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Cancellation service #1 in South Africa
IFTTT (If This Then That) is a web-based automation platform that connects apps, services and smart devices via simple conditional workflows called applets.
Users create or enable applets to automate tasks across services - for example, saving email attachments to cloud storage or posting across social networks.
Use your IFTTT account settings to stop auto-renewal from the Billing or Account settings page.
If you subscribed through a mobile store or PayPal, cancel directly with that provider to stop renewals.
When you cancel auto-renewal you typically keep paid features until the end of the current billing period.
No immediate removal of account data normally occurs solely because you cancelled; applets and settings remain until you delete them.
Cancellation stops future recurring charges but does not usually produce a pro-rated refund under IFTTT’s standard policy.
If you subscribed through Apple or Google, the store manages billing and renewals; you must cancel there to prevent future charges.
IFTTT’s terms state that payments are final and non-refundable in general. See the terms for details: IFTTT Terms.
Web purchases are generally treated as non-refundable according to those terms.
Pricing can vary by platform, region and promotional offers. The following captures known examples in South African Rands (ZAR).
| Plan | Price | Period | Features |
|---|---|---|---|
| IFTTT Pro Monthly | R59.99 | Monthly | Full Pro tier via in-app purchase (exact features unspecified) |
| IFTTT Pro Monthly | R79.99 | Monthly | Full Pro tier via in-app purchase (exact features unspecified) |
| IFTTT Pro (unspecified frequency) | R69.99 | Unspecified | Full Pro tier via in-app purchase (exact features unspecified) |
| IFTTT Pro Yearly | R499.99 | Annual | Full Pro tier via in-app purchase (exact features unspecified) |
| IFTTT Pro Yearly | R729.99 | Annual | Full Pro tier via in-app purchase (exact features unspecified) |
| IFTTT Pro Yearly | R1,049.99 | Annual | Full Pro tier via in-app purchase (exact features unspecified) |
South African consumers are protected by the Consumer Protection Act and related regulations that require goods and services to be of acceptable quality and as described.
Blanket "no refunds" policies may not override statutory rights where a service materially fails or is not delivered as promised.
Many users praise IFTTT for an intuitive interface and wide integrations, which makes creating simple automations straightforward.
South Africa-oriented review sites show generally high ratings for ease of use and perceived value.
Users often cancel on the IFTTT website but forget to cancel the store subscription (or vice versa), which can leave the subscription active and billed.
Always verify the subscription source (IFTTT web, Apple App Store, Google Play, PayPal) before cancelling.
Assuming a refund will be automatic is a common error. IFTTT’s terms state payments are generally non-refundable, and stores may have separate policies.
If you expect a refund, gather evidence and follow the store or payment provider dispute process promptly.
The table below compares ease, likely refund policies and notes for each cancellation method.
Pick the cancellation route that matches your original payment method to ensure future charges stop.
| Method | Ease of cancel | Refund availability | Period |
|---|---|---|---|
| IFTTT website (Billing page) | Easy if you can access account settings | Refunds generally not offered for web purchases | Depends (monthly/annual) |
| Apple App Store (iOS) | Cancel via Apple ID → Subscriptions | Refunds handled by Apple under their policies | Monthly / Yearly |
| Google Play Store (Android) | Cancel via Google Play → Subscriptions | Refunds handled by Google Play under their policies | Monthly / Yearly |
| PayPal | Cancel in PayPal under automatic payments | Refunds depend on merchant response or PayPal dispute outcome | Depends |
After cancelling, check subscription status and keep confirmation emails or screenshots showing the cancellation and expiry date.
IFTTT Inc., Attn: Legal, 2261 Market Street #4383, San Francisco, CA 94114, United States.
Use in-product support or the contact options shown in the IFTTT app or website for account-specific assistance.
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Written by Kyle Adams
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.