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Clip Studio Paint

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South Africa

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Termination letter drafted by a specialized lawyer
Sender
Clip Studio Cancel Subscription | Postclic
Clip Studio Paint
Pacific Marks Shinjuku Parkside 2F, 4‑15‑7 Nishi‑Shinjuku
160‑0023 Shinjuku‑ku, Tokyo Japan
support@celsys.com
Cancellation of Clip Studio Paint contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Clip Studio Paint service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Clip Studio Paint
Pacific Marks Shinjuku Parkside 2F, 4‑15‑7 Nishi‑Shinjuku
160‑0023 Shinjuku‑ku, Tokyo , Japan
support@celsys.com
REF/2025GRHS4

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Cancellation Clip Studio Paint: Easy Method

What is Clip Studio Paint

Overview

Clip Studio Paint is a digital art application used for illustration, comics and animation. It is available as perpetual licenses for desktop and as subscription plans for mobile and desktop.

Main uses

Artists use Clip Studio Paint for drawing, inking, coloring and frame-by-frame animation. Licensing and delivery vary by purchase channel (Clip Studio Store, App Store, Google Play, Galaxy Store).

How to cancel Clip Studio Paint

Cancel via the App Store (iOS)

  • Open the iOS App Store, tap your profile, then Subscriptions and select Clip Studio Paint.
  • Choose Cancel Subscription; access continues until the end of the current billing period.
  • Official guidance for store-managed purchases: How to cancel (summary).

Cancel via Google Play or Galaxy Store

  • For Google Play: open Google Play > Menu > Subscriptions and cancel the Clip Studio subscription there.
  • For Samsung Galaxy Store: go to Samsung Galaxy Store subscriptions and cancel from your Samsung account.
  • Note: refunds for these vendor-managed purchases follow the store vendor policies; Clip Studio does not issue those refunds.

Cancel via Clip Studio Store (desktop/web)

  • Sign in at clip.studio, go to My Plans (or account/subscription area) and cancel the plan from there.
  • Cancellation stops future billing; the plan remains active until the next renewal date.
  • See official Clip Studio support for desktop/web plan policies: Clip Studio Store billing FAQ.

What happens when you cancel

Access and expiration

When you cancel a subscription via a store, access typically remains until the end of the paid billing period.

When you cancel via Clip Studio Store (web/desktop), the plan ends at the next renewal date and you keep access until then.

Data and cloud services

Your local files remain on your devices. Cloud backups and online assets may be affected depending on plan expiry or downgrade.

Export or back up important projects before the subscription expires to avoid disruption.

Will I get a refund?

General refund policy

Clip Studio generally does not provide refunds for monthly or annual plans bought through Clip Studio Store; cancellation stops future billing only.

One-time perpetual licenses are normally non-refundable and cannot be canceled or downgraded after purchase.

Store-specific refund rules

  • App Store / Google Play / Galaxy Store: refunds follow the respective store’s policy; Clip Studio does not issue refunds for those purchases.
  • Monthly plans via Galaxy Store: vendor policy typically does not offer refunds.

Exceptions and consumer rights

Some local consumer protections may apply (see the South Africa section), but digital software that has been delivered and accessed may not be refundable.

If you believe you have a valid refund claim under local law, document the issue and contact the vendor or relevant consumer authority.

Clip Studio Paint plans and pricing

Price list (South Africa)

The table below lists known South African prices for perpetual licenses and App Store monthly rates. Prices are retailer/store-sourced and may change.

Notes

  • Perpetual prices listed from South African retailer listings; mobile monthly prices are shown for the South African App Store.
  • No annual mobile pricing in ZAR was publicly listed in the verified sources.
Plan Price 期間 Features
Perpetual License PRO (version 4, Windows/macOS) R2 012 One-time purchase Full PRO features, perpetual license version 4
Perpetual License EX (version 3, Windows/macOS) R4 459 One-time purchase Full EX features, perpetual license version 3
Perpetual License EX (version 4, Windows/macOS) R7 238 One-time purchase Full EX features, perpetual license version 4
Monthly Plan (App Store, PRO Single‑Device on iPhone) R79.99 月額 PRO single‑device monthly plan on iPhone
Monthly Plan (App Store, PRO Dual‑Device on iPhone) R129.99 月額 PRO dual‑device monthly plan on iPhone
Monthly Plan (App Store, PRO Smartphone) R14.99 月額 PRO smartphone‑only monthly plan on iPhone
Monthly Plan (App Store, EX Smartphone) R49.99 月額 EX smartphone‑only monthly plan on iPhone
Monthly Plan (App Store, EX Single‑Device) R159.99 月額 EX single‑device monthly plan on iPhone
Monthly Plan (App Store, EX Dual‑Device) R219.99 月額 EX dual‑device monthly plan on iPhone

Your consumer rights in South Africa

Cooling-off and digital goods

South African consumer law includes cooling-off rules for certain distance transactions, but their application to immediately delivered digital content is limited.

If software is delivered and activated, the cooling-off right may not apply; this can affect refund eligibility for downloaded or activated apps.

Warranty and defects

The Consumer Protection Act provides implied warranties for quality and a 6‑month period for many goods and services.

If software is defective or materially misdescribed, remedies may include repair, replacement or refund under local consumer law.

Customer experiences

Positive feedback

Many users praise Clip Studio Paint for its extensive brushes, customization and cloud backup options.

Users report smooth, natural-feeling brushes and strong asset libraries once the interface is configured.

Negative feedback

Some users find the interface has a steep learning curve and that tutorials or onboarding can be confusing.

Other complaints include frustration about subscription changes, loss of one-time purchase options and billing or cancellation confusion.

See user reviews here: GetApp reviews and Capterra reviews.

Documentation checklist

What to gather before contacting support

  • Order receipt or proof of purchase (email or retailer account screenshot).
  • Subscription ID, App Store/Google Play/Samsung order number if applicable.
  • Your Clip Studio account email and any license keys for perpetual purchases.
  • Dates of purchase and the exact product name shown on the receipt.

Where to send documentation

  • If purchased via Clip Studio Store, sign in to your Clip Studio account to manage plans.
  • For store purchases, use the relevant store help centre (Apple/Google/Samsung) for refunds or billing disputes.
  • Reference the official help articles when contacting support: Clip Studio billing FAQ.

Common mistakes

Cancelling in the wrong place

A frequent error is trying to cancel a store-managed subscription (App Store/Google Play/Galaxy) through the Clip Studio website.

Always cancel via the store where the subscription was purchased to stop future renewals.

Assuming automatic refunds

Another common mistake is assuming Clip Studio issues refunds for store purchases; refunds for those purchases must be requested through the store vendor.

Keep records and request refunds promptly from the vendor if you believe one is due.

Comparative recap

Channel summary

The table below summarises where to cancel and the typical refund stance by channel.

Quick reference

Purchase channel Where to cancel Refund policy 期間
App Store (Apple subscriptions) iOS App Store > Subscriptions Refunds follow Apple policy; Clip Studio does not issue refunds for App Store purchases. 月額
Google Play Google Play Store > Subscriptions Refunds follow Google Play policy; Clip Studio does not issue refunds for Google Play purchases. 月額
Galaxy Store (Samsung) Samsung Galaxy Store > Subscriptions Vendor policy applies; typically no refunds from Clip Studio for Galaxy purchases. 月額
Clip Studio Store (desktop/web) clip.studio > My Plans / Account Cancellation stops future billing; generally non‑refundable for past periods. One-time purchase / 月額

After cancelling

What to do immediately

Export and back up any active projects and local resources before the subscription ends to prevent loss of cloud-only content.

Confirm cancellation in the store or Clip Studio account and save confirmation emails/screenshots.

Helpful links

Address

Corporate address for formal notices

Celsys, Inc., Pacific Marks Shinjuku Parkside 2F, 4‑15‑7 Nishi‑Shinjuku, Shinjuku‑ku, Tokyo 160‑0023, Japan.

Contact tips

For formal or legal correspondence include your account details, purchase proof and a clear statement of the requested action.

Use store support channels for subscription and refund requests when purchases were made through App Store, Google Play or Galaxy Store.

FAQ

To cancel your Clip Studio Paint subscription via the App Store, open the iOS App Store, tap your profile, select Subscriptions, and choose Clip Studio Paint. Then, select Cancel Subscription. Your access will continue until the end of the current billing period. Remember to keep proof of your cancellation.

Refunds for subscriptions purchased through Google Play follow Google's refund policy, and Clip Studio does not issue refunds for those purchases. If you believe you have a valid refund claim, document the issue and contact Google Play support.

To cancel your subscription from the Clip Studio Store, sign in at clip.studio, go to My Plans or the account/subscription area, and cancel your plan. This will stop future billing, but you will retain access until the next renewal date. Keep a record of your cancellation.

After cancellation, your local files will remain on your devices, but cloud backups and online assets may be affected depending on the plan's expiry. It's advisable to export or back up important projects before your subscription expires to avoid disruption.

Generally, Clip Studio does not provide refunds for monthly or annual plans purchased through the Clip Studio Store. However, some local consumer protections may apply. If you think you have a valid claim, check your local laws and contact the vendor or relevant consumer authority.