Cancellation Finviz: Easy Method

What is Finviz

Overview

Finviz is an online stock market analysis platform that provides a visual stock screener, charts, fundamental data, and market maps for traders and investors.

The service offers both a free tier and a paid Elite subscription with real-time quotes, advanced screening, export features, and an ad-free experience.

How the service is delivered

Finviz is delivered via its web interface; official subscription information is published in USD on the Finviz subscription page.

Finviz does not publish localized South African pricing in ZAR; the USD amount is converted at the purchaser's bank or card rate.

How to cancel Finviz

Cancel via the web (recommended)

• Go to the Finviz subscription page: Finviz subscription page.
• Sign in to the account you subscribed with and follow the cancellation option on the Pricing/Subscription area.
• Cancel anytime to stop the next auto-renewal; Elite access continues until the end of the current prepaid period.

Trial, mobile stores and other channels

• The free 7-day trial requires no cancellation and will expire automatically without charge.
• Finviz documentation refers to web cancellation only; there are no published instructions for cancelling via the App Store or Google Play.
• If you subscribed via a mobile storefront but cannot cancel in the Finviz web interface, check that store’s subscription management - Finviz does not provide documented App Store/Google Play cancellation steps.

What happens when you cancel

Access after cancelling

When you cancel an Elite subscription on the web, your account retains Elite access until the end of the current prepaid billing period.

No immediate loss of paid features occurs upon cancellation; features continue until the paid period expires.

Auto-renewal and future billing

Cancellation stops the next automatic renewal. After the current period ends, the account reverts to the free tier unless re-subscribed.

Keep records (confirmation or screenshots) showing the cancellation date and status for future reference if billing disputes arise.

Will I get a refund?

Finviz refund policy (verified)

Finviz offers refunds if you are not satisfied, but only within the initial 30-day period following a paid subscription.

Refund requests must be made in writing via the site’s contact mechanism or the published contact address.

Exceptions and limitations

• Payments made after the initial 30 days are generally non-refundable.
• If you used the free 7-day trial and did not enter a paid billing cycle, no charge is made and no refund is needed.
• For a refund request or questions, consult the Finviz subscription page and follow the contact instructions: Finviz subscription page.

Finviz plans and pricing

Official pricing (USD)

Finviz lists official pricing in USD only; ZAR equivalents depend on the prevailing exchange rate and your card provider.

All plan details below come from the Finviz subscription information.

Notes on local pricing

Finviz does not publish ZAR pricing for South Africa. Expect your card or bank to convert USD amounts to ZAR at the transaction rate.

Check your bank’s foreign transaction and currency conversion fees before purchasing.

Your consumer rights in South Africa

Cooling-off and cancellation rights

South African consumer law often provides a cooling-off right for remote or electronic transactions, commonly described as a 5 business-day right to cancel in certain circumstances.

Eligibility depends on whether an international supplier is considered to be operating in South Africa and on the transaction type.

What to do if you need help

• Keep purchase receipts, screenshots, and correspondence as evidence for any dispute.
• Consider contacting South African consumer protection authorities or seeking legal advice for complex cases or disputed refunds.

Customer experiences

Positive feedback

Many users praise the Finviz stock screener, breadth of market data, and the perceived value of the Elite features for traders and novices.

Some reviewers note responsive support and the depth of information available on the platform.

Common complaints

Reported negatives include billing issues, delayed support responses, unwanted upsell prompts, confusing UI elements, and complaints about refunds outside the 30-day window.

Trustpilot contains mixed reviews reflecting both value and occasional billing/support problems: Finviz on Trustpilot.

Documentation checklist

Before contacting Finviz or your bank

• Account email and username used to subscribe.
• Subscription confirmation or receipt showing date and amount.
• Screenshots of subscription status and any cancellation confirmation.
• Evidence of attempted contact (timestamps, sent emails, copies of contact form entries).

For refund or dispute escalation

• Bank or card transaction reference and statement lines for the charge(s).
• Clear summary of the requested resolution (refund, cancellation confirmation, correction of billing).
• Keep copies of all replies from Finviz and any reference numbers provided.

Common mistakes

Assuming the trial needs cancellation

Many users try to cancel a free 7-day trial when it is unnecessary; the trial expires automatically without charge unless upgraded to a paid plan.

Confirm whether you are still within the trial period before submitting cancellation or refund requests.

Expecting refunds after the 30-day window

Users sometimes expect refunds well after the initial 30-day refund window; Finviz policy restricts refunds to the first 30 days for paid subscriptions.

If billed after cancelling, collect evidence of cancellation and contact Finviz promptly; if unresolved, contact your card issuer or bank for a possible dispute.

Comparative recap

Quick comparison

How to choose

Choose Monthly for short-term or flexible use; choose Annual for lower average monthly cost.

Evaluate whether real-time quotes and export features justify the Elite price for your trading needs.

After cancelling

Confirm cancellation and monitor billing

• Keep screenshots of cancellation confirmation and monitor your card for any unexpected charges.
• If you see unexpected charges, contact Finviz via the subscription/contact page and your card issuer if needed: Finviz subscription page.

Further reading and reviews

For community feedback and reviews, consult Trustpilot for user experiences: Finviz on Trustpilot.

Keep copies of all communications and transaction evidence for at least 90 days after cancellation.

Address

Finviz legal address (pipeline data)

FINVIZ s. r. o.

Hrusovska 29, Bratislava, 821 07, Slovakia

Contact pointers

For refunds or subscription questions, follow the contact instructions on the official subscription page: Finviz subscription page.

When requesting a refund in writing, include your account email, transaction details, and the date of purchase; retain copies of all correspondence.