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I hereby notify you of my decision to terminate the contract relating to the Gurufocus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gurufocus: Easy Method
What is GuruFocus
Overview
GuruFocus is a subscription-based SaaS platform offering stock market research, value-investing tools, and portfolio analysis.
The service aggregates financial data, screening tools, and research resources aimed at individual investors and professionals.
Primary uses
Users rely on GuruFocus for deep company fundamentals, historical data, and screening features that support investment decisions.
Subscriptions unlock advanced datasets and features; access level depends on the plan purchased.
How to cancel GuruFocus
Cancel Web (direct) subscriptions
- Go to the GuruFocus website and open the "Contact Us" form to create a cancellation ticket.
- Submit your cancellation request via that form; GuruFocus states cancellations are processed within 24 hours. Terms of Use
Cancel via mobile platforms
- For Apple subscriptions, cancel through your Apple ID Subscriptions settings or use "Report a Problem" in the App Store.
- For Google Play, request cancellation or a refund through Google Play Purchase History and the Play Store subscription management tools. (Third-party guidance: joinchargeback)
What happens when you cancel
Access after cancellation
After cancelling, your access typically continues until the end of the paid period or trial, depending on where you subscribed.
If you cancel during a free trial before it ends, no charge is applied for that trial period.
Auto-renewal and billing
Subscriptions generally stop auto-renewing after cancellation; ensure you receive confirmation from GuruFocus via the Contact form ticket.
For platform-based subscriptions (Apple/Google), billing and renewal are managed by those platforms and must be cancelled there.
Will I get a refund?
Web subscription refund rules
GuruFocus offers a 7-day free trial; cancelling before the trial ends results in no charge. Terms of Use
Pro-rated refunds are available for web subscriptions cancelled within the first six months; no refunds are issued after six months. Monthly plans do not receive refunds.
Other refund details and exceptions
Web subscribers cancelling within 30 days may be eligible for a full refund if they have not been a paid member in the prior 24 months. Terms of Use
Processing fees may apply. Claims of a 30-day unconditional money-back guarantee found in some third-party guides contradict GuruFocus’s official terms and are therefore unverified. joinchargeback
GuruFocus plans and pricing
Pricing availability
No exact South African ZAR pricing was found in the reviewed sources.
For localized rates or exact ZAR amounts, contact GuruFocus directly or view pricing on their site while selecting South Africa.
Pricing table
| Plan | Period | Price |
|---|---|---|
| Standard / Premium | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
CPA and key protections
Under the Consumer Protection Act (CPA), consumers are entitled to fair, reasonable contract terms, clear disclosure, choice, and avenues for redress.
These rights apply to goods and services and inform how suppliers must disclose contract terms. See guidance from local banking/consumer resources. Consumer Protection Act summary
Fixed-term contracts and renewals
For fixed-term contracts the CPA generally requires that automatic renewals revert to month-to-month with notice and allows early cancellation subject to a reasonable penalty.
South African legislation can be outdated for international digital vendors, which may limit practical remedies for digital subscription services from overseas providers.
Customer experiences
Positive feedback
Many users praise responsive customer support and the depth of data and tools, calling GuruFocus central to their investment process.
Examples include Trustpilot reviewers noting fast, effective responses and valuable datasets. Trustpilot
Negative feedback
Common complaints include limited billing flexibility (requests for monthly or shorter plans) and occasional missing or delayed financial data for recent quarters.
Weigh both praise and complaints when deciding whether to continue or cancel a subscription.
Documentation checklist
Account and payment records
- Account email/username used to subscribe
- Order ID or invoice number (if available)
- Proof of payment (bank/credit card statement or App Store/Google Play receipt)
Support and evidence
- Screenshot of subscription status or billing page
- Copy of the cancellation ticket/confirmation from GuruFocus Contact form
- Correspondence with support if you requested a refund
Common mistakes
Canceling in the wrong place
Many users try to cancel on the GuruFocus website while they actually subscribed via Apple or Google Play.
Always cancel with the same platform used to purchase to stop future billing and to request platform refunds if applicable.
Missing proof and deadlines
Failing to keep receipts, order IDs, or screenshots reduces the chance of a refund or quick resolution.
Also, missing trial or refund windows (e.g., 7-day trial or first six months for pro-rated refunds) can forfeit refund eligibility.
Comparative recap
Web vs App store handling
| Aspect | Web subscription | Apple / Google Play |
|---|---|---|
| How to cancel | Submit cancellation via GuruFocus "Contact Us" form; ticket processed within 24 hours. Terms | Cancel via Apple ID Subscriptions or Google Play subscriptions in the respective stores. |
| Refund policy | 7-day free trial; pro-rated refunds within first 6 months; full refund possible within 30 days for certain returning users; no refunds for monthly plans. Terms | Refunds handled by Apple/Google according to their policies; request via App Store/Google Play tools or "Report a Problem". Guide |
After cancelling
Confirmations and follow-up
Keep the cancellation ticket number and any email confirmation from GuruFocus for your records.
If you expect a refund, monitor your bank or platform account and follow up with support if it does not arrive within the stated window.
Helpful links
- GuruFocus Terms of Use (cancellation & refund details)
- Third-party guide: GuruFocus refund steps
- User reviews (Trustpilot)
- South African Consumer Protection Act summary
Address
Postal / Physical address
GuruFocus physical address (from company information):
1309 W 15th Street, Suite 370, Plano, TX 75075, USA.
Notes about mailing cancellations
GuruFocus may also provide a P.O. Box for check payments and certain cancellations; check their Contact/Terms page for current mailing details.
For fastest processing, use the online "Contact Us" form as listed in their Terms of Use. Terms of Use