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Cancel FYXER
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Fyxer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fyxer: Easy Method
What is Fyxer
Overview
Fyxer is a subscription-based SaaS platform that uses AI to help users manage email, calendars, meeting notes, and team workflows.
It aims to save time on drafting messages, summarising meetings, and organising inboxes through automation and smart integrations.
Core use cases
Typical uses include email drafting in your tone, meeting notetaking and summaries, and organising inboxes across multiple accounts.
Fyxer is offered in tiered plans for individuals, teams, and enterprises with additional administration and security features at higher tiers.
How to cancel Fyxer
Cancel via web Dashboard (recommended)
- Log in to your Fyxer Dashboard.
- Go to Settings → Billing.
- Click Manage subscription to open the billing portal (Stripe) and choose Cancel subscription.
Other cancellation notes
- Deleting your account also immediately cancels any active subscription and reverts inbox settings.
- No separate, verified instructions were found for App Store or Google Play; cancellations likely follow the billing portal flow.
What happens when you cancel
Access and renewal
Canceling a subscription stops future renewals; you will not be charged again after the cancellation takes effect.
Access to paid features may continue until the end of the current billing period depending on how the subscription was cancelled.
Data and settings
Deleting your account will immediately remove Fyxer-specific settings such as custom Folders and will restore integrations to their prior state.
Export any important data or copies of drafts before deleting an account to avoid accidental loss.
Will I get a refund?
Standard refund windows
- Monthly plans: full refund if requested within 7 days of the initial charge.
- Annual plans: full refund if requested within 30 days of the initial charge.
Exceptions and timelines
- Refunds requested outside these windows are not guaranteed and are handled case-by-case.
- If a refund is approved, the amount typically appears on the original payment method within 5 - 10 business days.
Fyxer plans and pricing
Published USD pricing
Fyxer publishes pricing in USD for its Starter and Professional plans; Enterprise pricing is custom and available via sales.
Exact ZAR pricing for South Africa was not publicly available; contact Fyxer sales or check your local app store for local currency rates.
Price table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Starter (Standard) | $30.00 per user | Monthly / Annual | 1 inbox + calendar; email drafts; meeting notetaker; smart inbox |
| Professional (Pro) | $50.00 per user | Monthly / Annual | Multiple inboxes + calendars; scheduling; CRM integration; onboarding |
| Enterprise | Custom pricing | Custom / Annual | SSO, SCIM, analytics, dedicated account manager |
Your consumer rights in South Africa
Cooling-off rights (online purchases)
Under South African law, consumers buying online have a cooling-off period allowing cancellation within 7 days of the agreement in many cases.
Where applicable, a full refund should be provided within 30 days after cancellation under that regime.
Other protections and limitations
- The Consumer Protection Act implies quality expectations for services; severe defects or misrepresentation may justify remedies.
- Digital services may not always require refunds unless defective or misrepresented; provider terms can set refund windows.
Customer experiences
What users like
- Many users praise time savings on drafting emails and managing inboxes.
- Meeting summaries and the notetaker feature are commonly mentioned as helpful.
Common complaints
- Some reviewers report difficulties cancelling and getting prompt support to stop billing.
- Other issues include mis-categorised emails, occasional inaccurate drafts, calendar integration limits, and perceived value for price.
Documentation checklist
Before you cancel
- Gather account email and login details.
- Export or copy any important drafts, notes, or data you need to keep.
If you need a refund or help
- Note the original charge date to check whether you fall within the 7‑day (monthly) or 30‑day (annual) refund window.
- Keep screenshots or emails showing charges and your cancellation attempts for support or dispute purposes.
Common mistakes
Assuming cancellation was processed
Don’t assume a cancellation completed until you receive confirmation; check the Billing section or billing portal to verify status.
Keep a screenshot or confirmation email showing the cancellation to avoid unexpected renewals.
Deleting account without backup
Some users delete their account immediately and lose custom folders or drafts they still need.
Always export or copy essential data before deleting the account, since deletion cancels subscriptions and reverts settings immediately.
Comparative recap
Quick comparison
| Aspect | Starter (Standard) | Professional (Pro) | Enterprise |
|---|---|---|---|
| Price (USD) | $30 / user | $50 / user | Custom |
| Refund window | 7 days (monthly) / 30 days (annual) | 7 days (monthly) / 30 days (annual) | Subject to agreement |
| Cancellation method | Billing portal (Dashboard → Billing) | Billing portal (Dashboard → Billing) | Contact sales / admin portal |
| Primary features | Email drafts, 1 inbox, meeting notetaker | Multiple inboxes, scheduling, CRM | SSO, SCIM, analytics, account manager |
After cancelling
Check for confirmation
Look for on-screen confirmation or an email confirming subscription cancellation or account deletion.
If you do not receive confirmation, check the Billing section of the Dashboard or your payment statement for recent charges.
Getting additional help
If you need support for cancellation, refunds, or data export, contact Fyxer support through the help options in your account.
Retain copies of any support correspondence and charge receipts to support refund requests or disputes.
Address
Registered office
Fyxer AI Limited
85 Great Portland Street, First Floor, London, W1W 7LT, England
Notes
This guide summarises available information on cancellation, refunds, pricing and South African consumer rights as of the latest verified data.
For account-specific actions, always use the Billing area in your Fyxer Dashboard and the support channels provided in your account.