Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel BOOKMATE
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Bookmate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bookmate: Easy Method
What is Bookmate
Overview
Bookmate is a subscription service that provides access to a catalogue of ebooks and audiobooks, plus reading sync and social features.
It is available via iOS, Android (Google Play) and the web, and charges recurring subscription fees for access to content.
How users interact
Users sign up through the Bookmate app or the Bookmate website and manage subscriptions through the platform used to purchase the plan.
Billing and auto-renewal follow the channel of purchase (Apple App Store, Google Play, or Bookmate web).
How to cancel Bookmate
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name, then tap Subscriptions.
- Select Bookmate and tap Cancel Subscription to stop auto-renewal.
- See Bookmate's official help page for confirmation: How do I cancel the auto-renewal?
Cancel via Google Play (Android)
- Open the Bookmate app and go to profile or subscription settings, choose Manage Subscription, then Cancel.
- Or open the Google Play Store, tap your profile, go to Payments & subscriptions → Subscriptions, find Bookmate and Cancel.
- Follow on-screen prompts to confirm cancellation.
Cancel via Web (bookmate.com)
- Log in at bookmate.com and hover over your avatar.
- Choose Manage Subscription → Manage → Cancel auto-renewal → Select Unsubscribe.
- Subscription remains active until the end of the paid period; see Bookmate help for details: How do I cancel the auto-renewal?
What happens when you cancel
Access after cancellation
When you cancel, your subscription typically remains active until the end of the current paid billing period.
You retain access to the paid content until that date unless the platform you're billing through handles cancellations differently.
Auto-renewal and data
Auto-renewal is stopped at cancellation so you will not be charged on the next cycle.
Your Bookmate account and any saved data (bookmarks, reading history) generally remain available unless you delete your account separately.
Will I get a refund?
Bookmate policy
Bookmate's Terms of Service state they do not provide refunds for fees already paid for the service.
Refer to Bookmate's legal page for the published policy: Bookmate Terms of Service
Possible exceptions and practical notes
- Refunds are not guaranteed and are generally not offered according to Bookmate's policy.
- Platform providers (Apple or Google) may have their own refund procedures; check their support if you believe an erroneous charge occurred.
Bookmate plans and pricing
Pricing summary
The following prices are the South African ZAR amounts visible in the Apple App Store listing and Bookmate public materials.
Prices may change and promotions or alternative price points can apply; check your store or account for the precise charge.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Standard subscription | R99.99 | Monthly | Access to ebook and audiobook catalog (Standard tier) |
| Premium subscription | R159.99 | Monthly | Full access to ebook and audiobook catalog (Premium tier) |
| Bookmate Audio subscription | R229.99 | Monthly | Audiobooks access only |
Your consumer rights in South Africa
Cooling-off and distance transactions
South African consumer law (e.g., Consumer Protection Act) provides a 7-day cooling-off right for certain distance transactions.
This statutory right may apply in some cases, but digital subscription services can have specific exemptions or different treatment under the law.
How this relates to Bookmate
- Bookmate's published Terms of Service do not offer refunds after payment.
- If you believe statutory protections apply, you may need to assert your rights with Bookmate or through local consumer protection channels.
Customer experiences
Positive feedback
Some South African App Store reviewers rate the Bookmate app highly for catalogue size and features like sync and public-domain books.
For example, the App Store South Africa listing shows a positive average rating for the app.
Negative feedback
On Trustpilot (Bookmate.dk) many reviewers report difficulty cancelling and poor customer service, with complaints about unexpected charges and access issues.
See broader user reports here: Bookmate Trustpilot reviews
Documentation checklist
Before you cancel
- Record the date of your last payment and the next renewal date.
- Have the email account or Apple/Google account used to subscribe ready.
What to keep after cancelling
- Save confirmation screenshots or emails that show cancellation.
- Keep receipts or billing records in case you need to dispute a charge.
Common mistakes
Uninstalling the app instead of cancelling
Uninstalling the Bookmate app does not cancel your subscription; charges will continue until you cancel via the correct channel.
Always cancel in Apple Subscriptions, Google Play Subscriptions, or the Bookmate web account per your purchase method.
Assuming immediate loss of access or automatic refunds
Some users expect immediate refunds or that cancellation takes effect instantly; Bookmate typically keeps access until the paid period ends and does not promise refunds.
If you see unexpected charges after cancellation, keep records and contact the platform or Bookmate support promptly.
Comparative recap
Quick comparison
The table below compares the main cancellation routes, where to cancel and likely outcomes for South African users.
| Method | Where to cancel | Access after cancel | Refund likelihood |
|---|---|---|---|
| App Store (iOS) | iPhone/iPad Settings → Subscriptions | Access until end of paid period | Unlikely (Bookmate policy: no refunds) |
| Google Play (Android) | Bookmate app profile (Manage Subscription) or Google Play Subscriptions | Access until end of paid period | Unlikely (check Google Play for disputes) |
| Web (bookmate.com) | bookmate.com → Avatar → Manage Subscription → Unsubscribe | Access until end of paid period | Unlikely (Bookmate policy: no refunds) |
After cancelling
Confirm cancellation
Always get and keep a cancellation confirmation screenshot or email as proof you stopped auto-renewal.
Check your bank or card statement on the next billing date to ensure no further charges occurred.
Helpful links and next steps
- How to cancel Bookmate auto-renewal: Bookmate help article
- Bookmate legal and refund policy: Bookmate Terms of Service
- User reviews and reported issues: Trustpilot - Bookmate
Address
Head office
C 4D, Nutgrove Office Park, Rathfarnham, Dublin, D14 W6K3, Ireland.
Notes
This guide is based on Bookmate's published help and legal pages and public reviews; always check your account details and the platform used to purchase for the most accurate instructions.