD 32.50/month); shipping not included |
Your consumer rights in South Africa
What Tokyotreat states
Tokyotreat’s terms declare payments final and non-refundable and do not specifically reference South African statutory cooling-off periods or local consumer legislation in their Help Center pages.
Reference pages: Tokyotreat help and refund articles linked previously.
Practical steps and options
- If you paid by card or PayPal and believe a box was charged after you cancelled or was not delivered, you can contact your bank or PayPal to discuss a dispute or chargeback.
- Keep evidence: cancellation confirmation, timestamps, and messages. Trackable shipping is key when claiming non-delivery.
Customer experiences
Positive feedback
Many reviewers on Trustpilot praise Tokyotreat for high-quality, original products and a fun monthly Japanese snack experience.
See sample reviews: Tokyotreat reviews on Trustpilot
Critical reports and common complaints
- Some customers report auto-renewal problems and difficulty obtaining refunds for timely cancellations or unshipped boxes.
- Online forums record instances where users resorted to payment disputes to recover funds due to Tokyotreat’s "no refunds" stance.
Documentation checklist
Before cancelling
- Account login details and subscription ID.
- Record of the planned next billing date.
If you need a dispute or refund
- Copy of cancellation confirmation or screenshots of cancellation steps.
- Payment receipts, transaction IDs, and tracking numbers for shipped boxes.
- Any correspondence with Tokyotreat support (dates and content).
Common mistakes
Waiting until after billing
Example: cancelling after the next billing cycle posts can result in being charged for that cycle. Cancel at least before the scheduled renewal.
If you were charged for a box that was already processed, Tokyotreat may still fulfil the order and not refund under their policy.
Not keeping proof
Example: relying on a verbal confirmation or no confirmation at all. Always save screenshots or email confirmations of cancellation.
Without proof, it is harder to persuade banks or PayPal to support a dispute.
Comparative recap
Quick comparison
The table below summarises key differences across plans and Tokyotreat policy points for quick reference.
Recap table
| Aspect | 期間 | Approx. price (R) | Refunds | Cancellation method |
|---|---|---|---|---|
| 1‑month plan | 月額 | R675.00 | Generally final; exceptions if box returned/received | Web customer portal |
| 3‑month plan | 月額 | R639.00 | Generally final; exceptions if box returned/received | Web customer portal |
| 6‑/12‑month plans | 月額 | R603.00 / R585.00 | Generally final; exceptions if box returned/received | Web customer portal |
After cancelling
What to check
- Confirm you received a cancellation confirmation in your account or by email.
- Monitor your payment method to ensure no further charges are applied.
Helpful links
- How to cancel (short): How can I cancel my subscription?
- How to cancel (detailed): How do I cancel my subscription?
- Refunds and non-delivery guidance: What is your refund policy?
- Refunds for undelivered orders: Can I get a refund since my order hasn't arrived?
Address
Corporate office
TokyoTreat Ltd., Mita 3‑2‑21‑103, Minato‑ku, Tokyo 108‑0073, Japan
Notes
This address is for general correspondence. Cancellation is handled via the web customer portal and does not require postal contact.