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Cancel BLAZE AI
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Blaze Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Blaze Ai: Easy Method
What is Blaze Ai
Overview
Blaze Ai is a subscription-based SaaS platform that uses artificial intelligence to automate and optimise marketing tasks such as content generation, scheduling and campaign management.
The service targets creators, solo marketers and small teams who need time-saving automation and social media content tools.
Where it is used
Blaze Ai is available via web and mobile apps, with in-app purchases through App Store and Google Play where local pricing may apply for South Africa.
The company publishes terms and help articles that describe billing, refunds and support procedures referenced in this guide.
How to cancel Blaze Ai
Cancel via website (recommended)
- Log into your Blaze account on the website.
- Open the Workspace menu, go to "Your Billing", then "Manage Subscription".
- Select "Cancel Subscription". Cancellation typically takes effect at the end of your current billing period.
- Reference: Web cancellation steps.
Cancel via in-app support or email
- Open the in-app chat (Intercom) and request cancellation, or email the support address listed in your account.
- Provide your account email and subscription details to speed processing.
- Reference: Support and email cancellation.
Cancel App Store / Google Play purchases
- If you subscribed through Apple or Google, you must manage or cancel via the App Store / Google Play subscription settings.
- Refunds and cancellations for store purchases follow Apple and Google policies and must be requested through those platforms.
- See app-store guidance and contact support if you need help with a store receipt.
What happens when you cancel
Access and service end date
Cancellations via the web usually remain active until the end of the paid billing period, after which features tied to the subscription will stop.
Plan-specific limits and team access are typically removed once the subscription expires; keep local copies of any content you need.
Account data and backups
Your account data generally remains stored after cancellation according to Blaze’s data retention policies and terms.
If you want content removed or an export, request this from support before the subscription end or consult the terms for deletion procedures.
Will I get a refund?
Web purchases - general rule
Subscriptions purchased via the Blaze website are generally final and non-refundable under standard policy.
Exceptions may be granted at Blaze’s sole discretion for exceptional circumstances such as billing errors or technical issues.
Exceptions and in-app purchase refunds
- Blaze may consider refunds for billing errors, technical faults, or cancellations made within a short window (e.g., 15 days) - subject to their discretion.
- If you purchased in-app, contact Blaze within 14 days using the app or by emailing the support email associated with your account; refunds may be processed and typically take 5 - 10 business days.
- Reference refund guidance: Request a refund.
Blaze Ai plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Creator | R699.99 | Monthly | Individual creator tier |
| Creator | R5 999.99 | Annual | Individual creator tier |
| Pro | R999.99 | Monthly | Power user / solo marketers tier |
| Pro | R8 999.99 | Annual | Power user / solo marketers tier |
| Team | R1 499.99 | Monthly | Small team collaboration tier |
| Team | R14 999.99 | Annual | Small team collaboration tier |
Notes on pricing
Prices above are extracted from the Blaze AI iOS App Store listing for South Africa (2024/2025) and are shown in South African Rand.
Actual charges may vary by platform (web vs app store) because of local taxes or store fees.
Your consumer rights in South Africa
Statutory protections
South African consumers have rights under the Consumer Protection Act, 2008 which can affect cancellation and refund entitlements.
These rights may provide a cooling-off or other remedies that override platform refund policies in some cases.
Blaze terms for South African users
- Blaze’s terms (as published by NoteWave / Blaze AI Solutions) explicitly note South African consumer rights under local law.
- If you believe the Consumer Protection Act applies, mention it when you contact support and, if needed, seek local consumer advice.
- Reference terms: Blaze / NoteWave terms.
Customer experiences
Positive feedback
Many users praise Blaze for calendar planning, AI-generated captions and time-saving automation that simplify social posting workflows.
Aggregated ratings include high scores on review platforms reflecting user satisfaction with core features.
Negative feedback
Some reviewers report technical issues such as integration or posting failures and inconsistent support responses in dispute or refund cases.
Other comments note limitations in image generation, platform-specific posting rules, and branding consistency for some workflows.
- See user reviews: Capterra South Africa.
- See broad reviewer sentiment: Trustpilot.
Documentation checklist
What to prepare before contacting support
- Account email and username used for Blaze Ai.
- Order or invoice number, subscription start date and billing receipts.
- Screenshots of billing charges, subscription page and any error messages.
Supporting receipts for app store purchases
- If subscribed via Apple or Google, include the App Store / Google Play receipt ID and the payment confirmation email.
- Provide the exact date of purchase and the device used to subscribe when requesting refunds.
Common mistakes
Attempting cancellation in the wrong place
Users sometimes try to cancel an App Store purchase from the Blaze web dashboard; store purchases must be cancelled through Apple or Google.
Always confirm where you purchased the subscription before following cancellation steps.
Not providing sufficient proof
Failing to include receipts, account email or screenshots delays support and refund decisions.
Keep clear records and include them when contacting in-app support or emailing the team.
Comparative recap
Cancellation methods comparison
| Method | Ease | Refund likelihood | Notes |
|---|---|---|---|
| Web (website) | High - self-serve in account billing | Low - generally non-refundable; exceptions possible | Effective at period end. See web steps. |
| In-app support / Email | Medium - requires a support request | Medium - Blaze may refund in special cases | Provide receipts and account details when contacting support. |
| App Store / Google Play | Medium - managed via store settings | Determined by Apple/Google - contact their support | Store refunds handled by the platform; Blaze can assist but platform policy applies. |
Key takeaways
- Cancel via the platform you used to subscribe to avoid delays.
- Collect receipts and provide clear evidence when requesting refunds.
- Consider South African consumer law if you need an escalated remedy.
After cancelling
Check access and backups
Confirm the service end date and export or back up any content you need before access ends.
Contact support if you do not see the expected end-of-period behaviour.
Further help and escalation
- Request a refund or more support via: Blaze refund help.
- Review terms and your South African rights here: Blaze / NoteWave terms.
Address
Primary legal mailing address
Use this address for formal notices, cancellations or legal correspondence as specified in Blaze’s notices:
2261 Market St #4354, San Francisco, CA 94114.
Support contact pointers
For routine cancellations and refunds use the in-app chat (Intercom) or email the support address listed in your account.
Include account email, receipts and clear details to speed resolution.