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Cal.Ai

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South Africa

Cancellation service #1 in South Africa

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Cal Ai Cancel Subscription | Postclic
Cal.Ai
160 W. Camino Real #594
33432 Boca Raton United States
support@cal.ai
Cancellation of Cal.Ai contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Cal.Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Cal.Ai
160 W. Camino Real #594
33432 Boca Raton , United States
support@cal.ai
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Cal.Ai: Easy Method

What is Cal.Ai

Overview

Cal.Ai is a subscription-based app that uses AI to assist with scheduling and calendar management features for users.

It offers in-app purchases and recurring plans listed in the South African App Store and via other platforms.

Primary functions

The app advertises automated meeting coordination, reminders and productivity enhancements using machine learning features.

Subscriptions unlock VIP features and extended access beyond the basic functionality.

How to cancel Cal.Ai

Cancel on iOS (App Store)

  • Open your App Store account settings on your iPhone or iPad.
  • Go to Subscriptions, find Cal.Ai, and choose Cancel Subscription.
  • Cancellation takes effect at the end of the current billing period; no automatic refund is issued unless required by law.

Cancel on Android (Google Play) and Web

  • On Google Play: Open Play Store > Menu > Subscriptions > select Cal.Ai > Cancel.
  • On the Web: Sign into your Cal.Ai account or the web interface and cancel through account/subscription settings.
  • All cancellations apply at the end of the current billing cycle; refunds are not offered except as legally required.

What happens when you cancel

Access after cancellation

After you cancel, you typically retain access until the end of the paid billing period for that subscription.

Features tied to VIP or paid tiers will stop functioning once the paid period expires.

Renewal and billing

Automatic renewals are stopped upon cancellation; you will not be billed for future cycles after the current period ends.

If you purchased via App Store or Google Play, those stores manage billing and will show the cancellation status in your account.

Will I get a refund?

General refund policy

Subscriptions on iOS, Google Play and Web are non-refundable except where required by law.

The app’s terms indicate that refunds are not offered as a standard practice.

Exceptions and how to pursue a refund

  • Legal requirements or platform policies (Apple/Google) may permit refunds in certain circumstances.
  • If you believe you were charged unfairly, contact the app store used for the purchase (App Store or Google Play) to request a refund.

Cal.Ai plans and pricing

Pricing summary

The following prices reflect listings in the South Africa App Store for Cal.ai (app version v1.13.1).

All prices are shown in South African Rand as listed by the developer.

Plan Price Period Features
One-Time Special Offer R399.99 One-time purchase Special one-time unlocked offer
Calories.ai Newcomer Exclusive R599.99 One-time purchase Exclusive newcomer offer
3-Month VIP Subscription R599.99 Every 3 months VIP access for 3 months
1-Month VIP Subscription R399.99 Monthly VIP access for 1 month
Monthly Subscription R399.99 Monthly Full access for 1 month
Yearly Subscription (lower tier) R599.99 Yearly Annual subscription, presumably basic tier
Yearly Subscription (higher tier) R1,499.99 Yearly Annual subscription, higher tier

Your consumer rights in South Africa

Legal protections

South African consumers are protected by the Consumer Protection Act (CPA), which requires fair terms and accurate descriptions of goods and services.

If a product or service is defective or misrepresented, the CPA provides remedies including repairs, refunds or replacements where appropriate.

Practical steps under the CPA

  • Document any misrepresentation, defects or failure to deliver promised features.
  • Raise a formal complaint with the app developer and the platform (App Store or Google Play).
  • If unresolved, lodge a complaint with the National Consumer Commission or pursue small claims/alternative dispute resolution.

Customer experiences

Common negative reports

Several users report that the app requests personal data and then requires payment immediately, causing frustration.

Some reviewers say cancelling the trial did not prevent a charge and that platform support considered those charges non-refundable.

Other user issues

Users have reported inaccurate calorie data, especially for South Asian dishes, and inconsistent food recognition accuracy.

Customer service complaints include slow or unhelpful responses and difficulty obtaining refunds or device transfers.

For sample user reports see Cal.Ai user comments.

Documentation checklist

What to keep

  • Order receipts and screenshots of the subscription confirmation.
  • Dates and times you subscribed and any cancellation attempts.
  • Copies of emails or messages and any correspondence with customer support.
  • Payment method records and transaction IDs from your bank or app store.

Why it matters

Clear records strengthen a refund or complaint case with the app store, developer, or consumer protection agencies.

Store-managed purchases (Apple/Google) often require the store’s transaction records to process disputes.

Common mistakes

Assuming cancellation equals refund

Many users assume cancelling a trial or subscription automatically triggers a refund; in most cases it only stops future renewals.

Always confirm refund policy separately and file a refund request with the platform if you believe charges were incorrect.

Not documenting attempts

Failing to keep screenshots of cancellation steps or support messages weakens any later dispute.

Record the exact time and method used to cancel and retain confirmation screens where possible.

Comparative recap

Quick comparison

The table below summarizes cancellation paths, refund likelihood, and typical access after cancellation for each purchase route.

Platform How to cancel Refund policy Access after cancel
iOS (App Store) App Store account settings > Subscriptions > Cancel Non-refundable except as required by law Access until end of current billing period
Android (Google Play) Google Play > Subscriptions > Cancel Non-refundable except as required by law Access until end of current billing cycle
Web Sign in to web account > Account/subscription settings > Cancel Non-refundable except as required by law Access until end of current billing period

After cancelling

What to check immediately

  • Confirm the cancellation status in the platform (App Store, Google Play, or web account).
  • Save any confirmation messages or screenshots showing the cancellation.

Where to get help

If you need more information or want to see user reports, consult user feedback pages such as the Cal.Ai listing and comments.

See user reports and reviews at Cal.Ai reviews and comments.

Address

Developer contact address

Cal AI, Inc., 160 W. Camino Real #594, Boca Raton, FL 33432, United States

Notes on contacting

Contact your app store for billing-related disputes (App Store or Google Play); the developer address above is for correspondence with the company.

For unresolved consumer issues in South Africa, consider the National Consumer Commission or small claims processes and keep documentation as noted above.

FAQ

To cancel your Cal.Ai subscription on iOS, go to your App Store account settings, select Subscriptions, find Cal.Ai, and choose Cancel Subscription. Remember to keep proof of your cancellation.

After canceling your Cal.Ai subscription, you will retain access until the end of the current billing period, but VIP features will stop functioning once that period expires. Ensure you keep proof of your cancellation.

Refunds for Cal.Ai subscriptions are generally non-refundable unless required by law. If you believe you are entitled to a refund, contact the app store where you made the purchase and keep proof of your cancellation.

To cancel your Cal.Ai subscription on Android, open the Google Play Store, go to Menu, select Subscriptions, choose Cal.Ai, and click Cancel. Make sure to keep proof of your cancellation.

Cal.Ai offers several subscription plans, including a Monthly Subscription for R399.99, a 1-Month VIP Subscription for R399.99, and a Yearly Subscription (higher tier) for R1,499.99. Check your contract for specific details.