Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel CLEANMYMAC
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Cleanmymac service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cleanmymac: Easy Method
What is CleanMyMac
Overview
CleanMyMac is a Mac maintenance and optimization app from MacPaw that removes junk files, helps speed up macOS, and includes basic malware and privacy tools.
It is offered as subscription plans and one-time licences and integrates tools like cleanup, uninstallers and system monitoring.
Key features
- Junk cleanup, uninstall/update apps, duplicate finder and performance tools.
- Privacy protection, malware removal and Space Lens (depending on plan).
How to cancel CleanMyMac
Via MacPaw (web)
- Log into your MacPaw account.
- Select CleanMyMac in your purchases, click the arrow under the product logo and choose "Cancel Subscription".
- See MacPaw's steps: MacPaw - Cancel subscription.
Via App Store (Apple)
- Open the App Store, click your name or profile, go to Account Settings and then Manage Subscriptions.
- Find CleanMyMac and choose Cancel Subscription; access remains until the end of the paid period.
- MacPaw documents this App Store route: MacPaw - Cancel subscription.
Via Google Play
- CleanMyMac has no official Android version; if you subscribed to a look-alike, cancel via the Play Store subscription screen.
- Be cautious of unofficial apps; see guidance: Cancelling via Google Play (notes).
What happens when you cancel
Access and renewal
Cancelling stops automatic renewal but your subscription generally stays active until the end of the current billing period.
After the paid period ends you will lose access to subscription-only features unless you re-subscribe.
Data and settings
Your app settings and local scan results remain on your Mac, but license-based features will be disabled after expiry.
If you reinstall, you may need your original licence or subscription to restore premium access.
Will I get a refund?
MacPaw Store (web) refunds
- MacPaw offers a 30-day money-back guarantee for purchases made on its store if requested within 30 days and not excluded by policy.
- To request a refund, follow MacPaw's instructions: MacPaw - Request refund.
App Store and Google Play refunds
- Purchases made via Apple App Store are handled by Apple; CleanMyMac's guarantee does not override Apple’s process.
- Google Play refunds are handled by Google Play on a case-by-case basis; CleanMyMac’s guarantee does not apply to Play purchases.
- General guidance for platform-handled refunds: Platform refund notes.
CleanMyMac plans and pricing
Pricing summary
Below are representative prices from MacPaw and listings; local ZAR pricing for South Africa may differ and should be checked in your region.
Contact MacPaw or the App Store for exact local prices and taxes.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Basic (MacPaw Store) | US$3.35/month (USD) | 年間 | Smart Care, junk cleanup, performance speed-up, uninstall/update apps, remove duplicates, monitor Mac health |
| Plus (MacPaw Store) | US$5.45/month (USD) | 年間 | All Basic features, plus cloud storage declutter, Space Lens, hidden file finder, malware removal, privacy protection |
| Annual subscription (GetApp listing) | US$39.95/year | 年間 | Subscription plan starting price |
| One-time purchase | US$89.95 (1 Mac) / US$134.95 (2 Macs) / US$199.95 (5 Macs) | One-time | Perpetual use (excluding major version upgrades) |
Your consumer rights in South Africa
Cooling-off and the Consumer Protection Act
South African consumers are protected by the Consumer Protection Act (CPA), which supports cancellation and refund rights for certain purchases.
There is interpretation that online purchases may attract a 7- or 14-day cooling-off period; this may help with cancellations, but specifics can vary by case.
Platform purchases and local remedies
Purchases through Apple or Google are subject to those platforms' terms; use Apple’s or Google’s complaint and refund routes where applicable.
MacPaw’s 30-day guarantee applies to purchases made directly from MacPaw, but not to App Store or Google Play transactions.
Customer experiences
Positive feedback
- Users praise CleanMyMac for an intuitive interface and integrated maintenance tools; seen on review platforms such as GetApp and Capterra.
- Some reviewers note helpful and courteous customer support responses on Trustpilot.
Negative feedback
- Some users report refund delays or denials and dissatisfaction with subscription pricing and lifetime licence handling.
- There are also reports of uninstall difficulties and concerns about deep system access; read varied opinions before purchasing.
Representative review pages: GetApp - CleanMyMac, Capterra - CleanMyMac, Trustpilot - CleanMyMac.
Documentation checklist
For MacPaw (web) purchases
- Order number or MacPaw account email.
- Receipt or proof of payment and purchase date.
- Screenshot of subscription details or licence page.
For App Store / Google Play purchases
- Apple/Google transaction ID from your receipt or purchase history.
- Account email used for the App Store or Google Play.
- Any correspondence with support and screenshots of billing entries.
Common mistakes
Cancelling in the wrong place
Many users try to cancel in the app but purchased via the App Store or Google Play; the subscription remains active if not cancelled through the original seller.
Always cancel in the account or platform where you originally subscribed.
Assuming an automatic refund
Canceling does not automatically trigger a refund. Platform purchases require separate refund requests to Apple or Google where MacPaw’s guarantee does not apply.
For MacPaw store purchases you must request a refund within the stated 30-day window and meet policy conditions.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund guarantee | 期間 |
|---|---|---|---|
| MacPaw (web) | Cancel in your MacPaw account (product → arrow → Cancel Subscription) | 30-day money-back guarantee on eligible purchases | 年間 |
| Apple App Store | Cancel via App Store → Account → Manage Subscriptions | Refunds handled by Apple under Apple’s policies | 年間 |
| Google Play | Cancel via Google Play subscription screen (if the app is present) | Refunds handled by Google Play on a case-by-case basis | 年間 |
After cancelling
What to track
- Save confirmation of cancellation and any refund request IDs.
- Monitor your bank or card statement for any prorated or returned amounts.
Useful links
- How to cancel subscriptions (MacPaw): https://macpaw.com/support/cleanmymac/knowledgebase/cancel-subscription
- Request a refund (MacPaw store): https://macpaw.com/support/cleanmymac/knowledgebase/request-refund
- Notes on platform purchases and cancellations: Platform cancellation notes
Address
Corporate address
MacPaw, Inc., 601 Montgomery Street, Suite 1400, San Francisco, California 94111, United States.
Support contact
For account and refund requests use MacPaw’s support and refund pages linked above.
If you purchased via Apple or Google, contact the respective platform for transactional support and refunds.