Postclic premium unlimited: promotional offer at $1.36 for 48h, then $73.99 per month without commitment
Cancellation service #1 in Singapore
Cancellation Flutterflow: Easy Method
What is Flutterflow
Product overview
FlutterFlow is a no-code development platform that helps users build and deploy mobile and web apps using a visual interface backed by Flutter.
It is offered on a subscription basis for account features and also runs a Marketplace for one-time template purchases.
Who uses it
Typical users include product teams, designers, and developers building prototypes, MVPs, or full apps with reduced hand-coding.
Capabilities include app export, integrations, and a community-driven Marketplace for templates and components.
How to cancel Flutterflow
Cancel web (direct) subscription
- Log into your FlutterFlow account.
- Go to Account > Billing page.
- Select Manage Subscription > Cancel Plan.
- Cancel at least 7 days before the next billing date to avoid renewal.
Cancel store (App Store / Google Play) subscriptions
- Open your Apple ID or Google Play account settings where the subscription was purchased.
- Find the FlutterFlow subscription and cancel within the store interface.
- FlutterFlow cannot cancel subscriptions purchased through Apple or Google - cancellation must be done via the store.
Handling Marketplace one‑time purchases
- There is no recurring subscription to cancel for Marketplace items.
- For issues with a Marketplace purchase, contact FlutterFlow support and provide order details and evidence.
What happens when you cancel
Access and service period
For direct web subscriptions, access continues until the end of the paid billing period after cancellation.
Cancelling does not usually immediately remove access unless stated otherwise in your account settings.
Billing and renewals
If you cancel at least 7 days before the next billing date, you can avoid the upcoming renewal for web subscriptions.
Subscriptions bought through app stores must follow Apple/Google billing rules for renewal timing and cancellation effects.
Data and exports
Before losing access, export any project data, source code, or backups you need from your FlutterFlow projects.
Retain screenshots and records of your subscription and support interactions for any future disputes.
Will I get a refund?
Default refund policy
By default, FlutterFlow does not issue refunds for subscriptions, unused time, or most Marketplace purchases.
See the official refund policy for the Marketplace and the Terms of Service for subscription clauses.
Trials and timing
The first paid plan typically includes a free 14-day trial; cancelling within that trial prevents charges.
Confirm trial eligibility and timing in your account before the trial ends to avoid unexpected charges.
Exceptional circumstances
- Refunds may be considered for major defects, non-delivery, or purchases made to the wrong account if unused.
- Such exceptions are handled case-by-case and may take several business days to process.
Flutterflow plans and pricing
Where to check current pricing
Pricing and plan details can change; always check the official FlutterFlow pricing and plan pages for current information.
Official plan and subscription documentation provides authoritative details on features and limits.
Do not rely on third‑party quotes
Do not assume prices from third parties; use the official FlutterFlow documentation and account pages for exact charges.
Links to official billing documentation are provided in the After cancelling section below.
Your consumer rights in Singapore
Local statutory protections
FlutterFlow’s "no-refund" statements do not override Singapore law. Consumers may have rights under local consumer protection laws.
If a digital product is faulty, not as described, or fails to perform, statutory remedies may apply under Singapore regulations.
Recommended actions in Singapore
- Document defects and communications, then request an internal exception via FlutterFlow support.
- If unresolved, consider a payment dispute or lodging a complaint with the Consumers Association of Singapore (CASE) under local law.
Customer experiences
Positive feedback highlights
Many users praise FlutterFlow for fast MVP development, code export options, clear documentation, and a helpful community.
These strengths are commonly cited by teams prototyping and iterating quickly on app ideas.
Negative feedback highlights
Complaints include slow or unsatisfactory customer support responses, buggy features, and difficulties obtaining refunds for disputed purchases.
Some users report problems with Marketplace items or unexpected renewal charges; keep records if you encounter these issues.
Documentation checklist
What to collect before contacting support
- Account email and user ID used with FlutterFlow.
- Order number or invoice for the subscription or Marketplace purchase.
- Payment method details (e.g., last four digits of card, store used).
Evidence and support materials
- Screenshots or recordings of the defect, error messages, or failed features.
- Dates and timestamps of transactions, renewals, and support communications.
- Any support ticket numbers and correspondence history.
Common mistakes
Canceling in the wrong place
A frequent error is trying to cancel a store-based subscription from the FlutterFlow web account; Apple/Google must be used for those purchases.
Always verify where you originally subscribed (web vs App Store/Google Play) before attempting cancellation.
Missing timing and assuming refunds
Another common issue is missing the 7-day cancellation window and getting charged for the next period; check billing dates carefully.
Also, assuming a refund will be automatic after cancellation is risky - FlutterFlow’s default policy is no refunds unless exceptional circumstances apply.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, typical refunds, and timing distinctions between purchase types.
| Type | Details | How to cancel | Refunds |
|---|---|---|---|
| Web (direct) subscription | Recurring | Account > Billing > Manage Subscription > Cancel Plan | No refund by default; access until period end; exceptions possible |
| App Store / Google Play subscription | Recurring | Cancel via Apple ID or Google Play account settings | Refunds follow Apple/Google policies, not FlutterFlow |
| Marketplace one‑time purchase | One‑time | No subscription to cancel; contact support for issues | Generally non-refundable; exceptions for defects or wrong account |
After cancelling
Immediate next steps
- Export or back up project files and any important assets before access ends.
- Keep receipts, screenshots, and the cancellation confirmation for records.
Useful official links
Address
Registered / contact address
CITY HOUSE 36 ROBINSON ROAD #20-001 Singapore 68877
Use the address above for records; support and billing are primarily handled online via the FlutterFlow account and official documentation.
Support and escalation
If you need help after cancellation, open a support ticket through your account and attach the documentation checklist items.
If local remedies are required in Singapore, consider payment dispute channels or lodging a complaint with CASE after attempting internal resolution.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Charmaine Toh
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.