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Cancellation service #1 in Singapore
Design Bundles is an online marketplace that sells digital design resources such as graphics, fonts, templates and other creative assets.
Products are delivered as downloadable digital files and some users subscribe to membership plans for access to additional assets or discounts.
When you cancel a membership it normally remains active until the end of the current billing period.
You will typically retain access to any downloads you already made, but membership perks end when the subscription period expires.
Cancellation prevents future automatic renewals but does not usually issue an immediate pro‑rata refund unless stated in the terms.
Your account information and purchase history are normally retained according to the provider's data policy; export or save anything you may need before closing your account.
Design Bundles states a 30‑day money‑back guarantee for defective, incompatible, or corrupted files.
They may ask you to allow up to 7 days to remedy the problem; if unresolved, a full refund can be issued.
Always check Design Bundles' official site for the latest plan names, pricing and billing cycle information before subscribing.
No explicit Singapore Dollar (SGD) pricing for Design Bundles was found in the reviewed sources.
Some public listings show prices in other currencies (for example, USD $12/month or INR ₹799/month); verify current rates on the official site before purchase.
Singapore consumer protections differ from EU/UK rules; there is generally no automatic cooling‑off right for fully digital goods once delivery or download has started.
Always review the seller's terms and product descriptions before purchase, and keep records of transactions and communications.
If a purchase is faulty or not as described, first contact Design Bundles support with evidence and request a remedy or refund.
If unresolved, consider contacting your card issuer for a dispute or filing a complaint with local consumer bodies; keep all documentation handy.
Many reviewers praise fast, helpful customer support, good value, and a wide selection of resources.
Trustpilot shows generally strong ratings with comments about prompt resolution of account and download issues. See reviews at Trustpilot: Design Bundles on Trustpilot.
Some users report recurring issues where purchases don't appear, requiring repeated contact with support.
There are also reports about confusing cancellation UI and occasional unexpected charges after cancellation attempts.
Users sometimes try to cancel within the Design Bundles app store listing instead of managing the subscription through the App Store or Google Play console.
Always cancel in the platform that handles billing: Design Bundles account for direct web subscriptions, Apple for iOS, Google for Android.
Some assume cancellation triggers an immediate refund or immediate loss of access. Usually, cancellations stop future renewals but access continues until the period ends.
Also confirm whether downloads were completed; change‑of‑mind refunds can be denied if files were downloaded.
| Platform | Where to cancel | Who handles refunds | Typical refund conditions |
|---|---|---|---|
| Web (Direct) | Design Bundles account settings / "cancel my Account" feature | Design Bundles (site support) | 30‑day guarantee for defective files; change‑of‑mind only if undownloaded; store credit rules apply |
| iOS (App Store) | Apple - iOS Settings → Subscriptions | Apple / App Store | Refunds handled by Apple according to its policy |
| Android (Google Play) | Google Play app → Payments & subscriptions | Google Play | Refunds handled by Google according to its policy |
After you cancel, check for a confirmation email and monitor your card or bank statement to ensure no further charges occur.
If you see unexpected charges, contact the platform (Design Bundles, Apple, or Google) and your payment provider promptly.
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For account‑specific actions (cancellations, refunds), use the account settings or the store platform that processed your payment.
Keep all communication and proof of purchase when seeking remedies or escalation.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.