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Cancellation Lawdepot: Easy Method
What is Lawdepot
Overview
LawDepot is an online subscription service that provides editable legal document templates and guided forms to create contracts, wills, leases and other legal paperwork.
The service is offered as monthly or annual subscriptions and often includes a short free trial period for new users.
How it is typically used
Individuals and small businesses use LawDepot to generate documents quickly without hiring a solicitor for straightforward matters.
Users access templates via a web account or mobile app and download or print completed documents for their records.
How to cancel Lawdepot
Cancel via website
- Log in to your LawDepot account on the website.
- Go to Account Settings and select "Cancel Subscription".
- Click "Submit cancellation" and save any confirmation message or reference number.
- For step-by-step guidance see the summary at postclic - cancel LawDepot.
Cancel via app or store & phone
- If you subscribed through Apple App Store or Google Play, cancel via your subscriptions in the App Store or Play Store settings.
- If you prefer phone support, call LawDepot support (numbers reported: 1‑877‑509‑14398 or 1‑855‑123‑118424) and request cancellation; ask for a confirmation reference.
- After store or phone cancellation, check your LawDepot account for confirmation that the subscription is cancelled.
What happens when you cancel
Access to documents
Cancellation generally stops future billing; access to documents may continue until the end of the paid period or end immediately depending on the subscription source.
Always download or save any documents you need before or immediately after cancelling to avoid loss of access.
Account and data
Your account information typically remains on file unless you request deletion; contact support if you require account removal or data export.
Request written confirmation of cancellation and keep screenshots, confirmation numbers, and dates for your records.
Will I get a refund?
Annual subscriptions
Annual subscriptions: a refund is commonly available only within 30 days of the initial purchase for new subscriptions, according to public summaries.
Renewals are typically non-refundable - check the timing of your request and any promotional terms.
Monthly subscriptions and free trials
- Monthly subscriptions are generally non-refundable and non-prorated once charged.
- Cancelling during a free trial should prevent charges; if a trial converts to paid, refunds are not guaranteed.
- For the published summary of these policies see postclic - cancel LawDepot.
Lawdepot plans and pricing
Available plan information
Public sources list US-dollar pricing for LawDepot plans; ZAR prices depend on exchange rates and payment processors.
If you need exact South Africa - specific pricing, contact your payment provider or check the store (App Store / Google Play) at purchase time.
Pricing table
| Plan | Price (USD) | Approx. Price (ZAR) | Period | Features |
|---|---|---|---|---|
| Monthly Subscription | USD 35.00 | R XXX.XX (approx.) | Monthly | Unlimited document access after 7‑day free trial |
| One Year Pro Subscription | USD 107.88 | R XXX.XX (approx.) | Annual | Unlimited document access, billed annually |
Your consumer rights in South Africa
Cooling-off period
Under South African Electronic Communications and Transactions legislation, consumers may have a cooling-off period to cancel certain electronic agreements shortly after conclusion.
Reportedly, consumers can cancel within 7 days of agreement and should receive a full refund within 30 days where the cooling-off rules apply; see the statute summary at acts.co.za - cooling-off period.
Other consumer protections
- General rights include clear disclosure, honest marketing and fair contract terms.
- Negative‑option marketing (such as auto‑renewal without clear consent) is restricted; keep records of consent and renewal notices if you dispute a charge.
Customer experiences
Positive feedback
Many users report LawDepot is easy to use, provides clear step‑by‑step guidance, and is affordable for producing standard documents.
See user reviews that describe simplicity and value at Trustpilot - LawDepot reviews.
Negative feedback
Common complaints concern free trials auto-converting to paid subscriptions, unclear cancellation steps, and difficulty obtaining refunds.
Other customers have reported ongoing billing after cancellation attempts; independent reviews and complaints are visible at Sitejabber - LawDepot reviews.
Documentation checklist
What to gather before contacting support
- Account email address and username.
- Order number, invoice or receipt showing the charge date and amount.
- Dates you attempted cancellation and any confirmation screenshots.
- Payment method details (last four digits of card) and subscription source (website, App Store, Google Play).
Evidence for refund disputes
- Copies of terms shown at signup, trial start and renewal notices.
- Any chat transcripts, email confirmations, or phone reference numbers from support.
Common mistakes
Assuming cancellation via app equals account cancellation
Example: Cancelling in the mobile app store stops store billing, but you should still check your LawDepot account for an internal cancellation confirmation.
Always verify both the store and the vendor account status to avoid unexpected renewals.
Waiting too long to request a refund
Example: Asking for a refund long after the 30‑day period for annual plans or after conversion from a free trial reduces chances of success.
Act promptly, gather proof, and cite applicable cooling-off or refund windows when you contact support.
Comparative recap
Quick comparison overview
This table summarises key differences between the main subscription options and refund tendencies for quick reference.
Use it to decide which plan and cancellation method best fits your needs.
| Item | Monthly | Annual |
|---|---|---|
| Typical price | USD 35.00 (per month) | USD 107.88 (per year) |
| Refund likelihood | Generally non-refundable / non-prorated | Refund possible within 30 days of initial purchase |
| Best cancellation route | Cancel via App Store/Google Play or account settings | Cancel via account settings and request refund within 30 days |
After cancelling
What to do immediately
- Save a copy of the cancellation confirmation, reference number and any related emails or screenshots.
- Download and securely store any documents you will need in future.
Where to get help and report issues
- Step-by-step cancellation summary: postclic - cancel LawDepot.
- Read user experiences and complaints: Trustpilot reviews and Sitejabber reviews.
- If you believe your South African consumer rights were breached, review cooling-off guidance: acts.co.za - cooling-off period.
Address
Corporate contact (reported)
LawDepot’s reported address: 75 Ashley Gardens, Thirleby Road, London, SW1P 1HG, United Kingdom.
For account-specific help use the support channels found in your LawDepot account or the subscription store where you purchased access.
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Written by Ayanda Maseko
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Lawdepot subscription via the website, log in to your account, go to Account Settings, select 'Cancel Subscription', and submit your cancellation. Keep a confirmation message for your records.
When you cancel your Lawdepot subscription, access to your documents may continue until the end of the paid period. It's important to download any necessary documents before cancellation.
Refunds for annual subscriptions are typically only available within 30 days of the initial purchase. If you cancel after this period, you may not receive a refund.
If you subscribed through the Apple App Store, you can cancel your subscription through your App Store settings. Make sure to check for confirmation of cancellation in your Lawdepot account.
Yes, you can cancel your Lawdepot subscription in writing by sending a request via email or registered postal mail. Make sure to keep proof of your cancellation request.