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Imagify

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Imagify Cancel Subscription | Postclic
Imagify
4 rue de la République
69001 Lyon France
contact@imagify.io
Cancellation of Imagify contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Imagify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Imagify
4 rue de la République
69001 Lyon , France
contact@imagify.io
REF/2025GRHS4

Important warning regarding service limitations

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Imagify: Easy Method

What is Imagify

Overview

Imagify is a cloud-based image optimisation service that compresses and resizes images to improve website performance and reduce page load times.

It is commonly used with WordPress and other web platforms via plugins and a subscription model managed through the Imagify website.

Key capabilities

Imagify offers lossy and lossless compression modes and automated optimisation workflows for large image libraries.

Subscriptions provide monthly quotas for image data; unused images remain compressed after subscription changes.

How to cancel Imagify

Cancellation via the web (recommended)

  • Send an email to Imagify support to cancel a monthly plan; the account will revert to the free plan before the next renewal. Cancellation documentation
  • Include your account email and a short statement requesting cancellation to speed processing.

Mobile app store purchases

  • Imagify’s help and terms document cancellation via the web; no explicit App Store or Google Play cancellation instructions are provided in their support pages. Imagify FAQ
  • If you subscribed via iOS or Android stores, check the respective store’s subscription management and purchase receipts for cancellation steps.

What happens when you cancel

Access and features

After cancellation on a monthly plan your account reverts to the free plan before the next renewal.

Images already optimised with Imagify remain optimised and accessible after cancellation.

Billing and renewals

Cancellation stops further monthly renewals; your paid quota will not renew at the next billing date.

For instalment plans, cancellation stops future payments but does not refund amounts already charged. See Imagify Terms. Terms

Will I get a refund?

Monthly subscriptions

Imagify’s policy states that no refunds are provided for monthly subscriptions; you may cancel at any time but refunds are not issued. FAQ

Instalment and other plans

  • For 12-month instalment plans, cancelling stops future instalments but already debited amounts are not refunded. Terms
  • Imagify references a pre-download cooling-off mention in their terms; no broad 14‑day automatic refund right is detailed beyond this reference. Terms

Imagify plans and pricing

Pricing availability

No official South African ZAR price list is published on Imagify’s site; local store prices may differ from USD list prices.

Contact Imagify or check the store where you subscribed for exact local pricing and billing currency.

Contact for official pricing

Use the Imagify website or support channels to request current South African pricing or App Store prices.

Plan Price Period (期間) Features
LITE Contact for pricing Monthly Monthly data quota - contact for details
BASIC Contact for pricing Monthly Monthly data quota - contact for details
STANDARD / PLUS / ENTERPRISE Contact for pricing Monthly Higher monthly quotas and enterprise options - contact for details

Your consumer rights in South Africa

General protections

South African consumers benefit from the Consumer Protection Act (CPA), which guarantees rights such as quality, fair value, and the right to return defective goods or services.

If a digital service is not delivered as described, you may have remedies under the CPA, including repair, replacement or refund depending on the issue and circumstances.

Practical steps

  • Keep receipts, email exchanges and screenshots of your subscription and any failed service functions.
  • Contact Imagify support first and ask for a clear response in writing; escalate to your payment provider or credit card issuer if needed.
  • If unresolved, you can seek consumer advice from local consumer protection offices or consider alternative dispute resolution channels.

Customer experiences

Positive reports

Many users praise Imagify’s WordPress integration, ease of use, and the effectiveness of compression for improving site speed. SaaSworthy summary

Trustpilot reviews include positive feedback from users noting improved website size and performance. Trustpilot

Negative reports

  • Some users reported serious billing or quota issues, including lost purchased quota without compression occurring. WordPress support thread
  • There are reports of difficulty unsubscribing, including non-functioning unsubscribe buttons in certain reviews. Trustpilot review

Documentation checklist

What to gather before contacting support

  • Account email and username used with Imagify.
  • Subscription confirmation or receipt showing plan and purchase date.
  • Screenshots of the account page, billing page, and any error messages.

Useful Imagify links

Common mistakes

Not saving proof

Some users contact support without documentation; this slows resolution. Always save receipts and support replies.

Capture screenshots of any quota or billing anomalies immediately to support your claim.

Assuming app-store and web subscriptions are identical

Users sometimes try to cancel in the wrong place. If you subscribed via the App Store or Google Play, check that store’s subscription controls in addition to Imagify’s web procedure.

If Imagify’s support tells you to cancel via them, request written confirmation of cancellation and final billing date.

Comparative recap

Quick feature comparison

The table below summarises key policies and what to expect when dealing with Imagify cancellation and refunds.

Feature Imagify Period (期間) Notes
How to cancel Cancel by emailing support or via account guidance on site Immediate to next renewal Account reverts to free plan before next billing cycle
Refunds No refunds for monthly subscriptions; instalments stop future payments but no refunds Varies Check Terms for instalment-specific rules
Post-cancellation access Optimised images remain intact Ongoing You retain already-optimised files but your quota will not renew

After cancelling

Check your account

Verify your account shows the free plan and note the next billing date to ensure no further charges occur.

Keep copies of the cancellation confirmation email for your records.

Where to get help

  • Imagify cancellation procedure: how to cancel
  • Imagify FAQ and terms for billing and legal references: FAQ | Terms

Address

Company address

SAS WP MEDIA, 4 rue de la République, 69001 Lyon, France.

Contact channels

Use Imagify’s support channels listed in their documentation and FAQ for account-specific queries and cancellation requests. Imagify FAQ

Similar cancellation services

FAQ

To cancel your Imagify subscription, send an email to Imagify support requesting cancellation. Include your account email and a brief statement. Your account will revert to the free plan before the next renewal.

No, Imagify does not provide refunds for monthly subscriptions. You may cancel at any time, but charges already incurred will not be refunded.

After cancellation, your account will revert to the free plan, but all images already optimised with Imagify will remain intact and accessible.

If you subscribed via a mobile app, you should check the respective app store's subscription management for cancellation steps, as Imagify recommends cancellation via their website.

If you cancel an instalment plan, future payments will stop, but you will not receive refunds for any amounts already charged. Refer to Imagify's Terms for specific details.