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Cancel APPY PIE
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Appy Pie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Appy Pie: Easy Method
What is Appy Pie
Overview
Appy Pie is a no-code platform for building mobile apps, websites and chatbots without programming skills. It operates on a subscription model with tiered plans and online account management.
How it is delivered
Services are delivered digitally through Appy Pie's web dashboard and via mobile-store subscriptions (Google Play). Official terms and service details are published on Appy Pie's website.
How to cancel Appy Pie
Cancel web (Appy Pie website) subscriptions
- Sign in to your Appy Pie account and open the dashboard.
- Go to Billing or Subscriptions and choose the subscription you want to end.
- Select Cancel and follow on-screen prompts to confirm. You can also contact support if you prefer.
- Reference: Appy Pie Terms of Use: Terms of Use.
Cancel subscriptions bought via Google Play
- Open the Google Play app on the device that bought the subscription.
- Tap Menu → Payments & subscriptions → Subscriptions → select Appy Pie → Cancel subscription.
- Access continues until the paid period ends. See Appy Pie help: Cancel on Google Play.
What happens when you cancel
Access and timing
Cancellations take effect at the end of the current paid period. You retain access to paid features until that date.
Service-specific effects
If you cancel a monthly Website Builder plan, any free domain or Google Workspace included is locked immediately. For annual plans, domains and workspace stay available until the subscription end.
Will I get a refund?
Standard refund position
Appy Pie states digital services are generally non-refundable once access is granted. Renewals and subscription fees are final after the allowed window.
Seven-day exception and fees
- If you are charged after a free trial and you request cancellation within seven (7) days of that first charge, you may be eligible for a full refund (less processing fees).
- Refunds may be reduced by either 3% of the refunded amount or the actual processing fee charged by the payment processor, whichever is higher.
- Refund eligibility is only within the 7-day window following the first payment; after that refunds are not available under Appy Pie's terms. See Terms of Use.
Appy Pie plans and pricing
Price presentation
Appy Pie publishes plan features and USD-equivalents; it accepts South African Rand but does not publish fixed ZAR prices.
Estimate guidance
- Use current USD→ZAR exchange rates to estimate local costs. Final charged amounts may vary by rounding, exchange-rate fluctuation and taxes.
| Plan | Price (approx) | Period (期間) | Features |
|---|---|---|---|
| Basic | R (equivalent of $16 per month, based on current exchange rate) | Monthly | Android support, distribution, unlimited hosting/editing, 500 push notifications/month, 500 downloads/month, ad-free, analytics, monetization, email support |
| Gold | R (equivalent of $36 per month, based on current exchange rate) | Monthly | All Basic features plus premium features, 1,000 push notifications/month, 1,000 downloads/month, email & chat support |
| Platinum | R (equivalent of $60 per month, based on current exchange rate) | Monthly | All Gold features plus iOS support, cross-platform distribution, 2,000 push notifications/month, 2,000 downloads/month, email, chat & call support |
| Enterprise | R (custom pricing, contact Appy Pie) | Custom | Dedicated account manager, data security officer, SSO, PCI DSS compliance, custom data retention |
Your consumer rights in South Africa
Legal framework
Appy Pie states compliance with South Africa’s Consumer Protection Act (CPA, 2008) for digital services. Their terms reflect this claim.
Cooling-off and digital delivery
- The CPA's 14-day cooling-off right for services may not apply once digital services are delivered and access begins.
- South African law does not generally require a 14-day return right for digital goods after delivery; Appy Pie’s seven-day refund window aligns with typical digital-content limits under the CPA.
Customer experiences
Positive feedback
Many users praise Appy Pie's customer support for responsiveness and helpfulness and find the no-code platform easy to use.
Examples of positive reviews are available on review sites and Capterra for South Africa.
Negative feedback
Common complaints include unexpected billing after trials, difficulty obtaining refunds, and confusion over auto-renewals.
Some users also report delays or problems with publishing to Google Play or the App Store and occasional support delays.
See user reviews: Trustpilot and Capterra (SA).
Documentation checklist
Information to gather before contacting support
- Account email and full name used on the Appy Pie account.
- Subscription ID, plan name, and date of the first paid charge.
- Payment receipts or bank/statement entries showing the charge.
- Screenshots of billing, trial confirmations, or support communication if disputing a charge.
Evidence for refund requests
- Timestamp of the first payment (to verify the 7-day refund window).
- Proof that access was revoked or issues that justify the claim, where applicable.
Common mistakes
Cancelling via the wrong channel
Example: Trying to cancel a Google Play subscription from the web dashboard will not stop Google Play billing. Always cancel through the store that charged you.
Missing the refund window
Example: Waiting more than seven days after the first paid charge to request a refund typically results in denial under Appy Pie's terms.
Also note monthly Website Builder cancellations can immediately lock included free domains or Workspace if on a monthly plan.
Comparative recap
Quick comparison
| Topic | Appy Pie | Notes |
|---|---|---|
| Cancellation method | Web dashboard or store (Google Play) | Use the account dashboard for web; use Google Play app for Play subscriptions. |
| Refund window | 7 days after first paid charge | Refunds outside this window are normally not available under Appy Pie terms. |
| Access after cancel | Access until period end | Except monthly Website Builder domains/Workspace which may be locked immediately. |
| Support | Email, chat, call depending on plan | Higher tiers include more direct phone/call support and account management. |
After cancelling
Immediate steps
- Export or back up your app and website data from the Appy Pie dashboard before access ends.
- Confirm cancellation email or dashboard status and retain receipts for records.
Where to get help
- Read official terms and refund rules: Terms of Use.
- If you need store-specific guidance, consult: Cancel on Google Play.
- For web subscription cancellation and account options (including pausing), see: How to cancel or pause.
Address
Operational note
Appy Pie's primary operational headquarters is in Noida, India for official correspondence and support coordination.
Regional office (listed)
3rd Floor, 207 Regent Street, London, United Kingdom, W1B 3HH