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Cancel FACELAB
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Facelab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Facelab: Easy Method
What is Facelab
Overview
Facelab is a photo-editing app and subscription-based service that offers face retouching, filters and portrait enhancement tools. It is commonly distributed through mobile app stores and a developer web presence.
Main features
Typical features include selfie retouch, facial feature adjustments, filters and automated portrait fixes. Some tools are provided as one-time in-app purchases or as part of premium subscriptions.
How to cancel Facelab
Cancel on iPhone (App Store)
- Open Settings on your iPhone and tap your name, then Subscriptions.
- Find Facelab in the list and tap Cancel Subscription. Turn off automatic renewal at least 24 hours before the period ends.
- Access remains until the end of the current billing period; unused free-trial time is forfeited if you subscribe.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap your profile, then Payments & subscriptions → Subscriptions.
- Select Facelab and tap Cancel subscription. Cancel at least 24 hours before renewal to avoid charges.
- You keep access until the end of the paid period after cancelling.
Cancel via web or developer support
- Facelab does not show a clear self-service cancellation on its website; web purchases may need developer support to manage.
- Contact developer support if needed and include receipt, account email and subscription details. The developer support email used in some guidance is facelab@irontech.mobi.
- For step-by-step text guidance see the external cancellation guide: Postclic - How to cancel Facelab.
What happens when you cancel
Access after cancellation
When you cancel through the App Store or Google Play, you retain access to premium features until the current billing period ends.
No immediate access loss normally occurs, unless specified differently by the store at purchase.
Account and data
Canceling does not necessarily delete your account or saved projects. The developer's data-retention policy is not clearly published.
Export or back up any photos or projects you want to keep before further action.
Will I get a refund?
General refund rules
Completed or partially completed treatments and content are generally non-refundable according to available guidance.
Unused portions of a free trial are forfeited once you subscribe.
Store refunds and developer refunds
- For App Store purchases, request refunds through Apple; success depends on Apple’s criteria.
- For Google Play purchases, request refunds through Google Play’s refund system; eligibility varies.
- Developer refunds (direct web sales) are not clearly documented; contact support for exceptions and evidence.
Facelab plans and pricing
Pricing summary
Below are one-time in-app purchase prices and a lifetime offering as listed for South Africa in current data sources.
Notes on prices
Prices are shown in South African Rand and reflect the latest available listing. Store prices can change and may vary by device or region.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Selfie Beauty Tune & Retouch | R119.99 | One-time | Basic beauty retouch tools |
| Premium Selfie Retouch Editor | R69.99 | One-time | Retouching tools |
| Premium Portrait Tune & Fix | R699.99 | One-time | Full portrait tuning & fix tools |
| Premium Tools for Selfie Edits | R134.99 | One-time | Enhanced selfie editing toolkit |
| Premium Selfie Editor | R79.99 | One-time | All PRO selfie tools |
| Beauty Tools & Face Editing | R99.99 | One-time | Beauty toolset & face editing |
| Beaty Tools for Your Pictures | R34.99 | One-time | Simple beauty tools |
| Premium Selfie Photo Editor | R99.99 | One-time | Advanced photo editing |
| Premium Selfie Editor, Filters | R84.99 | One-time | Selfie editor with filters |
| Lifetime Premium | R1,499.99 | Lifetime | Full access to all selfie tools forever |
Your consumer rights in South Africa
Cooling-off and refunds
Facelab’s terms do not document a 14-day cooling-off period for digital subscriptions in the available guidance.
For in-app purchases via Apple or Google, refunds are governed by the respective store policies and their refund processes.
Escalation and enforcement
If you believe you have been charged unfairly, you can dispute the charge with your payment provider or request a refund via Apple/Google channels.
If necessary, escalate complaints to South African consumer-protection bodies with transaction evidence and correspondence.
Customer experiences
Positive reports
- Some users praise the app for simple, beginner-friendly photo-editing and fun filters.
- Many describe the interface as easy to use for quick touch-ups.
Negative reports
- There are numerous complaints about unexpected subscription charges and confusing trial conversions.
- Users also report crashes, missing features or tools not working as advertised, and difficulties cancelling.
- See aggregated reviews for details: Facelab reviews (Chrome-Stats).
Documentation checklist
Essential documents to collect
- Receipt or invoice from Apple/Google or in-app purchase confirmation.
- Subscription ID, purchase date, and the Apple/Google account email used.
- Screenshots showing active subscription, billing entries, and cancellation attempt evidence.
Supporting details for refunds or disputes
- Bank statement or card charge showing the transaction.
- Any correspondence with developer support or app-store refund replies.
- Short timeline of events: trial start, charge date, cancellation attempt date.
Common mistakes
Deleting the app instead of cancelling
Removing the Facelab app does not cancel the subscription. You must cancel via the App Store or Google Play subscriptions panel.
Always verify cancellation in the store account settings to avoid unexpected renewals.
Missing the 24-hour window and assuming automatic refund
Many users incorrectly assume they can cancel anytime and get a refund. Stores generally require cancellation at least 24 hours before renewal.
Assuming an immediate refund without contacting the store often leads to disappointment; follow the store refund process promptly.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund likelihood by platform to help choose the correct route for action.
How to use this table
Find the platform you used to subscribe and follow the recommended cancellation and refund path described.
| Platform | Cancellation method | Refund chance | 期間 |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID → Subscriptions | Refunds via Apple request; case-by-case | Subscription |
| Google Play (Android) | Cancel via Play Store → Payments & subscriptions | Refunds via Google Play request; case-by-case | Subscription |
| Web / Developer | Contact developer support; no public self-service documented | Possible but not guaranteed; depends on developer policies | Varies |
After cancelling
Verify and monitor
Confirm cancellation in the store and keep a screenshot or confirmation email for your records.
Monitor your bank or card statement for any unexpected future charges and dispute with your payment provider if necessary.
Helpful links and next steps
- Step-by-step cancellation guide: Postclic - How to cancel Facelab.
- Check community reviews for common problems: Facelab reviews (Chrome-Stats).
- If you require a refund, submit a request through Apple or Google Play first and keep all supporting documents.
Address
Registered address
No verified physical or postal address for Facelab was publicly available in the reviewed sources.
If you require a formal address for legal or consumer actions, request it from developer support in writing.
Contact and support
For account or billing issues, use the App Store / Google Play support channels first and include purchase evidence.
Developer contact used in some guidance: facelab@irontech.mobi. Keep copies of all correspondence for escalation if needed.