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I hereby notify you of my decision to terminate the contract relating to the Flutterflow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Flutterflow: Easy Method
What is FlutterFlow
Overview
FlutterFlow is a no-code visual app builder for creating mobile and web applications using a drag-and-drop interface.
It offers subscription plans for different team sizes and features, plus a marketplace for one-time template purchases.
Primary uses
Users build production-ready apps, export code or APKs, and publish to web or app stores without deep Flutter coding knowledge.
The platform includes collaboration tools, integrations, and template purchases for faster development.
How to cancel FlutterFlow
Cancelling a web (direct) subscription
- Log into your FlutterFlow account and open your Account or Billing page.
- Go to Manage subscription and choose Cancel Plan.
- Your access continues until the end of your current billing cycle; cancellation stops future renewals.
Cancelling subscriptions bought via stores
- If you subscribed through the Apple App Store or Google Play, cancel via your Apple or Google account subscription settings.
- FlutterFlow cannot cancel or manage store-based subscriptions; follow Apple/Google rules for cancellations and billing.
Cancelling marketplace/template purchases
- Marketplace templates are typically one-time purchases and do not have a recurring subscription to cancel.
- For problems with a marketplace purchase, contact FlutterFlow support with order details; refunds are generally not provided.
What happens when you cancel
Access and billing
For web-direct subscriptions, access remains active until the end of the paid billing period after you cancel.
After that date your plan privileges stop and there will be no further renewal charges.
Data and projects
Your projects and account data typically remain accessible based on your account type and storage policies.
Back up any critical projects or exported code before your access level changes to avoid disruption.
Will I get a refund?
Refunds for web (direct) subscriptions
FlutterFlow’s policy for direct web subscriptions is that refunds are not provided for cancellations or unused time.
If you signed up for a paid plan that included a trial, cancelling during the trial prevents the charge from occurring.
Store and marketplace exceptions
- Subscriptions bought through Apple or Google follow each store’s refund and cancellation rules; FlutterFlow cannot process those refunds.
- Marketplace purchases are generally non-refundable due to digital delivery. Limited exceptions (e.g., defective files or wrong-account purchase) may be handled case-by-case with manual review taking about 5 - 10 days.
FlutterFlow plans and pricing
Overview of published plans
Below are approximate monthly ZAR conversions for commonly referenced plans. These figures are estimates and not official local pricing.
For exact, localized prices log into your FlutterFlow account or contact support/sales.
Notes on pricing accuracy
Prices shown are approximate conversions from USD using an estimated exchange rate and may vary with currency or regional settings.
FlutterFlow does not publicly list official ZAR plans; use this table as a guide only.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Basic | ≈R702.00 | Monthly | Unlimited projects, code & APK download, custom domain web publishing, app store deployment |
| Growth (1st seat) | ≈R1,080.00 | Monthly | Everything in Basic plus GitHub integration, real-time collaboration (2 users), branching, localization |
| Business (1st seat) | ≈R2,025.00 | Monthly | Everything in Growth plus 5-seat team collaboration, automated tests, Figma import, custom typography |
Your consumer rights in South Africa
Relevant local protections
FlutterFlow’s published policies do not explicitly create a statutory 14-day cooling-off right for all purchases.
However, South African consumer protection laws may provide additional rights beyond the platform’s policy.
How to act on local rights
- Review the Consumer Protection Act (CPA) provisions, including implied warranties and remedies for defective digital goods.
- If you believe you have a statutory claim (for example under Section 20 CPA), document the purchase and contact the seller or payment provider to raise a dispute.
Customer experiences
Positive feedback
Users praise FlutterFlow for enabling visually rich, production-ready apps with an intuitive drag-and-drop interface.
Reviewers highlight a helpful community, frequent product updates, and strong documentation as benefits.
Common complaints
Reported negatives include limited API support, missing authentication options, and browser performance issues on large projects.
Customers also report slow or delayed support responses and occasional unresolved issues with marketplace purchases.
Documentation checklist
What to prepare before contacting support
- Account email and username used to buy the subscription or template.
- Transaction receipt, invoice number, or payment confirmation screenshot.
- Clarify whether the purchase was made via web, Apple App Store, or Google Play.
Optional supporting items
- Screenshots of the billing page or subscription status in your account.
- Details of the affected project or template (project ID, template name).
- Any previous support ticket numbers or correspondence.
Common mistakes
Cancelling in the wrong place
Users often try to cancel a store-based subscription from the FlutterFlow dashboard; this does not stop App Store or Google Play renewals.
Always confirm the purchase origin and cancel within the correct account (Apple ID or Google account) when applicable.
Expecting automatic refunds
Assuming a pro-rata refund for unused time is a frequent error - FlutterFlow’s policy for direct subscriptions typically disallows refunds.
For marketplace purchases, assume non-refundable status unless a clear defect or purchase error can be demonstrated and approved.
Comparative recap
Quick comparison
The table below summarizes cancellation method, refund likelihood, and access after cancelling for each purchase type.
Use it to determine where to act depending on how you bought the product.
| Purchase type | 期間 | Where to cancel | Refund likely? |
|---|---|---|---|
| Web (direct) | Monthly | Account page → Manage subscription → Cancel Plan | No (generally not refunded) |
| App Store / Google Play | Varies | Apple or Google account subscription settings | Depends on store policy |
| Marketplace templates | One-time | No recurring subscription - contact support for issues | Generally no; limited exceptions case-by-case |
After cancelling
Immediate next steps
- Confirm cancellation in your account and save any confirmation or ticket numbers.
- Export or back up any projects, code, or assets you may need after access changes.
If you need further help
Gather your documentation (receipts, screenshots, account details) before contacting FlutterFlow support or your payment provider.
If the subscription was bought via Apple or Google, open a refund or cancellation claim through the respective store account pages.
Address
Registered office
FlutterFlow Pte. Ltd. (latest registered office reported): 36 Robinson Road #20‑01, City House, Singapore 068877.
Use this address for formal correspondence if required by your legal or billing needs.
Alternative contacts
For account or billing support, use the in-app help or the platform’s official support channels shown inside your account dashboard.
When raising disputes, include payment receipts, purchase method, and any prior support ticket references to speed resolution.