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Cancel FRAMER
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Framer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Framer: Easy Method
What is Framer
Overview
Framer is a subscription-based design and website-building platform that combines design, animation and CMS features to create interactive, modern sites and prototypes.
It targets designers and teams who want fast visual design with built-in publishing and collaboration tools.
Core uses
Users build responsive websites, add animations and manage simple CMS-driven content from a single product interface.
Framer offers templates, staging and analytics depending on the plan chosen.
How to cancel Framer
Cancel via Web (Framer direct)
- Open the site or workspace settings in Framer.
- Go to the "Plans" tab.
- Select "Cancel Plan" and confirm the cancellation prompt.
- Note that plan benefits remain active until the end of the billing cycle.
Cancel via App Stores and Marketplace
- App Store / Google Play subscriptions are typically cancelled through Apple or Google subscription management UIs; Framer’s Help Center does not document a separate mobile flow.
- Purchases from the Framer Marketplace cannot be cancelled through Framer; they are handled by the creators via external platforms (for example, Gumroad or Lemon Squeezy).
- If you bought via a third party, contact the creator or the external vendor’s support for cancellation and refund queries.
What happens when you cancel
Access and billing
After cancelling a Framer plan bought directly, your plan benefits continue until the end of the current billing cycle.
Automatic renewal stops and no further charges occur after the billing period ends.
Data and sites
Your site content, designs and CMS data generally remain in your account after cancellation, but editing or publishing may be limited depending on plan features.
Export any critical content or take screenshots before the billing cycle ends if you plan to downgrade or leave the service.
Will I get a refund?
Standard refund windows
- Worldwide: Refund eligible only if cancelled within 7 days of initial purchase.
- EU & Turkey: Refunds within 14 days of initial purchase are required by law.
General exceptions and notes
- In general, refunds are not provided for unused portions of active subscriptions after the initial refund window.
- Marketplace and third-party purchases follow the seller’s refund policy; contact the creator or external seller for those requests.
Framer plans and pricing
Overview of South Africa pricing
Below are the plans and local monthly prices for South Africa as available from the referenced South African overview.
Features listed per plan reflect the main inclusions; additional overage charges may apply as noted.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Basic | R88.00 | Monthly (月額) | Custom domain; up to 30 pages; 1 CMS collection; 1,000 CMS items; 10 GB bandwidth; 20-location CDN; password protect; site search; redirects; well-known files |
| Pro | R263.00 | Monthly (月額) | Custom domain; up to 150 pages; 10 CMS collections; 2,500 CMS items; 100 GB bandwidth; 20-location CDN; password protect; site search; redirects; well-known files; staging environment |
| Scale | R876.00 | Monthly (月額) | Custom domain; up to 300 pages (then R175 per 100); 20 CMS collections (then R350 per 10); 10,000 CMS items (then R175 per 10,000); 200 GB bandwidth (then R350 per 100 GB); 300+ CDN locations; password protect; site search; redirects; well-known files; staging; advanced analytics |
Your consumer rights in South Africa
Applicable statutory rights
Framer does not state South Africa - specific cancellation terms; standard international terms (7-day global, 14-day EU/Turkey) apply per Framer’s policies.
South African consumer protection laws, such as the Consumer Protection Act, may provide statutory rights or a cooling-off period for digital products in certain circumstances.
Practical steps for South African customers
- Keep purchase records, receipts and correspondence in case you need to assert statutory rights locally.
- If you believe a local consumer law applies, contact Framer support and, if needed, local consumer-protection bodies for guidance.
Customer experiences
Positive feedback
Many users find Framer easy to use, especially if they have design experience with tools like Figma or Webflow.
Templates, animations and CMS features are often praised for enabling fast, modern site builds.
Negative feedback
Common complaints include a steep learning curve for some, occasional design breakages and reports of content deletion issues.
Users have also reported slow or unresponsive support, difficulty cancelling or downgrading plans, and concerns about pricing transparency.
Documentation checklist
Before you contact support
- Screenshot of your Plan page showing the current subscription.
- Invoice or receipt with purchase date and amount.
- Site or workspace name and the billing email used.
Additional useful items
- Subscription ID or order number (if available).
- Payment method details (last four digits) and purchase platform (Web, App Store, Google Play, or Marketplace).
- Evidence of attempted cancellation (screenshots) if you ran into errors.
Common mistakes
Assuming instant loss of access
Some users expect immediate service termination after cancelling. In reality, plan benefits usually remain until the billing cycle ends.
Check the billing date so you know when editing or publishing privileges will stop.
Trying to cancel marketplace or in-app purchases via Framer
Purchases from the Framer Marketplace or from Apple/Google are often controlled by the marketplace or store; attempting to cancel only through Framer can delay resolution.
Always confirm which platform charged you and follow that platform’s cancellation flow or contact the creator directly for marketplace goods.
Comparative recap
Quick feature comparison
The table below summarises price and key differentiators between the main plans to help you decide when cancelling or downgrading.
Use this as a quick reference for features you may lose or keep after cancelling.
| Feature | Basic | Pro | Scale |
|---|---|---|---|
| Price (Monthly) | R88.00 | R263.00 | R876.00 |
| Pages | Up to 30 | Up to 150 | Up to 300 (then overage) |
| CMS | 1 collection, 1,000 items | 10 collections, 2,500 items | 20 collections, 10,000 items (then overage) |
| Bandwidth | 10 GB | 100 GB | 200 GB (then overage) |
| Advanced features | Basic site tools | Staging environment | Staging + advanced analytics + larger CDN |
After cancelling
What to check first
- Confirm cancellation in the Plans section and note the end date of the billing cycle.
- Export or back up any content you need before editing privileges change.
Where to go for help
- If you subscribed on the web, use the Plans tab in your site or workspace settings to manage cancellations.
- If you subscribed via Apple or Google, open your device’s subscription settings to cancel and request refunds where applicable.
- For Marketplace purchases, contact the creator or the external vendor used for the sale.
Address
Corporate mailing address
Rozengracht 207 B, 1016 LZ Amsterdam, Netherlands
Notes on legal notices
Singel 258 is listed as the hosting company address for legal notices in some contexts; use official support channels for contract or legal inquiries.