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Recipient
Autopod
12 Wolseley Road, Woburn Road Industrial Estate
MK42 7TN Kempston , United Kingdom
REF/2025GRHS4
Cancellation Autopod: Easy Method
What is Autopod
Overview
Autopod is a subscription-based SaaS platform for automated podcast production and management. It offers tools like multi-camera editing, social clip creation and jump-cut editing to speed up podcast workflows.
Who uses it
Creators and small teams use Autopod to automate editing and publishing tasks. Subscriptions are required for ongoing access to premium features and for removing usage limits.
How to cancel Autopod
Cancel on the web (dashboard)
- Log in at autopod.fm.
- Go to Account or Subscription/Billing Settings.
- Select "Cancel Subscription" and keep any confirmation message or screenshot.
- Access generally continues until the end of the current billing period.
Cancel via app stores
- If subscribed through Apple App Store: cancel via Apple ID subscriptions in iOS Settings, then contact Autopod support and request written confirmation.
- If subscribed through Google Play: cancel via Google Play Subscriptions and notify Autopod support to ensure their records are updated.
- Keep screenshots of the cancellation in the app store as proof.
What happens when you cancel
Access and renewal
After cancelling, access typically continues until the end of your current paid billing period. Automatic renewals should stop at the next renewal date.
Data and account status
Your account and uploaded projects may remain in your account after cancellation depending on Autopod's retention policy. Export any content you need before access ends.
Will I get a refund?
Official policy
Autopod states paid subscription fees are non-refundable except where required by law or at the company’s discretion on a case-by-case basis.
Exceptions and what to do
- Refunds may be granted if required by applicable law or if Autopod chooses to issue one.
- If you believe you are due a refund (for example, billing after cancellation), gather documentation and contact Autopod support to request resolution.
Autopod plans and pricing
Summary of common plans
Official pricing is listed in USD on Autopod’s pages. ZAR amounts below are approximate conversions and may differ at checkout.
Notes on estimates
ZAR estimates use an approximate exchange rate; final charges may include taxes or app-store conversion rates.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Individual (Monthly) | R571.30 (approx.) | Monthly | AutoPod Multi-Camera Editor, Social Clip Creator, Jump Cut Editor, 30-day free trial |
| Individual (Annual) | R6,855.00 (approx.) | Annual | Same features as monthly, roughly one month free per year |
Your consumer rights in South Africa
Relevant law
South African consumer protection law, including the Consumer Protection Act, provides rights against unfair or misleading practices. These rights can apply to subscription billing and refunds.
How to enforce rights
- Keep documented evidence of cancellations and charges.
- Contact your payment provider (bank or card issuer) to dispute unauthorised charges.
- If unresolved, you may lodge a complaint with the National Consumer Commission.
Customer experiences
Positive feedback
Some users report Autopod’s editing features (automated multi-camera editing and clip creation) work well when billing and support behave as expected.
Negative feedback
- Several Trustpilot reviews report being charged after cancellation and receiving “no refunds available” responses.
- Users describe difficulty removing payment details, hidden cancellation mechanisms and slow or non-responsive customer support.
See user review summaries at Trustpilot for more perspectives: Autopod reviews on Trustpilot.
Documentation checklist
What to save
- Cancellation confirmation messages or screenshots from the dashboard or app store.
- Billing statements or bank/card records showing charges you did not expect.
- All communications with Autopod support (emails, chat transcripts).
How to use the documents
- Provide them when disputing charges with your bank or when filing a complaint with consumer authorities.
- Retain copies until any dispute is fully resolved.
Common mistakes
Assuming cancellation is automatic
Some users assume cancelling an app removes the subscription; in many cases you must cancel the subscription in the dashboard or app-store subscription pane.
Not keeping proof
Failing to save confirmation screenshots, timestamps or support replies weakens your position if billing continues after cancellation. Always document the cancellation step and confirmation.
Comparative recap
Quick comparison
The table below compares key practical points you should check before and after cancelling.
How to use this table
Use it to confirm you completed required steps and to decide next actions (support contact, bank dispute, regulator complaint).
| Aspect | Autopod | Action for customers |
|---|---|---|
| Cancellation method | Dashboard, Apple App Store, Google Play | Cancel in the correct place and keep screenshots |
| Refund policy | No refunds unless required by law or at company discretion | Gather evidence and request refund; dispute with bank if needed |
| Common complaints | Continued billing after cancellation, support delays | Document everything; escalate to payment provider or consumer authorities |
After cancelling
Immediate steps
- Save confirmation of cancellation and any in-app or store screenshots.
- Monitor bank or card statements for at least one billing cycle to confirm no further charges.
Where to get help
- Cancellation instructions and a template appear in a cancellation guide: Cancellation guide (postclic).
- For community reviews and reports from other users see: Autopod on Trustpilot.
Address
Registered billing address
Polecam Limited, 12 Wolseley Road, Woburn Road Industrial Estate, Kempston, Bedfordshire, MK42 7TN, United Kingdom.
Notes on contacting
Use the contact channels you used to subscribe (dashboard, Apple ID, Google Play) and save all replies. If you cannot resolve billing issues, escalate to your payment provider or the National Consumer Commission.
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Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Autopod subscription via the web dashboard, log in at autopod.fm, navigate to Account or Subscription/Billing Settings, select 'Cancel Subscription', and keep a confirmation screenshot as proof.
If you subscribed through the Apple App Store, cancel your subscription via Apple ID subscriptions in iOS Settings, then contact Autopod support to request written confirmation of your cancellation.
After cancelling your Autopod subscription, you typically retain access until the end of your current billing period, but you should export any necessary content before access ends as per Autopod's retention policy.
Autopod's official policy states that subscription fees are non-refundable unless required by law or at the company's discretion, so gather documentation and contact support if you believe you are eligible for a refund.
If you experience continued billing after cancelling your Autopod subscription, document all evidence of your cancellation and charges, then contact Autopod support or dispute the charges with your payment provider.