Cancellation Design Bundles: Easy Method

What is Design Bundles

Overview

Design Bundles is a subscription and marketplace service that provides graphics, templates, fonts and other digital design resources for personal and commercial use.

The service offers one-off purchases and membership plans that grant credits, discounts or unlimited downloads depending on the plan.

Where it operates from

Design Bundles is operated from the United Kingdom and publishes its terms and refund policies on its website.

Memberships and purchases are billed in USD on the official site; local currency pricing for South Africa is not shown on the site.

How to cancel Design Bundles

Cancel on the website (direct / web)

• Sign in to your account on the Design Bundles website.
• Use the "cancel my Account" feature in your Account settings to cancel membership.
• Cancellation becomes effective at the start of the next billing cycle unless otherwise stated in the terms.
• Reference: Design Bundles Terms & Conditions.

Cancel via app stores (Apple / Google)

• Apple (App Store): Cancel subscriptions through your Apple ID subscriptions in the iOS Settings or App Store app.
• Google Play: Cancel via Subscriptions in the Google Play Store app on Android.
• If you need a refund after an unwanted renewal, follow the app‑store refund process (Apple's "Report a Problem" or Google Play refund request).
• For guidance on refunds via app stores see: How to get a Design Bundles refund.

What happens when you cancel

Access and renewals

When you cancel a paid membership via the website, cancellation typically stops future renewals and remains effective from the next billing cycle.

You usually retain access to member benefits until the end of the paid period already charged.

Account data and downloads

Downloaded digital goods remain available in your account download history subject to site access and account status.

Design Bundles may retain your account data in accordance with its terms and privacy policy for record-keeping and dispute resolution.

Will I get a refund?

Web purchases and digital goods

Design Bundles offers a 30‑day money‑back guarantee for products that are incompatible, corrupt or missing on download.

The company will attempt to fix download or file issues within seven days; if unresolved they may issue a full refund.

Source: Design Bundles refund policy.

Changed your mind and cooling‑off

• If you have not downloaded files, some refunds for changed minds are available within 30 days - exceptions apply for special offers.
• As a consumer you generally have a 14‑day cooling‑off right from acceptance of the terms, but this right is lost once you download digital content.
• Source: Terms & Conditions and refund policy.

Design Bundles plans and pricing

Available monthly plans (site-listed)

The official site lists plans and USD prices; there is no official ZAR pricing on the site.

To convert to ZAR, apply the current USD - ZAR exchange rate through your bank or currency tool.

Basic plan details

Your consumer rights in South Africa

Cooling‑off and digital goods under local law

Under South African consumer protection law, digital goods that have been downloaded or accessed are generally non‑returnable and non‑refundable.

This means once you download files you commonly lose the right to cancel and receive a refund under local rules.

How Design Bundles' policies interact

Design Bundles additionally offers a 14‑day cooling‑off right in its terms for consumers who have not yet downloaded content, aligning partially with UK/EU approaches.

They also provide a 30‑day warranty for defective downloads and short refund windows for unused memberships; check the company's policies for details.

Customer experiences

Positive feedback

Many customers praise Design Bundles for fast, friendly and helpful customer support that often resolves issues quickly.

Reviewers frequently note quick problem resolution for payment, account and download issues.

Negative feedback

Some users report difficulty finding the cancellation flow, multiple confirmation prompts, or unexpected charges after cancellation attempts.

Other criticisms include concerns about AI‑generated designs being presented where original work was expected.

See customer reviews for more detail: Trustpilot reviews.

Documentation checklist

Required items for cancellation or refund requests

• Account email and username.
• Order number or transaction ID (from purchase confirmation or payment provider).
• Date and method of purchase (website, Apple App Store, Google Play).
• Proof of payment (card statement, PayPal receipt) if requesting a transaction refund.

Evidence for defective downloads

• Screenshots of errors or corrupt files.
• Download logs or timestamps showing attempts.
• Descriptions of software used to open files and exact error messages.

Common mistakes

Not checking download history before requesting a refund

Requesting a refund after downloading files will often disqualify you from cooling‑off rights, so verify whether you have downloaded content before claiming a refund.

Always check your account download history and local folders first.

Using the wrong cancellation channel

Cancelling a subscription in the website account is required for site memberships; cancelling through Apple or Google only affects bills charged via those stores.

If you subscribed through an app store, use the respective store subscription management to avoid future charges.

Comparative recap

Quick comparison of cancellation routes

The table below summarises key differences between cancellation routes and typical refund outcomes.

Important note

Refund eligibility depends on where you purchased and whether digital content was downloaded or benefits used.

After cancelling

What to expect next

After cancellation you will generally keep access until the paid period ends, and future payments should stop.

Monitor your card or PayPal statement to confirm no further renewals are charged.

Useful links and next steps

• Design Bundles Terms & Conditions: https://designbundles.net/termsandconditions
• Design Bundles refund policy: https://dev01.designbundles.net/refund-policy
• App store refund guidance: How to get a Design Bundles refund

Address

Registered office

Graphic House, 124 City Road, Stoke‑On‑Trent, ST4 2PH, United Kingdom.

For formal correspondence

Use the registered office address above for formal notices, refunds escalations or postal correspondence.