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Cancel COPYLEAKS
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Copyleaks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Copyleaks: Easy Method
What is Copyleaks
Overview
Copyleaks is a cloud-based plagiarism and AI-detection service that scans text and documents to identify copied or machine-generated content.
The platform is used by educators, publishers, and businesses for content verification across multiple languages and file types.
Core features
Copyleaks offers comparison against web sources, academic repositories, and internal databases, plus AI-writing detection tools.
It provides web account management, browser extensions and API access for integrators and developers.
How to cancel Copyleaks
Cancel web (Copyleaks website) subscriptions
- Sign in to your Copyleaks account and go to Account Settings to locate subscription or billing options.
- Follow on-screen controls to cancel the subscription; alternatively send written notice at least 14 days before the end of the subscription term to avoid auto-renewal.
- Reference Copyleaks Terms of Use when cancelling: Copyleaks Terms of Use.
Cancel purchases via App Store or Google Play
- If you subscribed through Apple App Store or Google Play, you must cancel through the respective platform subscription management interface.
- Apple directs users to manage or cancel subscriptions through its support process: Apple Support (ZA).
- No specific Copyleaks policy for store purchases is published; follow Apple or Google Play procedures for cancellations and refunds.
What happens when you cancel
Access and renewal
Once cancellation is processed, your subscription will not auto-renew at the next billing date if notice met the required timeframe.
You typically retain access until the end of the current paid period unless otherwise stated in your purchase terms.
Data and account status
Your account, uploaded files and reports may remain accessible per Copyleaks retention policies and your account settings.
Export or download any reports or content you need before access is removed or the account is closed.
Will I get a refund?
Web purchases (Copyleaks site)
- Refunds are available only when no pages have been scanned or credits used and must be requested within the first 10 days of the billing cycle.
- A full refund of the most recent subscription cycle may be permitted, excluding payment processing fees; if within 24 hours some processors may not deduct fees.
- Refer to the Copyleaks Terms of Use for full details: Copyleaks Terms of Use.
Platform purchases (App Store / Google Play)
- Purchases made through Apple or Google must be refunded through those platforms; Copyleaks cannot directly process those refunds.
- Follow platform refund processes and policies; Apple’s guidance for purchases is available here: Apple Support (ZA).
- An overview of platform-purchase limitations is discussed here: Platform purchase refunds (example).
Copyleaks plans and pricing
Pricing availability
Public pricing details are not listed in the sources available for this guide.
For exact plan names, limits and price points contact Copyleaks sales or check your account billing page.
Contact for pricing
| Plan | Period | Price |
|---|---|---|
| Individual / Business | Contact for pricing | Contact for pricing |
| Academic / Enterprise | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off rights
South African consumers generally have a statutory cooling-off right for certain electronic transactions, allowing cancellation within a short period after agreement conclusion.
If you exercise a valid cooling-off right you may be entitled to a full refund within statutory timeframes.
Digital product rules and remedies
The Consumer Protection Act distinguishes digital content: refunds may not apply once digital performance has begun or content accessed unless defective or misdescribed.
Consumers retain rights to clear disclosure, fair value and remedies when services fail to perform as promised.
Customer experiences
Positive feedback
- Capterra reviewers in South Africa rate Copyleaks positively for ease of use, fast processing, multilingual support and helpful browser extension: Copyleaks on Capterra.
- Users often praise accuracy for academic plagiarism checks and the AI-detection features in educational settings.
Negative feedback
- Trustpilot contains complaints about false positives and perceived inaccuracy in AI-detection, with some users reporting human-written text flagged as AI-generated: Copyleaks on Trustpilot.
- Some reviewers report difficulties with cancelling subscriptions and with billing disputes; these experiences suggest keeping clear records when you cancel.
Documentation checklist
What to include in a cancellation notice
- Your full name and the account email used with Copyleaks.
- Subscription plan name, subscription start and end dates, and a clear statement requesting cancellation.
- Request a confirmation of cancellation in writing and a final invoice if you expect a refund.
Supporting evidence to prepare
- Copies or screenshots of billing statements, invoices, and any on-site cancellation attempts.
- Records showing whether credits or scans were used (to support refund eligibility).
- Correspondence history with Copyleaks support or the payment platform (Apple/Google Play) where applicable.
Common mistakes
Missing the cancellation window
Many customers fail to cancel within the required timeframe (web subscriptions: written notice at least 14 days before renewal).
Missing the window can lead to an automatic renewal and another charge for the next cycle.
Using the wrong cancellation route
Attempting to cancel a platform-subscription (App Store/Google Play) via Copyleaks support can delay resolution.
Always cancel through the original purchase channel: the Copyleaks website for web orders or the store subscription interface for app-store purchases.
Comparative recap
At-a-glance comparison
| Item | Web subscription (Copyleaks) | App Store / Google Play |
|---|---|---|
| How to cancel | Account settings or written notice 14 days before renewal | Cancel through Apple or Google Play subscription management |
| Refunds | Possible if no scans/credits used and within 10 days; fees may apply | Refunds processed by the platform under their policies |
| Support path | Copyleaks support and Terms of Use | Platform support (Apple/Google) - Copyleaks cannot directly refund |
Key takeaways
Follow the correct cancellation path based on where you purchased the subscription to avoid delays or unexpected charges.
Keep documentation and act within the stated refund windows to preserve any refund eligibility.
After cancelling
Immediate steps
- Request written confirmation of cancellation and keep a copy for your records.
- Export any necessary reports or files from your account before access is restricted.
Where to get help and references
- Copyleaks Terms of Use: https://copyleaks.com/termsofuse
- Apple subscription support (South Africa): https://support.apple.com/en-za/118126
- Customer reviews and experience reports: Capterra and Trustpilot
- Notes on platform refunds and billing practices (example): Platform billing & refunds
Address
Main office
Copyleaks, 700 Canal St, Stamford, CT 06902, USA.
Support and correspondence
For written cancellation notices or formal correspondence, send mail to the main office address above and request written confirmation.
When purchased via App Store or Google Play, contact the platform support channels for billing and refund enquiries.