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Cancel INVOICE2GO
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Invoice2Go service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Invoice2Go: Easy Method
What is Invoice2Go
Overview
Invoice2Go is a cloud-based invoicing and billing app designed for small businesses and freelancers.
It provides invoice creation, payment tracking, expense recording and reporting across web and mobile platforms.
Where it is used
The service is available via the web, Google Play for Android and the Apple App Store for iOS.
Subscriptions and in-app purchases vary by platform and region, including South Africa.
How to cancel Invoice2Go
Cancel via Web (invoice2go.com)
- Sign in at invoice2go.com.
- Go to Account & settings → Manage subscription → Cancel subscription.
- Cancellation will take effect at the end of your current billed cycle.
Cancel via Google Play (Android) and Apple App Store (iOS)
- Google Play (Android): Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Invoice2Go → Cancel. Cancel at least 24 hours before renewal; subscription remains active until end of paid period.
- Apple App Store (iOS): Go to iOS Settings → your name → Subscriptions → Invoice2Go → Cancel. Cancel at least 24 hours before billing period ends; access continues until the term ends.
What happens when you cancel
Access and billing
When you cancel, your paid subscription remains active until the end of the current billing period.
No further renewals are charged after the cancellation date unless you resubscribe.
Data and account status
Premium features stop after the paid period ends, but your account data may be retained by Invoice2Go.
Permanent account deletion is a separate request and will remove data; export your data before deleting.
Will I get a refund?
General refund policy
Subscription fees are generally non-refundable except as expressly stated or required by law.
Invoice2Go’s billing policy treats most subscription payments as non-refundable.
Exceptions and platform rules
- Initial purchase: Invoice2Go may, at its sole discretion, offer a full refund within 30 days of the initial purchase on a particular account. Renewals or periods beyond the first 30 days are not covered by this discretionary window.
- Google Play / Web: Refund requests can be submitted to Invoice2Go support and are subject to review; responses may take approximately 10 business days.
- Apple App Store: Refunds must be requested via Apple/App Store and are subject to Apple’s terms; Invoice2Go cannot issue App Store refunds directly.
Invoice2Go plans and pricing
South Africa App Store pricing (sample)
The following prices reflect in-app subscription pricing listed for the South African App Store.
Verify the current price inside the App Store before subscribing; app-store prices can change.
Price table
| Plan | Price (ZAR) | Period | Notes |
|---|---|---|---|
| Starter | R149.99 | Monthly | Basic tier (iOS App Store South Africa) |
| Professional | R249.99 | Monthly | Mid-tier (iOS App Store South Africa) |
| Standard | R249.99 | Monthly | Standard tier listing (iOS App Store South Africa) |
| Premium (Unlimited) | R999.99 | Monthly | Unlimited invoicing (iOS App Store South Africa) |
| Starter Package - 12 month | R199.99 | Annual | Annual Starter package (iOS App Store South Africa) |
| Standard | R299.99 | Monthly | Possible duplicate Standard listing (iOS App Store South Africa) |
Your consumer rights in South Africa
Cooling-off and refunds
Invoice2Go does not provide a statutory 14-day cooling-off period as part of its published policy.
Instead, a discretionary 30-day window may apply for a full refund on an initial purchase only.
Data rights and access
After cancellation you retain account access until the paid period ends and should export any data you need before losing premium features.
Requesting permanent account deletion is separate and is permanent; ensure you have copies of invoices and records before deleting.
Customer experiences
Positive feedback
- Users in South Africa report the app is simple and easy to navigate, with useful reporting tools.
- Long-term users praise the ease of use and many note helpful customer service in some cases.
Negative feedback
- Some South African users report app glitches and stability issues.
- There are reports of lost access, account deletion without clear explanation, delays or automated/unresponsive support, and disputes around held funds in third-party reviews.
Documentation checklist
Before you cancel
- Account email and login details used for the subscription.
- Proof of purchase or receipt (App Store/Google Play/Web) for refund requests.
- List of invoices, client records and any data you need to export.
When requesting support or deletion
- Reference your subscription platform (Web, Google Play, or Apple App Store).
- Include the email on the account and any transaction IDs where available.
- State whether you want cancellation only or full account deletion (deletion is permanent).
Common mistakes
Cancelling the wrong place
Many users try to cancel inside the app but subscribed through the App Store or Google Play; cancelling must be done on the platform used for purchase.
If you subscribed on the web, cancelling in the app stores will not stop web renewals.
Missing data export and timing
Users sometimes lose access to premium export tools after the paid period ends and did not export invoices beforehand.
Also, cancelling less than 24 hours before renewal can result in being charged for the next period on mobile platforms.
Comparative recap
Quick comparison
The table below summarises cancel, refund and access differences by platform to help you choose the correct route.
Comparison table
| Platform | How to cancel | Refund possibility | Access after cancel |
|---|---|---|---|
| Web | Account & settings → Manage subscription → Cancel | Refunds: discretionary; submit request to Invoice2Go support | Active until end of billed cycle |
| Google Play (Android) | Google Play Store → Profile → Subscriptions → Invoice2Go → Cancel | Refunds: submit to Invoice2Go support (subject to review) | Remains active until end of paid period |
| Apple App Store (iOS) | iOS Settings → your name → Subscriptions → Invoice2Go → Cancel | Refunds: request via Apple/App Store; Invoice2Go cannot issue App Store refunds | Remains active until end of current term |
After cancelling
Export and backup
Export invoices, client lists and any financial reports you will need after your paid access ends.
Do this before the subscription expires to ensure you can access export tools while premium features are available.
Support and next steps
If you need a refund or have account access issues, contact Invoice2Go support and provide your account email and proof of purchase.
Refund reviews by Invoice2Go may take around 10 business days; App Store refunds must be requested through Apple.
Address
Corporate office
Invoice2go, LLC
6220 America Center Drive, Suite 100, San Jose, CA 95002, United States
Notes about contact
For subscription changes, refunds or account deletion requests, use the support channels associated with your platform (web, Google Play, or Apple App Store).
Keep records of all communications and transaction receipts when you contact support.