Cancellation Autopod: Easy Method

What is Autopod

Overview

Autopod is a subscription-based SaaS platform for automated podcast production and management. It offers tools like multi-camera editing, social clip creation and jump-cut editing to speed up podcast workflows.

Who uses it

Creators and small teams use Autopod to automate editing and publishing tasks. Subscriptions are required for ongoing access to premium features and for removing usage limits.

How to cancel Autopod

Cancel on the web (dashboard)

• Log in at autopod.fm.
• Go to Account or Subscription/Billing Settings.
• Select "Cancel Subscription" and keep any confirmation message or screenshot.
• Access generally continues until the end of the current billing period.

Cancel via app stores

• If subscribed through Apple App Store: cancel via Apple ID subscriptions in iOS Settings, then contact Autopod support and request written confirmation.
• If subscribed through Google Play: cancel via Google Play Subscriptions and notify Autopod support to ensure their records are updated.
• Keep screenshots of the cancellation in the app store as proof.

What happens when you cancel

Access and renewal

After cancelling, access typically continues until the end of your current paid billing period. Automatic renewals should stop at the next renewal date.

Data and account status

Your account and uploaded projects may remain in your account after cancellation depending on Autopod's retention policy. Export any content you need before access ends.

Will I get a refund?

Official policy

Autopod states paid subscription fees are non-refundable except where required by law or at the company’s discretion on a case-by-case basis.

Exceptions and what to do

• Refunds may be granted if required by applicable law or if Autopod chooses to issue one.
• If you believe you are due a refund (for example, billing after cancellation), gather documentation and contact Autopod support to request resolution.

Autopod plans and pricing

Summary of common plans

Official pricing is listed in USD on Autopod’s pages. ZAR amounts below are approximate conversions and may differ at checkout.

Notes on estimates

ZAR estimates use an approximate exchange rate; final charges may include taxes or app-store conversion rates.

Your consumer rights in South Africa

Relevant law

South African consumer protection law, including the Consumer Protection Act, provides rights against unfair or misleading practices. These rights can apply to subscription billing and refunds.

How to enforce rights

• Keep documented evidence of cancellations and charges.
• Contact your payment provider (bank or card issuer) to dispute unauthorised charges.
• If unresolved, you may lodge a complaint with the National Consumer Commission.

Customer experiences

Positive feedback

Some users report Autopod’s editing features (automated multi-camera editing and clip creation) work well when billing and support behave as expected.

Negative feedback

• Several Trustpilot reviews report being charged after cancellation and receiving “no refunds available” responses.
• Users describe difficulty removing payment details, hidden cancellation mechanisms and slow or non-responsive customer support.

See user review summaries at Trustpilot for more perspectives: Autopod reviews on Trustpilot.

Documentation checklist

What to save

• Cancellation confirmation messages or screenshots from the dashboard or app store.
• Billing statements or bank/card records showing charges you did not expect.
• All communications with Autopod support (emails, chat transcripts).

How to use the documents

• Provide them when disputing charges with your bank or when filing a complaint with consumer authorities.
• Retain copies until any dispute is fully resolved.

Common mistakes

Assuming cancellation is automatic

Some users assume cancelling an app removes the subscription; in many cases you must cancel the subscription in the dashboard or app-store subscription pane.

Not keeping proof

Failing to save confirmation screenshots, timestamps or support replies weakens your position if billing continues after cancellation. Always document the cancellation step and confirmation.

Comparative recap

Quick comparison

The table below compares key practical points you should check before and after cancelling.

How to use this table

Use it to confirm you completed required steps and to decide next actions (support contact, bank dispute, regulator complaint).

After cancelling

Immediate steps

• Save confirmation of cancellation and any in-app or store screenshots.
• Monitor bank or card statements for at least one billing cycle to confirm no further charges.

Where to get help

• Cancellation instructions and a template appear in a cancellation guide: Cancellation guide (postclic).
• For community reviews and reports from other users see: Autopod on Trustpilot.

Address

Registered billing address

Polecam Limited, 12 Wolseley Road, Woburn Road Industrial Estate, Kempston, Bedfordshire, MK42 7TN, United Kingdom.

Notes on contacting

Use the contact channels you used to subscribe (dashboard, Apple ID, Google Play) and save all replies. If you cannot resolve billing issues, escalate to your payment provider or the National Consumer Commission.