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Cancel DRAFTSIGHT
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I hereby notify you of my decision to terminate the contract relating to the Draftsight service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Draftsight: Easy Method
What is Draftsight
Overview
Draftsight is a CAD application offered in South Africa via an authorised reseller for creating, editing and sharing 2D and 3D drawings. It is sold as subscription term licences and several product tiers are available.
Common uses
Professionals use Draftsight as a lower‑cost alternative to other CAD packages for drafting, mechanical design and multi‑user deployments. Licensing and delivery are handled by the local reseller.
How to cancel Draftsight
Web purchases (SolidCAD reseller)
If you bought Draftsight through the SolidCAD South Africa web store you may cancel before the license is issued.
- Email info@draftsightsa.co.za within 24 hours after purchase for a full refund if the license has not been delivered.
- You may also cancel within seven (7) days after purchase provided the license has not been ordered or the key supplied; refunds in this case may be minus administrative costs.
- Refer to SolidCAD’s terms for exact conditions and timing: SolidCAD Terms & Conditions.
App Store / Google Play purchases
There is no Draftsight‑specific cancellation policy published for App Store or Google Play purchases in South Africa.
- If you subscribed via Apple or Google, manage and cancel subscriptions through Apple App Store or Google Play subscription settings. Those platforms’ rules apply.
- Because no official Draftsight guidance for app stores was located, check your platform account and receipts for platform refund options.
What happens when you cancel
Access and licence
When cancellation is accepted before licence delivery, the licence will not be issued and access to the software will not be activated.
If cancellation occurs after licence delivery, you may lose access immediately depending on licence activation and the reseller’s policy.
Renewals and data
Automatic renewals should be stopped through your account or reseller contact; if left active you may be billed again.
Back up any local drawings or settings before cancelling; reseller terms do not promise preservation of user files.
Will I get a refund?
Standard refund conditions
Refunds depend on purchase channel and timing. SolidCAD offers specific short windows for refunds when licences have not been delivered.
- Full refund if you cancel within 24 hours and the licence has not been delivered.
- Possible refund within seven (7) days if the licence has not been ordered or the key supplied; administrative costs may apply.
Exceptions and processing
If the wrong licence is delivered, SolidCAD will refund within 5 working days after verification, with payment by EFT.
If a product is not delivered within the agreed time or within 30 days, you may cancel with 7 days’ notice and receive a full refund within 30 days. See SolidCAD’s terms: Terms & Conditions.
- Refunds are processed by EFT; you must supply bank proof for payments to be made.
- Refund timelines may take up to 30 business days after approval.
Draftsight plans and pricing
Pricing table
| Plan | Price (incl. VAT) | Period | Features |
|---|---|---|---|
| DraftSight Professional - 1 Year Term License | R5 400.00 | Annual | Best-in-class 2D CAD software for accelerating design cycles |
| DraftSight Premium - 1 Year Term License | R10 700.00 | Annual | All Professional features plus 3D capabilities and parametric constraints |
| DraftSight Enterprise - 1 Year Term License | R7 100.00 | Annual | Network licensing and deployment for multiple users or sites |
| DraftSight Enterprise Plus - 1 Year Term License | R12 500.00 | Annual | Advanced deployment, collaboration, and customization tools |
| DraftSight Mechanical - 1 Year Term License | R17 100.00 | Annual | Specialised mechanical design tools and BOM creation |
Notes on pricing
Prices are shown in South African Rands (incl. VAT) for one‑year term licences and reflect the most recent data available from the South African offering.
For purchase or confirmation of current prices, contact the reseller or check official channels; terms are available here: SolidCAD Terms & Conditions.
Your consumer rights in South Africa
Delivery and cancellation rights
Under the reseller’s published terms and the Electronic Communications and Transactions framework, if the software licence is not delivered within 30 days you may cancel with 7 days’ notice and receive a full refund.
SolidCAD’s terms specify narrower cancellation windows for web purchases: 24 hours pre‑licence issuance and seven (7) days if a licence hasn’t been supplied.
Dispute resolution and escalation
Consumers may lodge complaints with relevant regulators and follow the reseller’s dispute processes as set out in the terms.
The reseller’s terms describe arbitration and venue details for disputes; see the official terms for the formal procedure: Terms & Conditions.
Customer experiences
Positive feedback
Many users praise Draftsight for affordability and an easy transition from other CAD systems, noting familiar commands and good value for money.
Reviews highlight that the software is feature‑rich relative to its price point; see community reviews for examples: Capterra DraftSight reviews.
Negative feedback
Common complaints include customer support and licensing problems such as serial numbers not accepted and activation difficulties.
Other issues reported are crashes, high memory usage and occasional printing or multi‑sheet difficulties; review threads document recurring activation and support frustrations.
Documentation checklist
What to prepare before contacting reseller
- Order confirmation or invoice showing purchase date and product purchased.
- Proof of payment (bank transaction or card statement) to verify refunds by EFT.
- Licence key or activation details if supplied, plus any error messages or screenshots.
Supporting materials
- All email correspondence with the reseller, including times and recipients.
- Device or installation details (OS version, build, and steps to reproduce activation issues).
- Bank details for refund (only supply when requested and via secure channel).
Common mistakes
Missing the cancellation window
Assuming a 14‑day cooling‑off period for software purchases can cause lost refund opportunities; SolidCAD specifies much shorter windows.
Act quickly - if you need a refund because the licence was not delivered, the 24‑hour and seven‑day windows are the critical periods.
Poor record keeping and wrong contact route
Failing to keep receipts, payment proof or order numbers makes refunds harder and slows processing.
Contacting app platforms instead of the reseller (or vice versa) can delay resolution; use the purchase channel you used to buy the licence.
Comparative recap
At-a-glance comparison
| Channel | Cancellation window | Refund policy | Typical issues |
|---|---|---|---|
| Web (SolidCAD reseller) | 24 hours before licence issued; or 7 days if licence not supplied | Full refund if within windows; wrong licence refunded within 5 working days; EFT payment up to 30 business days | Licencing/activation errors, support delays |
| App Store / Google Play | Subject to Apple/Google platform rules (no Draftsight‑specific policy found) | Platform refund rules apply; contact Apple or Google for subscription refunds | Platform‑managed subscriptions and refunds; limited reseller control |
Key takeaways
Cancellation and refund outcomes depend primarily on where you bought the licence and whether the licence key was delivered.
Keep evidence, act fast within the stated windows, and use the correct support channel for your purchase.
After cancelling
Confirm the refund and retain records
After cancellation, watch for the refund via EFT and keep bank confirmations and email receipts until the matter is fully closed.
If the refund is delayed, follow up with the reseller and provide any requested bank proof promptly.
Further steps and escalation
If you cannot resolve the issue with the reseller, consult the reseller’s terms for dispute steps and available escalation routes: SolidCAD Terms & Conditions.
For independent user feedback and community experiences consult reviews: Capterra DraftSight reviews.
Address
Registered address
Unit E1, Centurion Business Park, Corner Bosmansdam and Democracy Way, Milnerton, Cape Town.
Contact method
For cancellations or refund requests by email use info@draftsightsa.co.za and reference your order number and desired action.
Refer to the reseller’s official terms for full procedures and legal details: Terms & Conditions.