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Cancel AUSLOGICS
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Auslogics service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Auslogics: Easy Method
What is Auslogics
Overview
Auslogics is a software company that offers PC performance and maintenance tools, such as disk defragmentation, registry cleaning and system optimization utilities.
The software suite aims to improve speed and stability for Windows PCs and is sold via Auslogics' website and third-party stores (App Store, Google Play).
Where it is sold
Auslogics products are available directly from the Auslogics online store and also via platform stores like the Apple App Store and Google Play.
Purchase channel affects how subscriptions and refunds are managed, so check your original purchase method before cancelling.
How to cancel Auslogics
Cancel a web (direct) purchase
- Contact Auslogics by email before the annual Renewal Date to request cancellation; Auslogics typically sends a renewal notice ~30 days before renewal.
- You may also use the cancellation link included in your original order confirmation email if present.
- Refer to Auslogics’ refund and cancellation instructions: Auslogics Refunds.
Cancel an App Store (iOS) or Google Play subscription
- For iOS/App Store subscriptions, cancel via your Apple ID subscription settings inside the App Store - Auslogics cannot cancel these for you.
- For Google Play subscriptions, cancel within your Google Play account under Subscriptions - Auslogics cannot process these cancellations.
- Check the subscription section of your device or the store’s support pages for step-by-step store-specific cancellation settings.
What happens when you cancel
Access and renewal
After cancellation your subscription will not renew at the next billing date and you will retain access for any period already paid for unless a refund is issued.
Make sure to cancel before the renewal notice or annual renewal date to avoid being charged for the next period.
Licensing and data
If a refund is issued by Auslogics for a direct purchase, the product license and subscription are disabled.
Cancellation does not automatically delete any local files or settings on your PC; uninstalling the software is separate from cancelling subscription billing.
Will I get a refund?
Auslogics direct-purchase refund policy
Auslogics issues refunds for purchases made through its own store within 30 days of the original purchase.
Refunds are processed back to the original payment method and typically take 5 - 7 business days depending on the payment provider.
Third-party purchases and exceptions
- Refunds for purchases made via the App Store or Google Play must be requested from Apple or Google respectively; Auslogics cannot grant these refunds.
- Auslogics does not state a 14‑day cooling-off right; their stated direct-purchase refund window is 30 days.
Auslogics plans and pricing
Pricing availability
No official South African Rand (ZAR) prices for Auslogics products were found in the available sources.
Official store prices are presented in US dollars on Auslogics’ site; contact Auslogics for local pricing or currency options.
How to get pricing
To get an exact price for your region, contact Auslogics support or check your preferred store (Auslogics site, App Store or Google Play) at time of purchase.
Payment currency and available plans may vary by region and store channel.
| Plan | Details | Price | Notes |
|---|---|---|---|
| Single PC / Home | Typical consumer license for one PC | Contact for pricing | Official site lists USD prices; no ZAR pricing found |
| Multi‑PC / Family | Licenses for multiple PCs | Contact for pricing | Pricing varies by term and number of devices |
| Business / Commercial | Commercial licensing options | Contact for pricing | Contact Auslogics for quotes |
Your consumer rights in South Africa
Cooling-off and refunds under ECTA
Under the Electronic Communications and Transactions Act (ECTA) consumers may cancel certain digital or service transactions within 7 days of conclusion or receipt.
ECTA entitles consumers to a full refund within 30 days in applicable cases. See details: ECTA Section 44.
Consumer Protection Act (CPA) and returns
- The CPA provides a 5 business‑day cooling-off period for direct-marketing transactions in certain circumstances.
- For defective goods, the CPA gives a right to return within 6 months for repair, replacement or refund where applicable.
- For more CPA guidance see: CPA guidance.
Customer experiences
Positive feedback
Users often praise Auslogics for efficiency and ease of use, citing tools like Registry Cleaner and BoostSpeed for perceived PC improvements.
Long‑time users report satisfaction with maintenance and speed benefits in many Trustpilot reviews.
Negative feedback
Some customers report difficulty cancelling subscriptions, especially when purchases involve App Store flows or unclear cancellation directions.
Other complaints include unwanted bundled components and concerns about undisclosed auto‑renewal terms; see reviews: Trustpilot and Sitejabber.
Documentation checklist
What to prepare before contacting support
- Order confirmation email or receipt showing purchase channel and date.
- Account email or the Apple/Google account used for the purchase.
- Subscription or license key if available.
Additional supporting items
- Screenshots of billing or renewal notices, if received.
- Device details (OS version, device type) if relevant to the request.
Common mistakes
Attempting to cancel in the wrong place
A common error is contacting Auslogics for App Store or Google Play subscriptions. These must be cancelled in the respective store accounts.
Attempting to use Auslogics’ web form for a store purchase can delay resolution.
Missing timing or documentation
Waiting until after the renewal date or lacking the order confirmation can complicate refund eligibility.
Keep renewal notices and order receipts to support a timely cancellation or refund request.
Comparative recap
Quick comparison overview
The table below compares cancellation routes, refund eligibility and next steps for each purchase channel.
Use it to confirm where you purchased and what action is required.
| Purchase channel | How to cancel | Refund eligibility | Action required |
|---|---|---|---|
| Auslogics web store | Contact Auslogics by email before renewal or use order confirmation link | Refund available within 30 days for direct purchases | Contact Auslogics; provide order confirmation |
| Apple App Store (iOS) | Cancel via Apple ID subscription settings in the App Store | Refunds handled by Apple per App Store policies | Request refund through Apple support |
| Google Play | Cancel in Google Play → Subscriptions | Refunds handled by Google Play policies | Request refund through Google Play support |
After cancelling
Follow-up actions
- Keep confirmation of cancellation or refund emails for your records.
- Uninstall the Auslogics software from your PC if you no longer need it; this does not automatically cancel billing.
Helpful links
Address
Corporate address
Auslogics Labs Pty Ltd, 495 Pacific Hwy, Sydney, New South Wales 1585, Australia.
Support note
For billing and cancellation of direct purchases, contact Auslogics support via the contact methods on their site and include your order details.