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Cancellation service #1 in South Africa
Instasize is a photo and video editing app and subscription service designed for social media creators. It offers resizing, filters, collages and other editing tools via mobile apps and web account features.
Instasize is offered as a free app with in‑app subscriptions and direct subscriptions through the developer. Billing may be handled by Apple App Store, Google Play, or Instasize direct billing.
When you cancel a subscription, access typically continues until the end of the current paid period. You will lose premium features at renewal unless you re‑subscribe.
Cancellation prevents future renewals but does not retroactively reverse past charges. Platform cancellations (Apple/Google) are managed by the platform and take effect per their rules.
Instasize’s Terms state that refunds are generally not issued for products or services purchased through distributors or directly. Partial‑period refunds are typically not provided.
No publicly available sources show Instasize subscription pricing in South African Rand (ZAR).
For local ZAR pricing check the App Store or Google Play on a South African account; those platforms apply localized conversion.
If you need exact pricing or plan names for South Africa, sign in to the store on your device or contact Instasize support.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Check App Store / Google Play for ZAR; or sign in to Instasize account |
Under South Africa’s ECTA, there is a 7‑day cooling‑off right for distance purchases of services, starting from delivery or conclusion of the agreement.
However, this right can be limited or excluded for digital content once the consumer has accessed or downloaded the content.
The Consumer Protection Act provides rights for safe, quality goods and services, but applying these rules to digital subscriptions can be complex.
A developer’s “no refunds” policy cannot override statutory rights, but if digital content is excluded from cooling‑off, you may need to rely on platform policies or dispute the charge with your bank.
Many users rate the app highly for features, ease of use and being a useful editing toolkit for social media creators.
Public ratings show strong overall scores and praise for functionality.
Many users accidentally subscribe through App Store or Google Play when prompted in‑app and then try to cancel inside the app instead of the platform.
Always check which platform charged you by reviewing the receipt email or bank statement.
Users often expect prorated refunds after cancelling; Instasize and stores typically do not provide refunds for unused periods.
If you need a refund for billing errors, contact the platform (Apple/Google) or Instasize support promptly with documentation.
| Method | How to cancel | Refund likelihood | Ease |
|---|---|---|---|
| Apple App Store | Settings → your name → Subscriptions → Instasize | Depends on Apple policy; request via Apple | High (managed centrally) |
| Google Play | Google Play Store → Profile → Payments & subscriptions → Subscriptions | Depends on Google policy; request via Google | High (managed centrally) |
| Direct (Instasize) | Sign in to Instasize account → Subscription/Account settings → Cancel | Varies; Instasize generally does not guarantee refunds | Medium (may require support contact) |
Platform cancellation guides and Instasize terms are the primary sources for policy details.
See the cancellation guide: Postclic and the Terms: Instasize Terms.
Check for confirmation emails from Apple, Google or Instasize and verify the next renewal date on your account or receipt.
Keep screenshots and confirmation messages as proof of cancellation.
Instasize, Inc., Attention: Legal, 38 W 13775 S, Suite 300, Draper, Utah 84020, USA.
Use the legal postal address for formal written notices or escalation if email/in‑app support does not resolve your issue.
For most cancellations and refund requests, platform routes (Apple/Google) or Instasize support are faster.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.