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Cancel FISHBRAIN
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I hereby notify you of my decision to terminate the contract relating to the Fishbrain service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fishbrain: Easy Method
What is Fishbrain
Overview
Fishbrain is a subscription-based app and website for anglers that offers catch logging, mapping, community features and premium analytics.
Who uses it
The service is used by recreational and sport anglers to share catches, find spots and access weather and bite forecasts through free and paid plans.
How to cancel Fishbrain
Cancel via the Web (Fishbrain.com)
- Log in at fishbrain.com.
- Open the main menu and select "Fishbrain Pro".
- Scroll to "Manage Subscription" and enter your email when prompted.
- Receive a 6‑digit verification code by email and enter it.
- Use the on-screen option to cancel the subscription.
Cancel on Android (Google Play)
- Go to play.google.com/store/account/subscriptions in your browser or open the Google Play app.
- Select the Fishbrain subscription from the list.
- Click or tap "Cancel subscription" to stop renewal; access continues until the end of the current billing cycle.
Cancel on iPhone/iOS (App Store)
- On your iPhone open Settings then tap your Apple ID at the top.
- Tap "View Apple ID", then "Subscriptions".
- Choose the Fishbrain subscription and turn off "Automatic Renewal" or select a different plan; the subscription will not renew and remains active until the billing period ends.
What happens when you cancel
Access and billing
When you cancel, your subscription will stop renewing but you generally keep access to premium features until the end of the paid billing period.
Account data and content
Your account, catches and saved locations typically remain on Fishbrain after cancellation unless you delete the account separately.
Re-subscribing
If you re-subscribe later you may regain premium access immediately depending on the platform and any offers available at that time.
Will I get a refund?
Refunds for web subscriptions
Fishbrain may offer a refund if you claim within 14 days of purchase for subscriptions bought on fishbrain.com.
To request a refund you must cancel and email support@fishbrain.com with your username, email, purchase receipt and a brief reason for the request.
Refunds for platform subscriptions (Google Play / App Store)
Refunds for purchases made through Google Play are handled by Google Play support; Fishbrain does not process those refunds.
Refunds for App Store purchases are handled directly by Apple; Fishbrain cannot issue refunds for iOS purchases.
Important exceptions and notes
- Refunds for web purchases are subject to the 14‑day window and any qualifying conditions set by Fishbrain.
- For Google Play or Apple purchases, use the respective platform’s refund request process and keep your order ID/receipt.
Fishbrain plans and pricing
Pricing overview
There is no verified public pricing in the provided data for this guide.
Contact Fishbrain or check the app store listing for current prices and local currency rates.
Contact for specific pricing
| Plan | Price | 期間 |
|---|---|---|
| Free | Free | N/A |
| Premium / Pro | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
General protections
South African consumers have protections under local consumer law for fair treatment, accurate information and services delivered as described.
These protections may affect how refunds, faulty services and unfair terms are handled.
Practical steps to assert rights
- Keep receipts, order IDs and screenshots of subscription pages and billing.
- If a platform refund is refused, check with your bank or payment provider about chargeback or dispute options.
- Contact the National Consumer Commission or seek legal advice for persistent unresolved disputes.
Customer experiences
Positive feedback
- Many users value the community features and fishing insights provided by Fishbrain.
- Aggregated reviews indicate a large portion of users consider the app legitimate and useful for planning trips.
Common complaints
- Users report heavy paywalls where formerly free features require premium access.
- Frequent issues cited include billing problems, difficulty getting refunds, inaccurate location pins and slow or automated customer support.
Documentation checklist
Before contacting support
- Screenshot or copy of the purchase receipt showing date, amount and order ID.
- Your Fishbrain username and the email address used for the subscription.
- Which platform you purchased through (Web, Google Play, App Store) and device type.
Additional helpful items
- Short description of the issue and the outcome you want (refund, cancellation confirmation, technical fix).
- Screenshots of subscription settings, billing entries and any error messages.
Common mistakes
Canceling in the wrong place
Many users cancel the app but not the subscription on the platform that billed them; always cancel where the payment originated (Web, Google Play or App Store).
Failing to save receipts or confirmation
Not saving receipts or confirmation emails makes refund or dispute requests harder to support. Always keep evidence of purchase and cancellation.
Assuming automatic refunds
Do not assume a cancellation automatically triggers a refund. For web purchases you must request a refund within the stated window; platform refunds go through Google or Apple.
Comparative recap
At-a-glance comparison
| Feature | Web (Fishbrain.com) | Google Play (Android) | App Store (iOS) |
|---|---|---|---|
| How to cancel | Manage Subscription via Fishbrain Pro in website menu with email verification | Cancel via play.google.com or Google Play app subscriptions page | Cancel via Apple ID > Subscriptions in iPhone Settings |
| Refund handling | Possible if claimed within 14 days; email support@fishbrain.com | Handled by Google Play support | Handled by Apple App Store support |
| Access after cancel | Access remains until end of billing period | Access remains until end of billing period | Access remains until end of billing period |
Quick takeaway
Cancel through the original purchase channel and keep receipts. For web purchases, contact Fishbrain support for refund requests; platform purchases require Google or Apple.
After cancelling
Confirm cancellation
Save any cancellation confirmation screens or emails and check that future billing attempts stop after the current period ends.
Who to contact next
For web refunds or account issues email support@fishbrain.com with the documentation checklist items.
For Google Play or App Store refunds, use Google or Apple support channels and keep the order ID and receipts handy when you contact them.
Address
Headquarters
Fishbrain AB, Sveavägen 15, SE-111 57 Stockholm, Sweden
U.S. office
Fishbrain maintains a U.S. corporate office that may be used for customer correspondence; postal or official contact details should be confirmed via Fishbrain support or official channels.