Cancellation Bubble: Easy Method

What is Bubble

Overview

Bubble is a no-code platform for building full web applications without writing code. It provides a visual editor, hosting, and subscription-based plans to scale apps from prototypes to production.

Who uses it

Developers, founders, product teams and non-technical creators use Bubble to design interfaces, workflows and databases and to launch web apps quickly.

How to cancel Bubble

Cancel via the Web (editor / app)

• Open your app in the Bubble editor or the Bubble app sidebar.
• In the editor go to the App Plan tab, or in the app use the sidebar option labeled "Cancel plan".
• Follow the prompts to confirm cancellation; monthly subscriptions end at the close of the current billing cycle.
• You can also initiate cancellation via the in-app support bot.

Cancel via mobile stores (iOS / Android)

• iOS subscriptions: cancel through your Apple ID / App Store subscription settings; Bubble cannot cancel or refund App Store subscriptions.
• Android subscriptions: cancel through Google Play subscription settings; Bubble has no control over Google Play cancellations or refunds.
• Check the store receipt and app-store subscription manager to confirm cancellation and future billing stops.

What happens when you cancel

Access and service

When you cancel a monthly plan, access continues until the end of the active billing period. Your app remains hosted and functional until that time unless you take further action.

Renewal and data

Annual plans must be cancelled at least 30 days before renewal; cancelling earlier does not remove the obligation to pay the remaining term on many contracts.

Your app data typically remains in your account after cancellation, but you should export backups before the plan ends to avoid accidental loss.

Will I get a refund?

Refund policy summary

Bubble's terms state that annual subscriptions are not relieved of payment obligations if cancelled early; you remain responsible for the full annual fee.

Exceptions and trial refunds

• Prepaid subscription refunds may be issued within 30 days only if Bubble is legally required to stop offering the platform.
• Free trials generally convert to paid automatically; user reports show refund requests after trial end are often declined.

Bubble plans and pricing

Pricing overview

Official Bubble pricing is listed in USD on Bubble's site. The ZAR values below are approximate conversions (1 USD ≈ 18 ZAR) and may change with exchange rates.

Available plans (approximate ZAR)

Your consumer rights in South Africa

Cooling-off period

South African consumers generally have a 14-day cooling-off right under the Consumer Protection Act for certain distance or subscription transactions.

Enforcement and digital services

• Applying the CPA to digital subscription platforms can be complex; enforcement may depend on whether the sale qualifies as a distance transaction.
• Document your cancellation and any communications if you plan to rely on consumer-protection rights.

Customer experiences

Positive feedback

Many users (notably on Capterra South Africa) report that once comfortable with the editor, Bubble is productive and powerful for launching apps without coding.

Common positives include strong documentation, a helpful community and good scores for features and value for money.

Negative feedback

Trustpilot reviewers often report billing problems: unexpected charges, difficulty cancelling, and denied refund requests even after trial or cancellation.

Several users describe being billed after deletion or long after attempting cancellation; these experiences suggest careful monitoring of billing after cancelling.

Documentation checklist

Before cancelling

• Export app data and any database backups you need.
• Download assets (images, files) and export workflows or schema documentation.
• Save invoices and billing dates for your records.

When cancelling

• Take screenshots of cancellation confirmations and billing pages.
• Note the cancellation effective date and the end of the billing cycle.
• Keep any support ticket numbers or chat transcripts.

Common mistakes

Assuming cancellation was completed

Users sometimes assume a cancelled plan stops billing immediately; monthly plans usually remain active until the billing period ends.

Always confirm you received a cancellation confirmation and check the next billing statement.

Relying on trial reminders

Free trials may convert to paid without a clear reminder email; do not rely solely on an email prompt to cancel.

Set a personal calendar reminder a day or two before the trial end to review and cancel if needed.

Comparative recap

Quick comparison

The table below compares cancellation and refund expectations across platforms so you can choose the best route for managing subscriptions.

Notes on comparison

Web cancellations are controlled by Bubble and follow the platform's terms. App-store cancellations are controlled by Apple or Google and follow their refund rules.

After cancelling

What to monitor

Check your bank or card statements for any unexpected charges after cancellation and keep the cancellation confirmation handy.

Next steps and support

• Export any remaining data and remove sensitive credentials from your app.
• If you experience billing issues, contact Bubble support in-app and retain all correspondence and receipts.

Address

Official contact address

BTSO (Pty) Ltd, trading as Bubble Tea Shop Online

17 - 19 Hammer Ave, Randburg Mikro Industrial Park, Unit D1, Strydompark, Randburg, Gauteng, 2169, South Africa

Notes on correspondence

Use this address for formal notices related to accounts or cancellations where a physical address is required.