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Cancel ECOMHUNT
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ecomhunt service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ecomhunt: Easy Method
What is Ecomhunt
Overview
Ecomhunt is a SaaS product-research platform that curates trending “winning” products and provides data, analytics and marketing insights for e-commerce sellers.
The service offers tiered plans (free and paid) with tools such as live trending products, product trackers and educational content to help dropshippers and online retailers.
Purpose
Ecomhunt’s core purpose is to help merchants discover products and speed up store testing by supplying product ideas, creatives and supplier data.
It is used worldwide; this guide explains cancellation and refund options for users in South Africa.
How to cancel Ecomhunt
Cancel via the website (recommended)
- Log into your Ecomhunt account on the website.
- Open your account profile or subscription settings and look for a “Cancel” or “Manage subscription” option.
- If you cannot find the button, contact Ecomhunt support and request cancellation from your registered email.
- Keep a copy of confirmation (screenshot or email) showing the cancellation request and date.
Cancel via App Store or Google Play
- Ecomhunt’s documentation covers cancellations via its website only; app-store subscriptions follow Apple or Google Play policies.
- To stop an App Store or Google Play subscription, cancel the subscription through your Apple ID or Google Play account.
- For refunds on app-store purchases, follow Apple/Google refund procedures - contact them directly if Ecomhunt support cannot process the refund.
What happens when you cancel
Access after cancellation
When you cancel, your access to Ecomhunt continues until the end of the prepaid billing cycle you already paid for.
There are no additional cancellation fees or automatic penalties stated in Ecomhunt’s policy.
Account data and renewals
Ecomhunt’s public materials do not fully specify long-term data retention after cancellation, so export any data you need before access ends.
If your subscription was set to auto-renew, cancelling prevents future renewals but does not retroactively refund the current period.
Will I get a refund?
Standard refund policy
- Ecomhunt offers a 30-day money-back guarantee on a first purchase: contact support within 30 days for a full refund, “no questions asked.”
- After 30 days, refunds are at Ecomhunt’s discretion; renewals are typically not eligible for a full refund.
- Payments are non-refundable for partially used billing periods - no prorated credits for unused time.
Exceptions and how to appeal
If you believe you qualify for a refund outside the stated terms, collect documentation (receipts, communication, dates) and contact Ecomhunt support to appeal.
If Ecomhunt refuses and you used PayPal or a credit card, you may explore chargeback/dispute options with your payment provider as an additional remedy.
Ecomhunt plans and pricing
Pricing overview
Prices on Ecomhunt are listed in USD; the table below shows approximate South African Rand conversions provided in public data.
Annual plans are billed yearly (shown below as a monthly equivalent where supplied).
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Free | R0.00 | Monthly | Limited database; 10 live trending products; 3 product tracker sessions |
| Basic (Monthly) | R522.00 | Monthly | 2 years winning products database; 50 live trending products; 10 tracker sessions |
| Basic (Annual) | R414.00 (monthly equivalent) | Billed annually | Same features as Basic monthly - discounted annual billing |
| Pro (Monthly) | R882.00 | Monthly | Unlimited features; 1-on-1 consultant; 80 live trending products; 100 tracker sessions |
| Pro (Annual) | R702.00 (monthly equivalent) | Billed annually | Same as Pro monthly - discounted annual billing |
| Suite (Monthly) | R1,242.00 | Monthly | All Pro plus AliExpress analysis; content library; 120 live trending products; 500 tracker sessions |
| Suite (Annual) | R882.00 (monthly equivalent) | Billed annually | Same as Suite monthly - discounted annual billing |
Your consumer rights in South Africa
Key legal protections
South African consumer law (Consumer Protection Act) gives consumers rights to information, fair terms and certain cancellation rights for digital goods and services.
Ecomhunt’s published policies do not explicitly reference South African statutory “cooling-off” rights, so coverage is limited to the company’s stated guarantees.
Practical steps for South African users
- Rely on Ecomhunt’s 30-day money-back guarantee for first-time purchases and request refunds within 30 days.
- If Ecomhunt refuses a valid refund, consider a PayPal dispute or contact your credit-card issuer to request a chargeback.
- Keep all receipts, screenshots and written communications to support any dispute or complaint.
Customer experiences
Positive feedback
Some users praise Ecomhunt’s bootcamp plan, support and the availability of free courses and helpful tools for product discovery.
These positive comments highlight the educational resources and curated product lists that helped beginners test ideas faster.
Negative feedback
Multiple reviews report difficulty cancelling - requiring emails to support, absent in-app/account cancellation buttons and slow responses.
There are complaints about unexpected automatic renewals, challenges obtaining full refunds, rude customer service and occasional software glitches.
See user reviews: Trustpilot: Ecomhunt reviews.
Documentation checklist
What to prepare before contacting support
- Registered account email and username.
- Order or transaction ID, purchase date and plan name.
- Payment method used (PayPal, card) and last four digits if available.
Supporting evidence to include
- Screenshots of billing charges, subscription page and cancellation attempts.
- Copies of any communication with support and timestamps.
- If purchased via App Store/Google Play, include the app-store receipt.
Common mistakes
Waiting past the refund window
A frequent error is delaying a refund request beyond the 30-day money-back period and then being surprised that full refunds are denied.
Contact support as soon as you decide to cancel to preserve refund eligibility for first-time purchases.
Assuming prorated refunds or wrong cancellation path
Many users expect prorated refunds for unused time; Ecomhunt’s terms state no refunds or credits for partial periods once the billing period has started.
Another mistake is cancelling in the Ecomhunt website when the subscription was purchased via Apple/Google - you must cancel through the store used to buy the subscription.
Comparative recap
Quick side-by-side
| Platform | How to cancel | Refund availability | Notes |
|---|---|---|---|
| Web (Website) | Cancel via account profile or contact Ecomhunt support. | 30-day money-back on first purchase; no prorated refunds; renewals usually not eligible. | Access remains until end of prepaid cycle; keep confirmation evidence. |
| App Store / Google Play | Cancel through Apple ID or Google Play account (follow store processes). | Ecomhunt does not manage app-store refunds; follow Apple/Google refund rules. | Contact the app store for refunds and cancellations if purchase was made via the store. |
After cancelling
Next steps
Export any products, reports or trackers you want to keep before access ends at the close of your billing period.
Monitor your bank or PayPal for final charges and save cancellation confirmation for future disputes if needed.
Useful links
- Ecomhunt FAQ and support: https://ecomhunt.com/faq
- Community reviews and experiences: https://www.trustpilot.com/review/ecomhunt.com
Address
Published address
13 Clive Road, Belvedere, DA17 5BJ, United Kingdom (company registration noted as dissolved for a related UK entity).
Operational note
Primary operational or legal details in Ecomhunt’s public materials list locations outside South Africa; for official support use the Ecomhunt FAQ link above.
If you need escalation, prepare documentation outlined in the checklist before contacting your payment provider or consumer protection authorities.