Cancellation Bubble: Easy Method

What is Bubble

Overview

Bubble is a no-code platform that lets users build fully functional web applications without programming. It provides a visual editor, hosting, and subscription-based plans for different use cases.

Who uses it

Individuals and teams use Bubble for prototyping, internal tools, and customer-facing web apps. Plans vary by feature set and resource allocation to match different project needs.

How to cancel Bubble

Cancel if you subscribed on iOS (App Store)

• Open your Apple ID or App Store subscription settings and cancel the subscription there.
• Bubble cannot process cancellations or refunds for App Store subscriptions; Apple controls billing and refunds.

Cancel if you subscribed on Android (Google Play)

• Open Google Play > Subscriptions and cancel the Bubble subscription from your Google account.
• Bubble cannot cancel subscriptions made through Google Play; Google controls those subscriptions and refunds.

Cancel if you subscribed on the web (direct via Bubble)

• Open the Bubble app editor and go to Settings → My Plan → Cancel plan or switch to the Free plan.
• You can also use the support bot or the sidebar cancellation option to request cancellation.
• Cancellations made via the web are processed by Bubble and remain active until the end of the current billing cycle.

What happens when you cancel

Access and features

For web-managed plans, your paid plan remains active until the end of the current billing cycle. You retain the plan features until that date.

Renewal and billing

Cancellations stop future renewals after the current period ends for web subscriptions. For store-managed subscriptions (Apple/Google), future billing is controlled by the store.

Data and account status

After the paid period ends, your app reverts to the Free plan limits unless you resubscribe. You should export or back up data if you need it beyond typical retention.

Will I get a refund?

Bubble web refunds (general policy)

• Bubble does not offer automatic refunds; paid months are generally non-refundable when managed via the web.
• Refunds may be granted at Bubble’s sole discretion and are typically considered only under special circumstances.

Exceptions and special cases

• Refunds may be pro-rated if the service was unavailable or unusable and you have reasonably contacted support about the issue.
• Bubble’s decision on refunds is discretionary and not guaranteed.

Store-managed purchases

• Refunds for App Store or Google Play purchases must be requested directly from Apple or Google.
• Bubble cannot process refunds for subscriptions purchased through those stores.

Statutory refund rights

Bubble does not state an automatic 14-day statutory refund right in its policies. If you believe a legal right applies, see the consumer rights section below.

Bubble plans and pricing

Singapore iOS store examples

The following artist subscription prices are listed in the iOS App Store for Singapore and billed monthly per artist.

Pricing table

Your consumer rights in Singapore

Relevant law

Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) protects consumers against unfair practices and allows claims for services not supplied as agreed.

How it may apply to Bubble

• Bubble’s discretionary no-refund policy does not automatically override statutory protections under the CPFTA.
• If the service is faulty, unusable, or not supplied as agreed, you may be entitled to a refund or compensation under CPFTA.

Where to get help

If you face unclear billing, difficulty cancelling, or continued charges, contact the Consumers Association of Singapore (CASE) for advice or mediation.

Customer experiences

Positive feedback

• Users on Capterra Singapore praise Bubble’s visual editor, helpful community, and productivity for prototyping and internal apps.
• GetApp Singapore reviewers note strong satisfaction, fast builds, feature richness, and rapid iteration (high scores such as 4.6/5).

Negative feedback

• TrustPilot reviews report issues with unclear billing practices, difficulty cancelling, charges after cancellation, and slow customer service.
• Reddit threads describe users being charged after cancellation and encountering dismissive support responses.

Balanced takeaway

Many users find Bubble powerful and productive, but some report billing or support frustrations. Keep clear records when subscribing or cancelling.

For more context, see Bubble’s terms and independent guides linked below.

Documentation checklist

Essential items to collect

• Subscription receipts or invoices (email or store receipts).
• Account email and user ID used for the subscription.
• Billing dates and amounts charged (screenshots or bank statements).

Proof for disputes

• Cancellation confirmation screenshots or messages from the app/editor/store.
• Support ticket IDs and correspondence with Bubble or the store.
• Evidence of failed service or outages if requesting a pro‑rated refund.

Common mistakes

Example: cancelling in the wrong place

Users often try to cancel on Bubble’s website when the subscription is managed by Apple or Google. If bought through a store, you must cancel in the store account.

Example: removing payment method first

Removing a payment method before cancelling can cause recurring billing issues or make it harder to get proof of charges. Save receipts and cancel properly first.

Example: not saving confirmation

Failing to save cancellation confirmations or support ticket IDs makes disputing continued charges harder. Always capture and keep confirmation details.

Comparative recap

Summary table

After cancelling

Immediate steps

• Save cancellation confirmations and any support communication.
• Export or back up any important app data before limits change.

Where to find official info

• Bubble Terms of Service - official policy reference.
• Postclic guide to cancelling Bubble - independent cancellation walkthrough.
• iOS app listing (Singapore) - example App Store listing for related subscriptions.

Address

Physical address

60 Tannery Lane, Singapore 347803.

Contact tips

• Use your account email and include subscription details when writing to support or third-party mediators.
• Keep copies of all correspondence and receipts for dispute resolution or CASE assistance.