Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel HUBSPOT
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Hubspot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation HubSpot: Complete Guide
What is HubSpot
Overview
HubSpot is a subscription-based SaaS platform for marketing, sales, customer service and CRM tools. It combines contact management, email, automation, analytics and integrations into one platform.
How businesses use it
Companies use HubSpot to manage leads, run campaigns, support customers and centralise customer data. Plans and add-on services vary by feature set and onboarding needs.
How to cancel HubSpot
Direct (web) cancellation steps
- Sign in to your HubSpot account.
- Go to Account & Billing > Subscriptions.
- Select the subscription and choose "Cancel auto‑renewal".
- Note that cancellation takes effect at the end of the current commitment term; mid‑term cancellation is not allowed.
For HubSpot’s official guidance on web cancellations see the HubSpot help article: How do I cancel my HubSpot account?
Mobile app stores and marketplace
- Apple App Store (iOS): Cancel via your Apple ID Subscriptions in device Settings; HubSpot does not control App Store billing.
- Google Play (Android): Cancel via the Google Play app or at play.google.com > Subscriptions; uninstalling the app does not stop billing.
- Marketplace purchases (themes/modules/apps): Follow the third‑party provider’s cancellation/refund process for those items.
See an independent guide for store‑based cancellations: Cancel HubSpot (App Store / Google Play notes)
What happens when you cancel
Access and features
Your paid subscription will remain active until the end of the current billing or commitment period. You keep access to paid features through that date.
Once the term ends, your account typically downgrades to the free CRM tier and paid features are removed unless otherwise agreed.
Billing and renewal
Cancellation via the web stops auto‑renewal; charges already paid for the commitment period are generally retained by HubSpot.
For app‑store purchases, billing and cancellations are governed by Apple or Google and handled through their systems.
Will I get a refund?
HubSpot’s general policy
HubSpot generally does not refund prepaid or unused subscription fees and does not publish a standard 14‑day cooling‑off or refund right.
Prorated refunds are rare and usually only considered in limited circumstances such as termination for cause.
Exceptions and third‑party channels
- App Store and Google Play purchases: refunds are managed by Apple or Google under their policies.
- Marketplace purchases: refunds are handled by the third‑party provider if eligible (for example, misdescription or functionality issues).
Independent coverage summarising refund expectations: Postclic - cancel HubSpot
HubSpot plans and pricing
Onboarding and services (ZAR)
HubSpot does not publish official ZAR subscription prices for core software; below are reported onboarding and services fees in South African rand.
Pricing table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Marketing Hub Onboarding (direct, South Africa) | R59,343 | One‑time | Onboarding fee for Marketing Hub via HubSpot |
| Sales Hub Onboarding (direct, South Africa) | R19,750 | One‑time | Onboarding fee for Sales Hub via HubSpot |
| Service Hub Onboarding (direct, South Africa) | R19,750 | One‑time | Onboarding fee for Service Hub via HubSpot |
| Implementation (consulting, setup, training) | R10,000 - R250,000 | One‑time | Estimated range for consulting, setup, training services |
| Customization & Integration | R30,000 - R500,000 | One‑time | Estimated range for customization and integrations |
| Data Migration | R10,000 - R100,000 | One‑time | Estimated range for migrating data into HubSpot |
Note: Core subscription pricing is typically listed in USD on HubSpot’s website and will convert to ZAR at payment; contact HubSpot or a local partner for precise ZAR subscription quotes.
Your consumer rights in South Africa
Statutory protections
South African consumer protection law may provide rights for digital goods and services, including fairness in contract terms and remedies for defective services.
These statutory rights are separate from HubSpot’s published policies and may offer additional options depending on the circumstance.
How to act locally
- Gather your contract, invoices and communications with HubSpot or the reseller.
- If you believe statutory rights are breached, raise a formal complaint with the provider and keep records.
- Escalate to local consumer protection bodies or consider legal advice if necessary.
HubSpot’s publicly posted terms do not include a standard 14‑day cooling‑off period or automatic refund entitlement.
Customer experiences
Positive feedback
Many users praise the free CRM tier, integrations and automation features, and value HubSpot as an all‑in‑one sales/marketing/service platform.
Regional reviews highlight ease of use and comprehensive tooling for growing teams (GetApp ZA, Capterra ZA).
Negative feedback
Other users report issues with aggressive upselling, unexpected auto‑renewals, billing surprises and difficulty cancelling or getting timely support.
Trustpilot includes recurring complaints about customer support and billing disputes for some customers (Trustpilot).
Documentation checklist
Essential account documents
- Account email and login details used for HubSpot.
- Subscription ID, plan name and billing cycle.
- Invoices and proof of payment for the subscription period.
Supporting evidence for disputes
- Contract or terms of service screenshots showing commitment term.
- Communication records with HubSpot support (emails, chat transcripts).
- Bank or card statements showing charges for disputed periods.
Common mistakes
Assuming uninstall = cancellation
Uninstalling the HubSpot mobile app does not cancel your subscription or stop billing. You must cancel through the billing channel where you purchased.
For App Store or Google Play purchases, cancel via the respective store subscription settings.
Missing contract terms and timing
Not checking your commitment term is a frequent mistake - cancelling mid‑term is generally not permitted and charges remain for the committed period.
Also, failing to cancel before the auto‑renewal date can result in an unexpected renewal charge.
Comparative recap
Channel comparison
| Cancellation channel | Who handles billing | Refund likelihood | Key action |
|---|---|---|---|
| Direct (web) | HubSpot | Low - refunds uncommon; prorated only in limited cases | Cancel auto‑renewal in Account & Billing; keep records |
| Apple App Store (iOS) | Apple | Determined by Apple refund policy | Cancel via Apple ID Subscriptions in device Settings |
| Google Play (Android) | Determined by Google refund policy | Cancel via Google Play app or play.google.com > Subscriptions | |
| Marketplace (3rd party) | Third‑party seller | Varies - handled by the seller | Contact the marketplace seller for refunds or cancellations |
After cancelling
Next practical steps
- Confirm cancellation by saving the confirmation screen or email from HubSpot or the app store.
- Monitor your bank/card statements for any unexpected charges after the term ends.
If you need help
For direct account cancellations and official guidance use HubSpot’s help article: How do I cancel my HubSpot account?
For store‑based cancels and refund questions see: Postclic - cancel HubSpot
Address
Head office
HubSpot, Inc., 340 King Street East, Toronto, Ontario M5A 1K8, Canada.
Registered mail and escalation
If you need to send written notices or registered mail, use the above address and keep proof of posting.