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Cancellation Autocrit: Easy Method
What is AutoCrit
Overview
AutoCrit is an online, subscription-based writing and editing tool that analyses manuscripts for pacing, repetition, dialogue, readability and other surface-level editing issues.
It is aimed at fiction and nonfiction writers who want automated reports and editing suggestions to speed up revisions.
Main features
Features commonly include Summary Reports, Editing Tools, Story Analyzer and community resources on paid plans.
A free tier with basic checks is available alongside Pro monthly, annual and occasional lifetime offers.
How to cancel AutoCrit
Cancel a direct (web) subscription
- Contact AutoCrit customer support via chat or email before your renewal date to cancel or pause your membership.
- Email the team from the account email you used to purchase; include your account name, purchase date and transaction ID where available.
- Auto-renewal continues unless AutoCrit support processes your cancellation prior to the renewal date, so contact them early.
Cancel App Store (iOS) or Google Play (Android) subscriptions
- App Store (iOS): Cancel via Apple’s subscription settings on your iPhone/iPad (Settings → Your Name → Subscriptions → AutoCrit → Cancel Subscription). Deleting the app does not stop billing.
- Google Play (Android): Cancel via the Play Store (Play Store → Menu/Profile → Payments & subscriptions → Subscriptions → AutoCrit → Cancel subscription). Access typically remains until the end of the billing period.
- If you subscribed through Apple or Google, request refunds through their systems if desired; AutoCrit cannot directly cancel those platform-managed subscriptions.
What happens when you cancel
Access and renewal
Cancelling stops future automatic renewals for that subscription. You normally retain access until the paid billing period ends.
For platform subscriptions (Apple/Google), cancellation must be done through the platform and follows their access rules.
Data and account status
Your account and uploaded manuscripts typically remain in your account after cancelling unless you request deletion from support.
To remove your account or data, contact customer support and specify that you want account deletion rather than just cancelling billing.
Will I get a refund?
Monthly subscriptions
Monthly subscription payments are non-refundable once processed. AutoCrit’s published policy states no refunds for monthly memberships.
6‑month, annual, lifetime and other purchases
- Refunds may be possible within 60 days of initial purchase and are prorated per AutoCrit policy: within 30 days one month’s usage (US$30) is deducted; days 31 - 60 two months’ usage (US$60) is deducted.
- No refunds after 60 days. Only one refund per user is normally allowed.
- Academy courses and Author Services are typically non-refundable except in extenuating circumstances.
AutoCrit plans and pricing
Price overview
AutoCrit lists plan prices in US Dollars on its site. Exact South African Rand (ZAR) charges will depend on payment provider conversion and any local taxes.
If you need an exact ZAR figure, view the purchase flow for the final converted charge before confirming payment.
Standard plans (USD) - summary table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Free Forever | Free (USD 0/month) | Monthly | Basic editing checks (adverbs, word choice, readability); unlimited words |
| Pro Monthly | USD 30.00/month | Monthly | Full feature set: Summary Report, Editing Tools, Story Analyzer, Inspiration Studio |
| Pro Annual | USD 15.00/month (billed annually ≈ USD 180/yr) | Annual | All Pro features with discounted annual billing (often presented as 6 months free) |
| Lifetime Membership | USD 399 - 499 one‑time (varies by offer) | One-time | Unlimited reports, all advanced features without future subscription fees |
Your consumer rights in South Africa
Cooling-off (14-day) right
Under South African consumer protection law, certain distance or electronic purchases carry a 14‑day cooling-off period during which consumers may cancel and obtain a full refund.
This right applies even if digital goods were delivered, subject to the Act’s specific exclusions and conditions.
How to use these rights with AutoCrit
- If you bought AutoCrit electronically while in South Africa, assert the 14‑day cooling‑off right when requesting a refund.
- Cite the Consumer Protection Act and provide proof of purchase; request a full refund if you are within the 14‑day statutory window.
- If AutoCrit’s published refund terms conflict with local law, South African consumers may rely on their statutory rights.
Customer experiences
Positive feedback
Some users praise AutoCrit for a clean, simple interface and effective surface-level editing tools.
Several users have reported helpful and responsive customer support when interacting with the team.
Negative feedback
Other users have criticised the service for being difficult to cancel in some cases, describing experiences that required contacting support.
There are also comments that AutoCrit excels at surface-level checks but cannot replace deep, human editorial understanding of story and nuance.
Documentation checklist
What to gather before contacting support
- Account email and user name used to purchase the subscription.
- Receipt or invoice showing purchase date, plan name and transaction ID.
- Platform used to buy (Direct/Web, Apple App Store, Google Play) and any relevant screenshots.
What to include in your cancellation/refund request
- Clear statement of what you want (cancel subscription, request refund, request account deletion).
- Reference to statutory rights if you are in South Africa and within the 14‑day cooling‑off period.
- Preferred refund method and contact details for follow-up.
Common mistakes
Deleting the app instead of cancelling
Many users assume removing the mobile app stops billing; it does not. You must cancel subscriptions via Apple or Google when appropriate.
Always verify cancellation in the App Store or Play Store subscription settings to prevent unexpected renewals.
Missing the renewal window or documentation
Waiting until after the renewal date can result in another charge; contact support ahead of renewals to pause or cancel.
Not keeping receipts or transaction IDs slows refund requests. Save purchase confirmations and bank statements for proof.
Comparative recap
Quick comparison (feature and refund view)
| Plan | Typical cost (USD) | Renewal | Refund window | Best for |
|---|---|---|---|---|
| Free Forever | 0 | None (free) | Not applicable | Casual users testing AutoCrit features |
| Pro Monthly | 30/month | Auto-renews monthly | No refunds after charge | Short-term or trialing heavy users |
| Pro Annual | ~180/year | Auto-renews annually | Prorated refund possible within 60 days (per AutoCrit policy) | Regular writers who want a discount |
| Lifetime | 399 - 499 one-time | No renewals | Prorated refund possible within 60 days (per AutoCrit policy) | Long-term heavy users seeking one-time payment |
After cancelling
Check access and billing
Confirm that auto-renewal is disabled and verify the end date of access to your paid features.
Monitor your bank or card statement for any unexpected charges after cancellation and report them promptly.
Contact and next steps
- Contact AutoCrit support in writing (use the account email and include receipt/transaction ID) to confirm cancellation or request refunds.
- If you are in South Africa and within 14 days of purchase, cite your statutory cooling-off rights and request a full refund where applicable.
- Keep copies of all communications until the matter is resolved.
Address
Support contact
For billing, cancellation or account deletion requests, contact AutoCrit customer support at: [email protected]
Use the email address associated with your AutoCrit account and include purchase details to speed up processing.
Notes
If you used Apple or Google to subscribe, you may need to contact Apple Support or Google Play support for platform-managed refunds and cancellations.
Keep records of all correspondence and transaction receipts as part of your documentation for any dispute or refund request.
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Written by Kyle Adams
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.
FAQ
To cancel your AutoCrit membership, contact customer support via chat or email before your renewal date. Make sure to email from the account you used to purchase, including your account name, purchase date, and transaction ID if available.
Yes, if you subscribed via the App Store (iOS) or Google Play (Android), you must cancel through their respective platforms. For iOS, go to Settings → Your Name → Subscriptions → AutoCrit → Cancel Subscription. For Android, visit the Play Store and follow the path Menu/Profile → Payments & subscriptions → Subscriptions → AutoCrit → Cancel subscription.
After canceling AutoCrit, you will retain access to your account and uploaded manuscripts until the end of the current billing period. Your data will remain unless you specifically request deletion from customer support.
Refunds for monthly subscriptions are not available once processed. However, for 6-month, annual, or lifetime purchases, you may be eligible for a prorated refund within 60 days of your initial purchase, depending on the time elapsed since your subscription began.
If you wish to cancel a lifetime membership, you can still contact AutoCrit customer support to discuss your options. Keep in mind that lifetime memberships typically do not have renewal fees, but if you seek to delete your account or data, you must specify that request.