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Cancel CENTRIQ
in 30 seconds only!
Cancellation service #1 in South Africa
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Centriq service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Centriq: Easy Method
What is Centriq
Overview
Centriq is a subscription-based software platform for home and property management that helps users store manuals, warranties and maintenance records in one place.
The service is positioned for users in the US/Canada market and focuses on organising appliance and property information for easy access.
Primary features
Centriq’s features include digital storage of manuals and warranties, searchable device records, and maintenance tracking.
It is intended to reduce time spent searching for appliance information and to centralise household documentation.
How to cancel Centriq
Primary cancellation steps (email)
- Prepare your account details: registered email, subscription receipt, and plan name.
- Send a cancellation request by email to the Centriq support address (include account email and a clear request to cancel).
- Suggested support emails to try: support@mycentriq.com and info@centriq.co.za; you can also use support@centriqhome.com if provided in help pages.
- Keep the sent email and any reply as proof of your cancellation request.
Other considerations
- If you purchased through an app store (Apple/Google), you may also need to cancel the subscription in the store; check your App Store or Google Play subscription settings.
- If you do not receive confirmation within a few days, follow up and request written confirmation of cancellation and billing stop.
What happens when you cancel
Access and renewal
Cancelling typically stops auto-renewal so you will not be billed for future periods after cancellation is confirmed.
Your access may continue until the end of the current paid period depending on the billing terms in your account.
Data retention and export
Before or immediately after cancelling, export and back up any important manuals, photos or records stored in your Centriq account.
Request information from support about data retention or deletion timelines if you need records removed or retained after cancellation.
Will I get a refund?
Standard refund guidance
Refunds depend on how you purchased the subscription and Centriq’s refund policies; Centriq’s official channels must confirm any refund eligibility.
If you purchased through Apple or Google Play, those stores often manage refunds under their own policies and procedures.
How to request a refund
- Include purchase receipt, purchase date, and reason when emailing support to request a refund.
- If a charge is unauthorised, contact your payment provider or bank in parallel and keep records of all correspondence.
Centriq plans and pricing
Pricing availability
Centriq’s public pricing for South African customers is not provided in ZAR and availability via South African app stores is limited.
For exact pricing and local payment options, contact Centriq directly via email or the official site.
Contact for current rates
Please contact Centriq to confirm plan details and current pricing for your region.
| Plan | Period | Price |
|---|---|---|
| Limited | Annual | Contact for pricing |
| Unlimited | Annual | Contact for pricing |
Your consumer rights in South Africa
Key consumer protections
South African consumers are protected by the Consumer Protection Act (CPA), which requires goods and services to be of good quality and as described.
If a service is misrepresented or you experience unfair billing, you can raise a dispute with the supplier and escalate to the National Consumer Commission if unresolved.
Practical steps and dispute options
- Keep receipts, email exchanges and screenshots documenting your subscription and cancellation requests.
- Contact your payment provider if unauthorised charges continue after cancellation.
- If needed, lodge a formal complaint with the National Consumer Commission and keep a copy of the complaint reference.
Customer experiences
Positive feedback
Users commonly appreciate Centriq’s ability to store and organise manuals and warranties, making household information easier to find.
Some reviewers highlight the convenience of centralised records and maintenance tracking features.
Common complaints
Reported concerns include availability in certain regions, pricing transparency, and response times for support in some cases.
For a range of user reviews, see third-party review summaries and user feedback online.
Read user reviews on JustUseApp
Documentation checklist
What to gather before contacting support
- Account email address used to register with Centriq.
- Proof of purchase: receipt, transaction ID or billing statement showing the charge.
- Subscription plan name and approximate start date.
- Screenshot of the account settings page (if available) showing subscription info.
What to include in your cancellation email
- Clear subject line (e.g., "Cancellation request - [your email]").
- Concise message with account email, plan, and request to cancel and stop renewal.
- Request for written confirmation and details on data export or deletion.
Common mistakes
Not cancelling the correct billing channel
Users often cancel within the Centriq app but forget to cancel the subscription through the App Store or Google Play if the store handled the payment.
Always confirm which entity billed you and cancel at that source as well.
Missing key information in requests
Another common error is sending a cancellation request without the registered account email or proof of purchase, which delays processing.
Include account details and receipts to speed up the response and obtain confirmation.
Comparative recap
Quick comparison overview
This table compares key points between Centriq and typical alternative home-management apps.
What to watch for when choosing
Consider regional availability, local currency pricing, support channels, and data export options before subscribing.
| Feature | Centriq | Typical other apps |
|---|---|---|
| Availability in South Africa | Not widely available via South African app stores; US/Canada focused | Many alternatives offer local app store availability |
| Pricing transparency | Contact for pricing and local options | Often listed in local currency (ZAR) in app stores |
| Cancellation method | Primary contact: email support (support@mycentriq.com / info@centriq.co.za) | Often cancellable via app store subscription management |
| Data export & storage | Designed to store manuals and warranties; export options should be confirmed with support | Varies by app - check export policies before subscribing |
After cancelling
Checklist immediately after cancellation
- Confirm you received written cancellation confirmation from Centriq support.
- Export and securely back up all manuals, warranties and photos stored in the account.
- Monitor bank statements for any unexpected charges for one to two billing cycles.
Helpful links
Refer to Centriq’s official site for product information and contact options.
Address
Official contact
Primary email contact for general queries: info@centriq.co.za.
Support email commonly used for cancellations and help: support@mycentriq.com (also try support@centriqhome.com if listed).
Physical mailing or office address
No specific South African physical address is provided here; check Centriq’s official website for any published contact address.