Cancellation Flutterflow: Easy Method

What is FlutterFlow

Overview

FlutterFlow is a no-code visual app builder for creating mobile and web applications using a drag-and-drop interface.

It offers subscription plans for different team sizes and features, plus a marketplace for one-time template purchases.

Primary uses

Users build production-ready apps, export code or APKs, and publish to web or app stores without deep Flutter coding knowledge.

The platform includes collaboration tools, integrations, and template purchases for faster development.

How to cancel FlutterFlow

Cancelling a web (direct) subscription

• Log into your FlutterFlow account and open your Account or Billing page.
• Go to Manage subscription and choose Cancel Plan.
• Your access continues until the end of your current billing cycle; cancellation stops future renewals.

Cancelling subscriptions bought via stores

• If you subscribed through the Apple App Store or Google Play, cancel via your Apple or Google account subscription settings.
• FlutterFlow cannot cancel or manage store-based subscriptions; follow Apple/Google rules for cancellations and billing.

Cancelling marketplace/template purchases

• Marketplace templates are typically one-time purchases and do not have a recurring subscription to cancel.
• For problems with a marketplace purchase, contact FlutterFlow support with order details; refunds are generally not provided.

What happens when you cancel

Access and billing

For web-direct subscriptions, access remains active until the end of the paid billing period after you cancel.

After that date your plan privileges stop and there will be no further renewal charges.

Data and projects

Your projects and account data typically remain accessible based on your account type and storage policies.

Back up any critical projects or exported code before your access level changes to avoid disruption.

Will I get a refund?

Refunds for web (direct) subscriptions

FlutterFlow’s policy for direct web subscriptions is that refunds are not provided for cancellations or unused time.

If you signed up for a paid plan that included a trial, cancelling during the trial prevents the charge from occurring.

Store and marketplace exceptions

• Subscriptions bought through Apple or Google follow each store’s refund and cancellation rules; FlutterFlow cannot process those refunds.
• Marketplace purchases are generally non-refundable due to digital delivery. Limited exceptions (e.g., defective files or wrong-account purchase) may be handled case-by-case with manual review taking about 5 - 10 days.

FlutterFlow plans and pricing

Overview of published plans

Below are approximate monthly ZAR conversions for commonly referenced plans. These figures are estimates and not official local pricing.

For exact, localized prices log into your FlutterFlow account or contact support/sales.

Notes on pricing accuracy

Prices shown are approximate conversions from USD using an estimated exchange rate and may vary with currency or regional settings.

FlutterFlow does not publicly list official ZAR plans; use this table as a guide only.

Your consumer rights in South Africa

Relevant local protections

FlutterFlow’s published policies do not explicitly create a statutory 14-day cooling-off right for all purchases.

However, South African consumer protection laws may provide additional rights beyond the platform’s policy.

How to act on local rights

• Review the Consumer Protection Act (CPA) provisions, including implied warranties and remedies for defective digital goods.
• If you believe you have a statutory claim (for example under Section 20 CPA), document the purchase and contact the seller or payment provider to raise a dispute.

Customer experiences

Positive feedback

Users praise FlutterFlow for enabling visually rich, production-ready apps with an intuitive drag-and-drop interface.

Reviewers highlight a helpful community, frequent product updates, and strong documentation as benefits.

Common complaints

Reported negatives include limited API support, missing authentication options, and browser performance issues on large projects.

Customers also report slow or delayed support responses and occasional unresolved issues with marketplace purchases.

Documentation checklist

What to prepare before contacting support

• Account email and username used to buy the subscription or template.
• Transaction receipt, invoice number, or payment confirmation screenshot.
• Clarify whether the purchase was made via web, Apple App Store, or Google Play.

Optional supporting items

• Screenshots of the billing page or subscription status in your account.
• Details of the affected project or template (project ID, template name).
• Any previous support ticket numbers or correspondence.

Common mistakes

Cancelling in the wrong place

Users often try to cancel a store-based subscription from the FlutterFlow dashboard; this does not stop App Store or Google Play renewals.

Always confirm the purchase origin and cancel within the correct account (Apple ID or Google account) when applicable.

Expecting automatic refunds

Assuming a pro-rata refund for unused time is a frequent error - FlutterFlow’s policy for direct subscriptions typically disallows refunds.

For marketplace purchases, assume non-refundable status unless a clear defect or purchase error can be demonstrated and approved.

Comparative recap

Quick comparison

The table below summarizes cancellation method, refund likelihood, and access after cancelling for each purchase type.

Use it to determine where to act depending on how you bought the product.

After cancelling

Immediate next steps

• Confirm cancellation in your account and save any confirmation or ticket numbers.
• Export or back up any projects, code, or assets you may need after access changes.

If you need further help

Gather your documentation (receipts, screenshots, account details) before contacting FlutterFlow support or your payment provider.

If the subscription was bought via Apple or Google, open a refund or cancellation claim through the respective store account pages.

Address

Registered office

FlutterFlow Pte. Ltd. (latest registered office reported): 36 Robinson Road #20‑01, City House, Singapore 068877.

Use this address for formal correspondence if required by your legal or billing needs.

Alternative contacts

For account or billing support, use the in-app help or the platform’s official support channels shown inside your account dashboard.

When raising disputes, include payment receipts, purchase method, and any prior support ticket references to speed resolution.