Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel BRAINABLE
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Brainable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Brainable: Easy Method
What is Brainable
Overview
Brainable is a subscription-based platform offering cognitive training exercises and progress tracking. It aims to improve memory, attention and other cognitive skills through interactive programs.
Core features
Features typically include personalised training paths, performance analytics and web or app access. Subscription billing and renewal vary by purchase method (web, Apple App Store, Google Play).
How to cancel Brainable
Cancel on the web (help centre bot)
- Sign in to the Brainable Help Center using your account email when prompted.
- Enter the confirmation code sent to your email and follow the cancellation prompts in the Help Center bot.
- If the bot does not complete cancellation, email support@brainable.com and request confirmation of cancellation.
Cancel via iOS (App Store)
- Open Settings on your iPhone/iPad, tap your Apple ID, then Subscriptions.
- Find Brainable in your subscription list and tap Cancel Subscription.
- Apple controls billing and renewals for App Store purchases; use Apple’s interface for changes and refund requests.
Cancel via Android (Google Play)
- Open the Google Play app, tap Menu (☰) then Subscriptions.
- Select Brainable and tap Cancel subscription; follow the prompts to confirm.
- Google Play handles billing and renewals for purchases made through Google Play.
Alternative contact options
- If automated routes fail, send a clear cancellation request to support@brainable.com and retain timestamps and screenshots.
- Use the Help Center contact form if available and request written confirmation of cancellation and the effective date.
What happens when you cancel
Access after cancellation
Cancellation generally prevents future renewals but does not always remove immediate access. Entitlement to active content often continues until the paid period ends.
Billing and renewal
For web purchases Brainable processes renewals; for iOS and Android, Apple and Google control billing and future renewals. Cancel in the same system where you purchased.
Data and account retention
cancelling a subscription does not necessarily delete your account or personal data. Request account deletion explicitly if you wish your data removed.
Will I get a refund?
Web purchases
- According to available information, Brainable offers a 30-day money-back guarantee for web purchases if you contact support within 30 days of purchase.
- Request refunds by emailing support@brainable.com and keep proof of purchase and communication dates.
App Store and Google Play purchases
- Refund eligibility for iOS or Android purchases is subject to Apple’s or Google’s refund policies.
- To seek a refund for app-store purchases, follow Apple’s or Google Play’s refund processes rather than emailing Brainable support for billing reversals.
Exceptions and limitations
- No publicly available information mentions a 14-day statutory online cooling-off right in Brainable’s materials; the documented policy refers to a 30-day guarantee.
- If you believe terms are unfair or your case is exceptional, keep full documentation and consider consumer advice (see rights section).
Brainable plans and pricing
Pricing overview
No authoritative pricing in South African rand (ZAR) is publicly listed in the available sources.
How to get exact pricing
Contact Brainable support or check the platform’s checkout page while signed in to view current plan options and local currency pricing.
| Plan | 期間 | Price |
|---|---|---|
| Available subscription plans | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Key rights to consider
- South African consumers are protected by the Consumer Protection Act, which requires fair, transparent, and not misleading terms.
- There may be a statutory cooling-off or return right for certain purchases, but Brainable’s available policy specifically notes a 30-day guarantee which may be more generous than minimum local rights.
When to escalate
- If you suspect unfair contract terms, lack of transparency, or un-authorised charges, keep evidence and consider lodging a complaint with relevant consumer protection bodies or your bank.
- Document all contact attempts, dates and responses before escalating to a regulator or dispute process.
Customer experiences
Common negative reports
Public reviews on Sitejabber and Trustpilot show multiple complaints about unexpected charges, difficulty cancelling and slow or unhelpful support responses.
Some users report ongoing charges after attempted cancellations and limited human support, describing problems with transparency during sign-up.
Balance and context
Online reviews often reflect negative experiences more than positive ones; however, the volume of critical comments signals a need for caution and careful documentation.
Before subscribing, check confirmation emails and cancellation instructions for your purchase method (web, Apple, Google Play).
Documentation checklist
What to gather
- Order confirmation or receipt showing date, amount and subscription ID.
- Screenshots of account/subscription pages and any cancellation attempts.
- Copies of email exchanges with support and timestamps of support-bot interactions.
How to prepare a clear request
- State your account email, purchase date, transaction ID and the action you want (cancel and/or refund).
- Attach evidence and request written confirmation of cancellation and refund outcome.
Common mistakes
Relying on the wrong store
A common error is cancelling on the website while the subscription was billed via Apple or Google Play; refunds and renewals must be managed in the same ecosystem used to purchase.
Not saving confirmation
Failing to keep cancellation confirmation or screenshots makes proving your request harder if charges continue. Always save confirmation emails or bot transcripts.
Comparative recap
At-a-glance comparison
| Feature | 期間 | Web | iOS (App Store) | Android (Google Play) |
|---|---|---|---|---|
| Cancellation method | - | Help Center cancellation bot or email support@brainable.com | Apple ID > Subscriptions (cancel in Apple) | Google Play app > Subscriptions (cancel in Google Play) |
| Who handles billing | - | Brainable (web) | Apple | |
| Refund route | - | 30-day money-back guarantee via Brainable support (reportedly) | Refunds via Apple policy | Refunds via Google policy |
| Common issues | - | Reported delays in response and continued charges | Must use Apple’s interface; refunds may be declined by app store | Must use Google Play interface; refunds handled by Google |
After cancelling
Immediate next steps
- Save cancellation confirmation and any reference number or email reply from support.
- Monitor your payment method for any unexpected charges for one or two billing cycles.
If charges continue
- Contact support@brainable.com with documentation and request written confirmation that charges will stop.
- If charges persist, contact your bank or card issuer to dispute unauthorised or recurring charges.
Helpful links
- Step-by-step cancellation guide (external summary)
- Sitejabber reviews for Brainable
- Trustpilot reviews for Brainable
Address
Registered address
Postnet Suite 96, Private Bag X13, Elarduspark, Pretoria, Gauteng, 0047.
Contact details
For support and cancellation requests use the support email: support@brainable.com. Retain all correspondence for your records.