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Cancel IMOBIE
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Cancellation service #1 in Ireland
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I hereby notify you of my decision to terminate the contract relating to the Imobie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Imobie: Easy Method
What is Imobie
Overview
iMobie is a software company that provides utilities for managing, transferring and recovering data on iOS and Android devices.
The company offers products such as AnyTrans, AnyUnlock, PhoneRescue and FocuSee for device management, backup and content creation.
Main uses
Typical uses include transferring content between devices, unlocking device locks, recovering lost data and creating screen recordings or tutorials.
Products are distributed as one-time purchases or subscriptions and are activated with an Order ID or account credential.
How to cancel Imobie
Cancel via iMobie website (MyCommerce / Paddle / Stripe / PayPal)
Use iMobie’s official Cancel Subscription page and enter your numeric Order ID for immediate cancellation.
Follow the prompts on the page to stop auto-renewal; see iMobie’s instructions here: iMobie cancel subscription.
- Find your numeric Order ID on the purchase receipt email.
- Open the iMobie Cancel Subscription page and enter the Order ID.
- Confirm cancellation and keep the confirmation for your records.
Cancel via App Store (iOS)
Cancel directly on your Apple device through your Apple ID subscriptions settings.
- Open Settings → Tap your name → Subscriptions.
- Select the iMobie subscription and tap “Cancel Subscription”.
- Refunds are handled by Apple under their policy; contact Apple for refund requests.
Cancel via Google Play (Android)
Manage and cancel Android subscriptions in the Google Play Store app.
- Open Play Store → Menu → Subscriptions.
- Select the subscription and tap “Cancel”.
- Refunds are subject to Google Play policy; request via Google Play if needed.
Cancel via FocuSee or contact support
For FocuSee (an iMobie product) you can cancel auto-renewal using the FocuSee cancel page or by contacting support.
If the online cancel tool is not available, email iMobie support at cs@imobie.com with your Order ID to request cancellation.
What happens when you cancel
Access and features
After cancellation you will usually retain access until the end of the paid billing period.
Features remain available for the time you have already paid; auto-renew is disabled for the next cycle.
Billing and renewal
Auto-renewal is stopped going forward; you will not be charged at the next renewal date after successful cancellation.
Immediate charge reversals do not occur automatically unless a refund is approved under iMobie’s refund rules.
Account and data
Your account and any local data remain intact unless you request account deletion or remove the software.
Back up any important data before making account changes or uninstalling software.
Will I get a refund?
iMobie refund windows
iMobie offers a voluntary money-back guarantee: 7 days for 1-month subscriptions, 30 days for quarterly plans, and 60 days for yearly and one-time purchases.
Refund eligibility depends on the product type and purchase date within those windows.
Accepted refund circumstances
- Wrong product purchased or duplicate purchase.
- Non-receipt of activation code within 24 hours.
- Unintended auto-renewal or unresolved technical issues within the specified guarantee period.
Exceptions and exclusions
- No refund if the request is outside the guarantee period.
- No refund for issues caused by improper operation or where the user agreed to an exchange.
- Refunds may be denied if the user did not review a trial or product description before purchase.
For full details, consult iMobie’s refund policy: iMobie refund policy.
Imobie plans and pricing
Pricing summary
The table below lists approximate ZAR equivalents shown from iMobie list prices converted for reference.
Official local pricing may differ; use the iMobie store for final prices.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| AnyTrans 1-Month Subscription (unlimited devices, 1 PC/Mac) | ≈ R688 | Monthly | Unlimited devices / 1 PC or Mac |
| AnyTrans 1-Year Subscription | ≈ R688 | Annual | Unlimited devices / 1 PC or Mac |
| AnyTrans One-Time Purchase | ≈ R1,032 | Lifetime | Unlimited devices / 1 PC |
| PhoneRescue for iOS - 3-Month Subscription | ≈ R791 | Quarterly | Unlimited iOS devices / 1 Mac |
| PhoneRescue for iOS - 1-Year Subscription | ≈ R860 | Annual | Unlimited iOS devices / 1 Mac |
| PhoneRescue for iOS - One-Time Purchase | ≈ R1,204 | Lifetime | Unlimited iOS devices / 1 Mac |
| PhoneRescue for Android - 1-Year Subscription | ≈ R688 | Annual | 5 Android devices / 1 PC (discounted) |
| PhoneRescue for Android - One-Time Purchase | ≈ R962 | Lifetime | 5 Android devices / 1 PC |
Price note
Prices shown are approximate conversions from USD list prices for reference only.
Check iMobie’s official store for the current exact pricing and currency used at purchase.
Your consumer rights in South Africa
Cooling-off (online purchases)
Under South African online-sales rules, consumers may have a cooling-off period to cancel certain digital services.
This typically allows cancellation within a short period (for example, seven days) for a refund where applicable.
Quality and statutory remedies
The Consumer Protection Act provides remedies for defective goods which may include refund, repair or replacement within specified periods.
Digital software may be treated differently depending on activation and delivery; statutory rights still require disclosure of refund policies where applicable.
Practical tips for South African consumers
- Act promptly: start cancellation and refund requests within the guarantee or cooling-off window.
- Keep receipts, order IDs and communication records as evidence for disputes.
- If needed, contact local consumer protection authorities for guidance on unresolved claims.
Customer experiences
Positive feedback
Many users praise FocuSee and other iMobie tools for intuitive interfaces, helpful automation and problem-solving features.
Customers often report success with AnyTrans and AnyUnlock for routine device tasks.
Negative feedback
Some reviews mention issues such as audio capture problems, slow renders or confusing workflows in specific products.
There are also occasional complaints about activation or compatibility problems and inconsistent refund experiences.
Where to read reviews
For user reviews and ratings, see iMobie’s Trustpilot page: iMobie on Trustpilot.
Use reviews as one input among others when deciding to purchase or request a refund.
Documentation checklist
What to gather before you cancel
- Order ID (numeric) from the purchase confirmation email.
- Receipt or invoice showing purchase date and amount.
- Device details (OS, model) and product name/version.
Evidence for refunds or disputes
- Screenshot of activation failure or error messages.
- Copies of email exchanges with support and timestamps.
- Payment method details (last 4 digits, payment platform used).
Common mistakes
Not cancelling from the right place
Users sometimes cancel on the app but forget to cancel the store subscription (Apple/Google) that controls billing.
Always check the original payment method and subscription source before assuming cancellation is complete.
Missing or incorrect Order ID
Refunds and cancellations often require the numeric Order ID; lacking it delays support processing.
Keep the original purchase email or invoice to avoid this issue.
Waiting too long to claim a refund
Requests made outside the money-back guarantee window are frequently rejected.
Submit refund claims as soon as an issue is discovered and within the stated timeframes.
Comparative recap
Quick comparison table
| Method | Ease | Refund route | Recommended action |
|---|---|---|---|
| iMobie website (Order ID) | High - direct control | iMobie support / merchant | Use Cancel Subscription page and save confirmation |
| Apple App Store (iOS) | Medium - through Apple settings | Apple handles refunds | Cancel via Settings → Subscriptions; contact Apple for refunds |
| Google Play (Android) | Medium - through Play Store | Google handles refunds | Cancel via Play Store → Subscriptions; request refund via Google if needed |
| FocuSee / Contact support | Variable - may require email | iMobie support | Email cs@imobie.com with Order ID if online tool not available |
Recommendation
Cancel at the original billing source (iMobie site, Apple or Google) to ensure auto-renewal stops.
Retain evidence of cancellation and request refunds promptly when eligible.
After cancelling
Confirm cancellation
Check for a cancellation confirmation email and verify that auto-renewal is disabled in your account or app store.
Keep the confirmation and order receipt until any refund or billing issue is fully resolved.
If you need help
Contact iMobie support via cs@imobie.com for help with cancellations or refunds if the online tool does not resolve your issue.
Useful links: iMobie cancellation page (how to cancel) and iMobie refund policy (refund policy).
Address
Registered address
Flat 602, 6/F, Kai Yu Commercial Building, 2C Argyle Street, Mong Kok, Kowloon, Hong Kong.
This address is used for official and legal correspondence.
Support contact
For account, cancellation or refund queries email: cs@imobie.com.
If contacting support, include your Order ID, purchase date and a short description of the issue.