Cancellation Filmigo: Easy Method

What is Filmigo

Overview

Filmigo is a mobile video editor and photo editor app that offers in-app subscriptions for VIP or Pro features. It is operated by Videoshow PTE. LTD., a Singapore-based company.

Key features

Filmigo provides templates, effects, music, and text tools designed for quick edits on phones and tablets.

Subscriptions unlock premium assets and remove in-app limitations such as watermarks or export restrictions.

How to cancel Filmigo

Cancel on App Store (iOS)

• Open Settings on your iPhone or iPad.
• Tap your Apple ID name, then tap Subscriptions.
• Select Filmigo and tap Cancel Subscription.
• Cancel at least 24 hours before the period ends to avoid renewal.

Cancel on Google Play (Android)

• Open the Google Play app and tap your profile icon.
• Go to Payments & subscriptions → Subscriptions.
• Select Filmigo, then tap Cancel Subscription and follow the prompts.
• Keep your Google account receipt or transaction ID for reference.

Cancel via Web or in-app direct purchase

• Manage or cancel subscriptions in the Filmigo app account settings or on Filmigo’s website when available.
• If you cannot cancel yourself, contact Filmigo support (Videoshow PTE. LTD.) for help.
• Note: direct purchases must be cancelled through Filmigo’s system, not through App Store/Play.

What happens when you cancel

Access after cancellation

Cancelling stops automatic renewal but does not immediately remove paid access in most cases.

You typically retain VIP or Pro access until the end of the paid billing period for that subscription.

Renewals and billing

After cancellation the subscription will not renew at the next cycle and no further charges should occur from that subscription.

For platform purchases, Apple or Google handles billing and receipts; keep those for reference.

Data and projects

Your projects, drafts, and local files remain on your device unless you delete them or the app removes them in an update.

Back up important drafts and exported videos before cancelling or updating the app.

Will I get a refund?

Purchases via App Store or Google Play

Refunds for purchases made through Apple or Google are subject to each platform’s refund process and decision.

Filmigo’s publicly available terms do not guarantee refunds or a statutory 14‑day cooling‑off period for these platform purchases.

Direct purchases from Filmigo (in-app or website)

• Filmigo’s public terms do not state an explicit 14‑day right of withdrawal or guaranteed refund for direct purchases.
• Refund requests for direct purchases are discretionary and must be made via Filmigo support.
• Keep receipts, transaction IDs, and screenshots to support any refund request.

Practical exceptions

If you were charged in error (for example, after cancelling a free trial) collect evidence and contact the relevant platform or Filmigo support promptly.

Platform disputes (Apple/Google) often resolve faster when started through their help/refund pages.

Filmigo plans and pricing

Pricing summary

The table below lists Filmigo pricing tiers observed on the App Store (Singapore). Prices and tiers may vary by promotion or region.

Notes about prices

Multiple tiers exist for similar periods, likely due to promotions or package differences.

App Store listings were the primary source for SGD pricing; Filmigo does not publish a consolidated official SGD price list.

Your consumer rights in Singapore

Statutory summary

Filmigo’s publicly available Terms of Use do not state a statutory 14‑day cooling‑off or guaranteed refund for digital services in Singapore.

Any refund or cancellation entitlement for direct purchases depends on Filmigo’s policies and Singapore law, but none are publicly guaranteed by Filmigo.

Platform protections

• Purchases via the App Store or Google Play are also subject to Apple’s or Google’s consumer and refund policies.
• For platform purchases, contact Apple Support or Google Play Help to request refunds or dispute charges.

Practical tips

Document charges, keep receipts, and raise disputes quickly through the channel used to make the purchase.

For direct disputes or formal requests you can contact Filmigo’s operator in Singapore (address below) as part of your evidence and complaint process.

Customer experiences

Positive feedback

Users commonly describe Filmigo as fun and easy to use with an intuitive interface and many editing tools.

Some reviewers note it is quick for editing videos and photos and offers useful templates and effects.

Negative feedback

• Reports of being charged despite cancelling during a free trial or being charged immediately instead of receiving a trial.
• Complaints include app crashes, lost or damaged drafts, missing fonts/music after updates, export failures, price changes, and slow or unhelpful customer support.
• Some review aggregations show a high proportion of negative user experiences and safety/legitimacy concerns.

Takeaway

Many users enjoy the app features, but issues with billing, updates, and support are recurring themes to watch for.

Always keep evidence of subscriptions, trial activation, cancellation steps, and receipts.

Documentation checklist

What to keep

• Subscription receipts or transaction IDs from Apple/Google or Filmigo.
• Screenshots of subscription status, cancellation confirmation, and trial offers.
• Exported video copies or backups of important drafts.

What to prepare before contacting support

• Date and time of purchase or renewal and method of payment.
• Device type (iOS/Android), app version, and a brief description of the issue.
• Any relevant screenshots and the subscription receipt or order number.

Common mistakes

Cancelling the wrong account

Users often cancel a subscription on a different Apple or Google account than the one used to purchase Filmigo.

Verify the account email and App Store / Google Play account before cancelling to avoid confusion.

Missing the cancellation window

Waiting until the day of renewal can result in being charged; some App Store rules recommend cancelling at least 24 hours before period end.

Free trial conversions can be missed if you do not cancel before the trial ends; always check the trial end date in your subscription details.

Assuming immediate removal of access

Cancelled subscriptions often remain active until the paid period expires; users sometimes mistakenly think access stops immediately.

Keep using the app until the billing period ends and confirm the subscription status in your account settings.

Comparative recap

Quick summary

The table below compares cancellation routes, refund routes and access after cancelling for App Store, Google Play and direct Filmigo purchases.

Recommendation

For platform purchases use Apple/Google refund processes first. For direct purchases contact Filmigo support and keep documentation.

After cancelling

Follow-up actions

• Verify subscription status in your Apple/Google account or Filmigo account settings.
• Save a copy of any confirmation screen or email that shows cancellation.
• Back up important projects and exported files before the subscription expiry.

Helpful links

Filmigo App Store listing (Singapore): Filmigo on the App Store (SG)

Paywall and pricing reference: Filmigo paywall library (pricing reference)

Address

Company address

Videoshow PTE. LTD.

6 Raffles Quay, #14-06, Singapore 048580

How to contact

Use the Filmigo app account settings or in-app support to submit cancellation or refund requests.

For formal correspondence, you may use the company address above. Keep documentation of any communications for disputes.