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Cancel AVAST
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Avast service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Avast: Easy Method
What is Avast
Overview
Avast is a security software suite that provides antivirus protection, web protection and privacy tools for personal devices. It is offered as free and paid subscription plans across desktop and mobile platforms.
Main features
Paid plans typically add advanced malware protection, VPN, cleanup tools and privacy components. Subscriptions are managed per device or across multiple devices depending on the plan.
How to cancel Avast
Cancel via App Store (iOS)
- Open the App Store on your iPhone or iPad.
- Tap your profile, go to Subscriptions, select the Avast subscription.
- Tap Cancel Subscription (or Cancel Free Trial) and confirm.
- Avast sends a confirmation email; access remains until the period expires.
- See the official steps: Avast mobile unsubscribe (iOS).
Cancel via Google Play (Android)
- Open Google Play Store and tap your profile.
- Choose Payments and subscriptions > Subscriptions, select Avast and Cancel subscription.
- Optionally decline pause, continue and confirm to finish the cancellation.
- Avast sends a confirmation email and your access continues until expiry.
- See the official steps: Avast mobile unsubscribe (Android).
Cancel via Avast Account (web)
- Sign in to your Avast Account on the web.
- Go to Manage subscriptions and choose Unsubscribe or Cancel renewal.
- Confirm and finish; the subscription status changes to "Expiring".
- Official instructions: Avast account unsubscribe.
What happens when you cancel
Access after cancellation
After cancelling a paid subscription you normally retain full access until the paid period ends. The product does not stop immediately unless otherwise stated.
Subscription status and renewal
When you cancel via your Avast Account the status typically changes to "Expiring" and automatic renewal is disabled. You will not be charged again after the current period ends.
Data and account
Your Avast account, settings and any registered devices remain unless you delete the account separately. Uninstalling the app does not automatically cancel subscriptions bought through stores.
Will I get a refund?
Refund policy (general)
Avast offers a 30‑day money‑back guarantee on qualifying direct purchases and Google Play consumer purchases in South Africa. This policy is separate from any store refund rules.
Exceptions and App Store purchases
Purchases made via Apple's App Store are subject to Apple's refund process; Avast's 30‑day guarantee does not apply to App Store purchases.
For official refund guidance see: Avast refund request (South Africa).
How to request a refund
- For eligible Avast and Google Play orders you can request a refund from your Avast Account using "Request a refund" on the order.
- Alternatively contact Avast Support via the refund guidance page linked above.
- Processing times: about 7 business days for card/PayPal; up to 14 days for some other methods.
Avast plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Avast Premium Security (1st year, up to 10 devices) | R529.00 | Annual | Full Premium Security; equivalent R44.08/month |
| Avast Premium Security (renewal price) | R889.00 | Annual | Full Premium Security (renewal standard price) |
| Avast Ultimate (1st year, up to 10 devices) | R599.00 | Annual | Premium Security + SecureLine VPN + Cleanup + AntiTrack; R49.92/month |
| Avast Ultimate (renewal price) | R1,149.00 | Annual | Full Ultimate suite (renewal standard price) |
| Avast Secure Browser PRO - monthly | R49.00 | Monthly | Secure Browser PRO subscription |
| Avast Secure Browser PRO - 1st year | R319.00 | Annual | R26.58/month equivalent |
| Avast Secure Browser PRO - 1st 2 years | R479.00 | Bi-annual | R19.96/month equivalent |
| Avast Performance product - 1 device (first year) | R199.00 | Annual | e.g., Cleanup Premium; R16.58/month |
Notes on pricing
These are first‑year promotional prices; renewal prices are higher as indicated (for example Premium Security renews at R889/year).
Third‑party sellers
Third‑party resellers may charge different prices (for example R799.99 for a 1‑year PC license). Always confirm the seller before purchase.
Your consumer rights in South Africa
30‑day guarantee
Avast provides a 30‑day money‑back guarantee on qualifying direct and Google Play purchases in South Africa. Eligibility details are on Avast's refund page.
See official guidance: Avast refund request (South Africa).
Statutory consumer rights
Avast's 30‑day policy is independent of any statutory consumer rights you may have under South African law. Statutory rights may also apply depending on the transaction.
App Store refunds and rights
If you bought via Apple's App Store you must use Apple's refund mechanism; Avast cannot process those refunds directly.
Customer experiences
Positive feedback
- Many users praise the free version for lightweight protection and ease of use.
- Reviews highlight that the free service runs quietly in the background and provides a sense of security.
- Example reference: GetApp South Africa: Avast Secure Browser reviews.
Negative feedback
- Complaints include difficulty contacting customer service and problems with subscription support.
- Users report persistent pop‑ups, difficulties cancelling via stores, and delayed or denied refunds in some cases.
- Example reference: Trustpilot reviews.
Documentation checklist
Essential purchase information
- Order number or transaction ID from Avast or app store.
- Account email used for the Avast account or store purchase.
- Date of purchase and paid period (first year, renewal date).
Supporting evidence
- Payment method details (card, PayPal) and a copy of the receipt or bank statement.
- Device type and screenshots of subscription status or store receipts.
- Any correspondence with support (emails, ticket numbers).
Common mistakes
Canceling from the wrong place
A common error is cancelling the app but not the subscription in the App Store, Google Play or Avast Account. Uninstalling an app does not stop store subscriptions.
Missing required details for refund
Requests without order IDs, payment evidence or exact purchase dates are often delayed or denied. Prepare complete documentation before contacting support.
Timing and automatic renewals
Waiting until after a renewal date can lead to another charge. Cancel well before the renewal date to avoid an unexpected payment.
Comparative recap
Quick comparison table
| Channel | How to cancel | Refund eligible? | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel via App Store Subscriptions | No (Apple handles refunds) | Yes - until period expires |
| Google Play (Android) | Cancel via Google Play Subscriptions | Yes - 30‑day policy may apply | Yes - until period expires |
| Avast Account (Web) | Sign in > Manage subscriptions > Unsubscribe | Yes - request via Avast Account for eligible orders | Yes - status becomes "Expiring" |
Key takeaways
Cancel in the same store or account where you purchased to stop renewals. Use Avast Account for direct purchases and Google Play refunds when eligible.
After cancelling
Immediate checks
- Confirm the cancellation email from Avast or your store and keep a copy for records.
- Verify your subscription status in the App Store, Google Play or Avast Account.
Optional next steps
- If you need a refund, follow the instructions on the Avast refund page: Request a refund (South Africa).
- If you want to keep protection, consider switching to the free Avast tier or another product before uninstalling.
Address
Registered office
Avast Software s.r.o., Pikrtova 1737/1a, 140 00 Prague 4, Nusle, Czech Republic.
Support and legal contact
For cancellation and refund support use the official support pages linked above. For account‑specific actions sign in to your Avast Account and follow the Manage subscriptions options.