Cancellation Filmigo: Easy Method

What is Filmigo

Overview

Filmigo is a mobile video-editing app that provides themes, music, effects and basic editing tools to create and share short videos.

How it is offered

The app offers free features and paid VIP/pro subscriptions that unlock additional content and remove limits or watermarks.

How to cancel Filmigo

Cancel on iOS (App Store)

• Open Settings on your Apple device and tap your name, or open the App Store and tap your profile.
• Tap Subscriptions, select the Filmigo subscription, then tap "Cancel Subscription."
• If you do not see "Cancel," the subscription is already cancelled and will not renew.
• For help from Filmigo, see their unsubscribe article: How do I unsubscribe / cancel my subscription?

Cancel on Android (Google Play)

• Open the Google Play app and tap your Profile icon.
• Go to Payments & subscriptions → Subscriptions, select Filmigo, then tap "Cancel subscription" and follow the prompts.
• Keep your Google account receipt or transaction ID for reference when you cancel or request refunds.

Cancel for Web / In‑app direct purchases

• If you purchased directly through Filmigo's in‑app payment or website (not via Apple/Google), manage and cancel the subscription in the app account settings or on Filmigo’s website.
• Direct purchases are handled by Filmigo (VIDEOSHOW PTE. LTD.), so cancellation and any refund requests go through their support channels.
• Contact details for the app are listed in their app contact entry: Filmigo contact.

iTunes / App Store free trial note

• If you signed up for a free trial via iTunes/App Store, cancel via your iTunes/App Store subscription settings to avoid future charges.
• Cancellations should be made at least 24 hours before the trial ends to prevent automatic renewal and charge.

What happens when you cancel

Access to premium features

After cancellation you will usually retain access to VIP/pro features until the end of the current paid period.

No access is provided after the active billing period ends unless you resubscribe.

Renewal and billing

Cancelling stops automatic renewal; you are not billed again after the current subscription period expires.

If you cancel and still see charges, check which platform processed the payment (Apple/Google/direct) and keep receipts to dispute if needed.

Account data and projects

Your account, saved projects and app data normally remain available in the app unless you delete the account or the app removes unused drafts.

Keep local backups of important projects because some users report lost or damaged drafts after updates.

Will I get a refund?

Filmigo's stated refund position

Filmigo's Terms of Use do not explicitly promise refunds or a 14‑day right of withdrawal for subscriptions.

In practice, cancellations generally prevent future charges but do not automatically produce refunds for unused time.

Exceptions and platform rules

• If you purchased through Apple or Google, refunds are subject to Apple/Google refund processes and policies, not Filmigo's direct terms.
• If you purchased directly from Filmigo, South African consumer law (see below) may give you a right to a cooling‑off refund in some cases.

How to request a refund

• For App Store purchases: request a refund via your Apple account purchase history or Apple Support.
• For Google Play purchases: request a refund via Google Play Help or the purchase history in the Play Store app.
• For direct purchases: contact Filmigo support with your receipt, account email and request details (see contact link above).

Filmigo plans and pricing

Notes on accuracy

Local ZAR pricing for South Africa is not publicly listed by Filmigo. App store regional prices may vary and are set by Apple or Google.

The table below lists known published plans from other regional store listings as reference only.

Your consumer rights in South Africa

Cooling‑off period under the CPA

South Africa's Consumer Protection Act (CPA) provides a 7‑day cooling‑off period for consumer‑initiated transactions in many cases.

Within this period you may be entitled to cancel and obtain a full refund for goods or services purchased remotely, subject to the CPA rules.

Applicability to app store purchases

If the purchase was made through Apple or Google, the transaction is generally governed by those platforms' terms and refund processes.

CPA remedies can be limited where the platform intermediates the sale; you may need to follow Apple/Google dispute channels first.

Direct purchases from Filmigo

If you purchased directly from Filmigo (in‑app direct payment or website), the CPA's 7‑day cooling‑off right is more likely to apply.

Document your purchase and contact Filmigo support promptly if you wish to cancel and request a refund under the CPA.

Customer experiences

Positive feedback

• Many users find Filmigo fun and easy to use, praising the editing tools and intuitive interface.
• Long‑time users report a good variety of features and quick performance for basic editing tasks.

Negative feedback

• Several users report being charged despite cancelling during a free trial or being charged immediately instead of receiving a trial.
• There are complaints of app crashes, "damaged draft" errors and lost projects after updates.
• Some users report price changes, issues restoring VIP features, or missing fonts/music after updates.

Documentation checklist

What to prepare before contacting support

• Receipt or order confirmation showing the purchase date and amount.
• Platform used for the purchase (App Store, Google Play, or direct) and transaction ID if available.
• The email address or account ID used with Filmigo and the device model/OS version.
• Screenshots of subscription status in the app and any error messages or damaged drafts.

Where to submit documentation

• For account management or direct‑purchase queries, contact Filmigo via their app contact page: Filmigo contact.
• For subscription cancellation help and general guidance see Filmigo’s unsubscribe help article: How do I unsubscribe / cancel my subscription?

Common mistakes

Assuming cancellation equals refund

Many users assume cancelling immediately produces a refund; in most cases cancellation stops future renewals but does not refund already paid periods.

Always check platform refund policies and keep receipts before expecting reimbursement.

Cancelling in the wrong place

Cancelling inside the app when the subscription was processed by Apple/Google will not stop billing if you do not cancel through the platform's subscription settings.

Always cancel via the platform that processed the payment (App Store, Google Play, or Filmigo direct).

Comparative recap

At a glance

The table below summarises how cancellations and refunds are typically handled across purchase channels.

How to act

Use the table to decide where to cancel and where to request refunds based on your purchase method.

After cancelling

Check access and receipts

Confirm that your subscription status shows as cancelled in the platform used and save the cancellation confirmation or screenshots.

Keep receipts or transaction IDs in case you need to escalate or file a dispute.

Useful links

• Filmigo unsubscribe / cancellation help: filmicapps.zendesk.com
• Filmigo Terms of Use (for refund and service terms): Terms of Use
• Filmigo app contact page: Contact Filmigo

Address

Company address

VIDEOSHOW PTE. LTD. (Filmigo operator) - Principal place of business:

6 Raffles Quay, #14‑06, Singapore 048580

Support contacts

For subscription management and support use the Filmigo help and contact links above.

If you are in South Africa and believe your consumer rights under the CPA apply, keep records and consider contacting local consumer protection authorities for guidance.